Ratings based on 51 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from north wales

Excellent hotel

Posted 12-Sep-2014
Pros: Clean and fresh Excellent location Adult only
Location: Close to both new and old town.. There is a bull ring tour and an old town tour from the hotel which Raquel does Benidorm palace
This will banish all negative thoughts you may have about benidorm.. The hotel is by far the best hotel we have stayed in while visiting Spain. From the greeting you receive from the receptionist, the cleaners, Raquel the entertainment co-ordinator and the bar staff are the best entertainment in benidorm ;-) .. The food you have a huge selection for any taste, mostly English but plenty of roasts, fish, vegetarian, pizza and plenty of fruit and vegetables.. The rooms are always clean, two double beds, hair dryer and a decent shower after a good day by the pool. The pool is quite refreshing and very clean, little jacuzzi at the side of it with a self service bar, and a staffed bar for drinks amd smacks. The day entertainment at the hotel is ran quite brilliantly by Raquel from playing pool, volleyball or even just looking at the books at her little library.. The evening entertainment is fair to say average.. Some of the acts were below average but some were excellent so I guess its a personal preference of what you like.. The karaoke is always popular.. I do have to mention the bar staff in the evening bar.. Just one word.. Brilliant, better than some of the main entertainment.. The spa at the hotel is very nice, staff are lovely girls.. There is a good wide range of treatments available and special offers daily.. This is a extra charge though. Overall perfect hotel, my second visit in two years.. Will be back
4 out of 5
Recommended
for Couples
by A verified traveller from Essex, UK

Best of the Bunch in Benidorm

Posted 16-Aug-2014
Pros: Location Cleanliness Food Pool Staff
Convenient location to walk to new Benidorm, old Benidorm, beach and port. Food good although only one restaurant. Room spacious and comfortable with air con. High rise and small pool - seemed to be the norm in Benidorm.
5 out of 5
Recommended
for Everyone
by A verified traveller from birmingham

Lovely hotel. Excellent location

Posted 08-Aug-2014
Pros: Gala night is a lovely touch, Also the sangria and paella demonstration. Staff are very friendly and some are there year after year.
Cons: I can't think of anything
Location: Close to the beach, old town and the strip where there are many bars and restaurants on one road
Very relaxing holiday. This is the third time we have stopped at the Sandos, and cannot fault the quality of service and the food is excellent
5 out of 5
Recommended
for Couples
by A verified traveller from from scotland

Clean, variety of activities and food nice.

Posted 04-Aug-2014
Pros: Clean, variety, spacious and pleasant experience.
Cons: Giving information to residents about band colours and what their entitlements include this was not explained clearly.
Location: Beach, pubs, shops and nice caf├ęs ans restaurants.
Loved it would definitely go back. This was an enjoyable break with great gym and spa facilities. The staff were friendly and the hotel was kept very clean with an emphasis on good hygiene. The food was varied and catered for all tastes. The rooms were cleaned every day to a very high standard. Loved my stay here..
5 out of 5
Recommended
for Everyone
by A verified traveller

Value for money

Posted 20-Jul-2014
Had a good time excellent recommend upgrade to select club you can get either old town new town easily walking distance and also near to beach
5 out of 5
Recommended
for Everyone
by A verified traveller

first class hotel

Posted 12-Jun-2014
Cons: choice of food should vary more
Location: old town near by good choices of night life within easy reach.
Lovely hotel , staff very friendly and helpful , only small thing if I was looking for any fault would be the food which was excellant on the whole but choices between lunch and dinner mostly the same which in a 10 night stay was the only think I could fault.
5 out of 5
Recommended
for Couples
by Eggy from Carlisle

Stunning

Posted 03-Jun-2014 on Hotels.com
Brilliant hotel , brilliant food , brilliant facilities , couldn't fault anything at all , absolutely superb , already looking to book again for next year and will definitely go back again and again .
5 out of 5
Recommended
for Couples
by Davy from N Ireland

Very central,happy staff,good food,

Posted 03-Jun-2014
Pros: Quiet if you wanted,entertainment every night
Cons: Spa deals
Location: Very central to shopping areas, bars, and the beach
Great, the food was excellent,good choice,well organised dining room,early breakfast for those leaving early,
5 out of 5
Recommended
for Couples
by Gordon from Lancaster England

Lovely hotel close to beach

Posted 18-May-2014
Pros: The all inclusive package
Cons: The ability to connect to the wifi
Location: Ideally located for everythinf Benidorm has to offer
We stayed here in Mat 2014, The hotel is excellent in every respect, it is close to the beach and in the middle of the new town and old town. The staff are helpful and the food is excellent, the rooms are spacious and comfortable.
5 out of 5
Recommended
for Everyone
by Kelly from wales

Nice quiet, luxury hotel

Posted 06-May-2014
A lovely hotel that is a short walk from the stunning Levante Beach and only a short walk to famous nightlife but still a very tranquil hotel. The rooms are modern and comfortable and the spa is high quality. Food is plentiful with something for everyone and a great addition was the self serve soft drinks and beer by the pool as this helped keep the queues at the bad at a minimum. Recommended hotel.