Ratings based on 106 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from melbourne

Stay away

Posted 15-Jul-2015
Pros: Pool facilities
Cons: Reduce noise and cook eggs and bacon and serve straight away instead of putting it on a tray and bringing it out cold
Location: Beach close but not much to do otherwise
Don't stay here especially when they have a salsa convention on - music going on till 5 in the morning then patrons leaving the centre yelling and screaming. Air conditioning couldn't handle 40degree temperature and room stuffy and hot all night. Floors dirty with a toothpick on the floor when we checked in and was still there when we checked out 9 nights later. Floors were tiles and you could here every footstep from the room above. Breakfast was lousy - bacon eggs and beans cold and bacon hard and dry. 20 minute wait in queue at pool bar to be told there was a 20 minute wait for cocktails due to lack of qualified staff. Very little entertainment at the hotel so had to travel into new town every night adding €20 per day to cost of stay. Definitely NOT a 4 star hotel in my opinion.
3 out of 5
by A verified traveller from Benidorm

Litet rum

Posted 05-Jul-2015
I bokningen står det att det skulle vara ett rum för 3 personer ( detta trots att jag var ensam ) . Det hade såklart betydelse när jag bestämde mig . När jag kommer in på rummet ser jag att det är enkel rum utan balkong . Besvikelse innebar detta . Osäkert att jag fortsätter med använda expedia för bokningar . Det finns ju konkurrens . Mvh Håkan
3 out of 5
Recommended
for Everyone
by A verified traveller from Denmark

Børnefamilier bør genoverveje

Posted 05-Jul-2015
Dejligt og flot hotel med mange værelser. Sødt og hjælpsom personale. Gode faciliteter til børn, unge, ældre og par. Det negative er at underholdningen på hotellet er meget sent og slutter for det meste først efter midnat. Der kan være meget larm om natten pga berusede unge mennesker. Maden er IKKE god!
4 out of 5
Recommended
for Everyone
by A verified traveller from D

Lovely place, pleasant staff. Caters for all ages.

Posted 11-Jun-2015
Best hotel I've ever stayed in. Staff were pleasant as were the other guests.
3 out of 5
by A verified traveller from Stockholm

Helt okej hotell men utan känsla

Posted 05-Jun-2015
Cons: Trevligare pool område med gröna växter. Bättre ljuddämpning i matsalen och fönster!
Location: 30-40 min till Benidorms gamla stad. Verkligen värt att gå längs stranden för middag på en av tapasställena. Strand nära.
Hotellet ska vara 4- stjärnigt vilket kan diskuteras. Det låg bra till nära stranden och med fantastisk utsikt över havet, stranden och Benidorm, men standarden motsvarar inte vad jag anser är ett 4-stjärnigt hotell. Det var rent och fräsht på rummen och i allmäna utrymmen. Väldigt tråkig och stökig frukostmatsal, dock helt okej frukost! Poolområdet var stort och hade många pooler, men oerhört tråkigt utan några som helst gröna växter utan betonggolv. Duschar och toalett fanns vilket var bra. Personalen pratade knappt någon engelska alls.
4 out of 5
Recommended
for Families
by A verified traveller

Posted 02-Jun-2015
Agradable. Servicios que ofrece son muy aceptables. Buen trato del personal.
4 out of 5
Recommended
for Everyone
by A verified traveller from alicante

two nights with breakfast

Posted 21-May-2015
Pros: location ,size. good relax time around pool. may be different at school holiday time.
Location: Benidorm ,something for everyone, need I say more.
very good ,only observation they could do with a few more bar staff.
2 out of 5
Recommended
for Families
by Juan Maria from Santa Pola

Regular

Posted 01-Apr-2015 on Hotels
No lo Recomiendo
2 out of 5
by A verified traveller from C.

Hotel de cuatro estrellas que parece uno de dos

Posted 30-Mar-2015
Hotel de cuatro estrellas que parece uno de dos El colchon de muelles mas duro que la piedra el aseo dificultad para acceder con el dichoso retrete y las puertas de cirstal la decoracion de los años 90 ya deteriorada y los ascensores en hora punta te puedes morir para bajar si tienes que ir a aseo te lo haces esperando en la planta que estes porque tardan mucho
3 out of 5
by A verified traveller from Buckinghamshire UK

Posted 05-Mar-2015
Pros: Large reception areas, light comfortable and clean. Efficiency of staff at all levels.
Location: Not really suitable for Elderly people, to hilly. no shops to visit > need to take a bus or taxi into Benidorm centre.
Considering that English holiday companies use this Hotel it only seemed to be catering for the Spanish pensioner all staff had a good command of the English language. a/c did not work. No information in the room on using the telephone either internally or externally.