Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
75% of guests recommend
4.2 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

A bit too far out of town

Posted 21-Jun-2014
Pros: Nothing.
Cons: Staff attitude. Room cleanliness (room not cleaned one day, nor bin emptied another). Spoke to people on all inclusive who said they felt second class
Location: Nice secluded beach nearby that is not on the main bay and isn't over populated with tourists.
Looking dated, and not the jewel in the crown of Benidorm. Do expect to get completely frustrated with having to wait for the incredibly slow lifts that, if you are in building 2, only accommodate 3 people at a time. So when one does eventually turn up, you can't get in it anyway due to a couple of people already being in it from a higher floor. Initially given a room on the first floor in building 1 that was shabby and dated. Very poor view, with a balcony in the shadows of the structural surrounds. Asked for a room change on the second day after many Spanish visitors checked out (much better in building 2 on the eleventh floor). Breakfast is an appalling, free for all buffet. Good job they have a bus stop at the side of the hotel, because you soon get fed up with the long walk to get anywhere like the Old Town. Stand by for long delays at reception, where you will find out that you have to pay a daily rate for the safe in your room, and that there is no wifi (not even in the lobby) unless you pay for it. And when I say pay for it, I mean per device! This hotel does not give you a four star experience. Having spoken to some British locals, they say that they have constantly been told by other people staying at this hotel, that it isn't up to much. There are better ones in better locations, so be careful when booking.
4 out of 5
Recommended
for Everyone
by Grant from Glasgow

nice and also 5 minutes from beach

Posted 19-Jun-2014
Pros: the view you get of the outside
Cons: yeah change the sockets could not get to re charge my ipod because of the stupid two socket plugs in wall
Location: Location is ok but there is not much night life but there is a few we bars and they are all friendly and welcome you with open arms
thought room was ok but had few problems with key card entering my room . also walls are very thin so you can hear everything on a plus side you do get a great view
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel stay

Posted 12-Jun-2014
Hotel excellent just a pity it is quite a way out of the night life as we were on a stag weekend, but if you want a relaxing holiday it would be great as there are bars etc around the hotel area.
4 out of 5
Recommended
for Everyone
by deb from south wales

Clean

Posted 14-May-2014
Pros: Pools
Cons: No signage in english
Location: Lovely location a bit way away from everything
No entertainment in the hotel. New staff did not have much of an idea,
3 out of 5
Recommended
for Everyone
by bob from burnham-on-sea

nice hotel

Posted 03-Mar-2014
Pros: location
Cons: comfort of room eg better beds, pillows not bolsters air condition did not cool even on loest setting
Location: good location bus stop just out side short walk to the beach
had a 4 day stay, staff friendly and helpfull , would have been nice to have had a resaraunt with a menu not just basic bufet
3 out of 5
by graham from uk

Nice hotel

Posted 09-Dec-2013
Pros: So clean and well looked after
Cons: Problems with the running water noise and better system for paying for stuff you purchase instead of cash up front for everything & good general shop
Location: Hotel is near beech and supermarkets few min walk but is good distance from benedorm itself for markets and all the big entertainments.
Very nice inside and out side but it's away from benedorm it's self. Place was so clean,always people cleaning and good fresh smell of disinfectant. But everything in hotel is extra like gym and spa view point upstairs you can't make Coffey in the room as no facilities, every noise can be herd from the room alway here water running and people talking from other rooms. Good choice off food at the meal times
1 out of 5
Recommended
for Overnight Stay Before Destination
by CLove

This traveller left a rating score only Posted 04-Oct-2013 on Hotels.com
2 out of 5
by A verified traveller

bad

Posted 02-Aug-2013
meal times were a disaster no service In restaurant lifts continually occupied
3 out of 5
by A verified traveller

Gran Hotel Bali - not that impressive!

Posted 30-May-2013
We went to Benidorm for a 4 day break. Hotel from the outside looks pretty impressive but we were not that impressed with it. It offers an all inclusive package but we went bed and breakfast. There were a couple of stag parties staying at the hotel and our room was situated right outside the lifts so we heard quite a bit of rowdy noise early into the morning. Residents were walking around with plastic glasses of alcohol, some of which spilled on floors and in the lifts making the floor really sticky!! The pool area was OK but not the best I have seen, the hotel itself is situated a little way out of the old town of Benidorm, although we really enjoyed the walk, it does take around 40 minutes to walk. The promenade is really nice and the old town of Benidorm is absolutely gorgeous!
4 out of 5
Recommended
for Getaway With Friends
by K and j from Torrevieja

Nice break away

Posted 24-May-2013 on Hotels.com
Overall we enjoyed our stay very much ...good food,lovely staff,very clean,hotel a wee bit noisy but considering the size of it it became just a small problem....