We spent a week on a private island prior to our visit to the Black Orchid, we appreciated the airport transportation which was provided, the driver - Kenny was very polite, courteous and allowed us to make a quick stop at the grocery store on our way to the hotel. Very pleased with the accommodations, room was clean, air conditioner worked well and the staff was great! Our room was not ready so we sat by the pool, I was being welcomed by a few mosquitoes (while we waited by the pool) when a gentleman walked past indicating I might need some bug spray. I indicated I had some, but it was in my suit case, which I think was already outside our room. Next thing I knew, he brought a bottle to us to use and keep until we checked out. We were very surprised by this kind gesture, which we grew to realize, this was the level of customer service provided by the entire team during our stay. We met the owner who provided us a tour of the new check-in area and shared the growth they experienced over the years. We highly recommend this hotel to anyone traveling to Belize.
Starr from Indianapolis
Black Orchid Resort is an excellent alternative to Belize City and Gateway to all Belize has to offer. Located just 20 miles …More
The hotel is in mid city of Belize which is close to eating places, taxi, bus and walking distance to the main streets. THe employees are corteous, friendly, and helpful with whatever you need. THe room was nice, clean and the maid service was lovely. I would recommend this hotel to a friend for sure.
We were very concerned about our stay here due to some unsavoury reviews, but my wife and I were very pleasantly surprised:
Our room was not only clean, but smelled clean and breakfast was a delight. We had a great view from our room and the staff was all in all very good.
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