Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travellerfrom Millwall

Right on Beach, 5 minutes from everywhere

Posted 13-Mar-2015
Pros: location was very good
Cons: transfers do not stop here but outside another hotel on the main road
Location: right on the beach, three streets away from the main nightlife
Nice hotel, small in comparrison to many others throughout the resort. Room keys continuously failed to work and had to keep getting replacements. Breakfast was ok, lots of choice hot and cold foods.
5 out of 5
for Everyone
by A verified travellerfrom Hemel hempstead

Excellent well placed hotel and brilliantly priced

Posted 10-Mar-2015
Location: The hotel is right on the promenade, A gentle 15 minute walk to the old town and 5 minutes to the hustle and bustle of the English bars in the square.
I stayed at the Cimbel for 3 nights, I had booked half board. The reception staff greeted me as I arrived and efficiently booked me in, I was pleasantly surprised that he remembered my name when I went down a couple of hours later to sort out my safe. As it was the first week in March the hotel was far from full so I was upgraded from a single at the rear of the hotel to a huge double with balcony and sea view.The room was very spacious with a walk in wardrobe and a good sized bathroom. There was a mini bar fridge but slightly disappointed that there was no tea/coffee making facility. The hotel boasts one of the only pools to front on to the promenade, it was very pleasant and very well serviced by the waitress who was constantly on hand if you needed a drink. I would imagine its a bit small and cramped in summer though. For breakfast there was a good selection of cold meats and cheese and various rolls and croissants for the mainly Spanish and Dutch guests but also bacon eggs tomatoes and some really nice chorizo type sausages which suited me. Dinner was waiter served and consisted of 4 courses, with at least 3 choices on each course. One meal I had was Vegetable soup then smoked salmon followed by duck a l'orange, finished of with fuit and ice cream. All in all I was delighted with my choice of hotel and would be happy to stay there again. Very good value for money.
5 out of 5
for Everyone
by A verified travellerfrom lanarkshire

Hotel was lovely, right on the beach front.

Posted 24-Feb-2015
Pros: Location, price, cleanliness, friendly staff, excellent location
We really enjoyed our stay here, would definitely stay here again.
4 out of 5
for Everyone
by A verified traveller

tres bon hotel

Posted 02-Feb-2015
Cons: menu du diner
Excellente situation, sur le front de mer, pas trop loin du centre ville, du marché. La cuisine est plutôt quelconque pas a la hauteur d'un 4*
5 out of 5
for Everyone
by A verified travellerfrom Amersfoort

Een echt zeehotel met boulevard en strand

Posted 26-Jan-2015
Een gezellig strandhotel aan een mooie boulevard! Mooie ruime kamer met zeezicht voorzien van prima bed. Royaal ontbjjt en een prima restaurant. Daar komen we graag terug!
3 out of 5
for Everyone
by A verified travellerfrom Rochester, Kent

Hotel is in perfect position overlooking the beach

Posted 06-Jan-2015
Pros: The excellent position.
Cons: This is a Spanish Hotel, could be more International. No indoor pool. It is a 3 star Hotel in facilities and service with an extra star for position
Location: Right on the beach with a lovely long promenade right round the bay, plenty of bars and restaurants nearby.
That's the good point, we would give it 5 out of 5 for that. I traveled with my wife who is gluten and dairy free, we did state this when booking the Hotel but got no feedback on this point. We arrived on a late flight about 8.00 pm and rushed to get a meal in the Restaurant by 9.00 pm End of service was 9.30 pm and they were clearing up and getting ready for breakfast. It was a set meal and they knew nothing of my wife's gluten and dairy free diet, they did find her something to eat:- soup, they served her up what looked like weak stock, tasted and looked like warm water! next course was salad followed by plain grilled fish. The Service that evening was appalling, plates and cutlery were just thrown on the table, sadly our waiter was more like Manuel in Fawlty Towers than a 4 star service. We ate in the Restaurant 3 times in all because of the difficulties and our lack of knowledge re eating in the resort and they had no gluten free bread or soya milk and no suggestions during our stay. The service was slightly better with other waiters but not 4 star. Otherwise our stay was pleasant.
3 out of 5
for Everyone
by A verified travellerfrom surrey

Ok hotel with excellent position.

Posted 04-Jan-2015
Pros: The hotel position was very good and bar facilities and service was very good.
Cons: Supply tea and coffee amenities in the room. Improve on the service in the dining room.
Location: Very good position on the front with restraunts and bars close by.
We thought that the hotel having a 4star rating should at least provide tea and coffee families in the room. Breakfast was very good but the evening meals were not that good and the service was also lacking. They also did not cater for gluten free diets as we were informed before booking.
3 out of 5
by A verified travellerfrom Solihull, West Midlands

Good location

Posted 02-Jan-2015
Hotel was ok, I wouldn't go there again, the breakfasts were average, coffee machines broken or dispensing tepid coffee, drinks were expensive and staff weren't over helpful or friendly, the men who manned reception were terrible but there was a young woman on reception who was very good. It's not really a 4 star to be honest, maybe a 3 star maximum, however the location was very good, right in the beach walkable distance to all of the local amenities
5 out of 5
for Families
by Staffanfrom Göteborg

Benidorm med utsikt över strand

Posted 21-Dec-2014 on Hotels.com
Trevligt mottagande i receptionen. Läget är optimalt direkt på stranden. Toppservice i restaurangen med bra match frukost.
3 out of 5
by A verified travellerfrom England

Hotel front beach, but terrible back room

Posted 09-Dec-2014
Pros: Good location, opposite the beach, flat screen television.
Cons: Room 111, and any similar rooms must be updated immediately.
Location: Benidorm is fantastic, the promenade is great. Live music everyday, clean beach.
Hotel Cimbel is opposite the beach in Benidorm, good communal area, good service. But, terrible single rooms at the back of the hotel ( city view), dirty disgusting carpet (room 111), very old and dirty chair, cold air draught from the window, rusty old bath. And very rusty radiator in the bath.