Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
for Families

This traveller left a rating score only Posted 16-Aug-2014 on Hotels.com
5 out of 5
by Bexyfrom Plymouth

Very flash

Posted 28-Apr-2014 on Hotels.com
This was a great hotel- lovely clean rooms and pleasant staff. Would stay here again.
5 out of 5
for Families
by Ron and Glynnisfrom Elsdon


Posted 25-Feb-2014 on Hotels.com
Me and my wife found the hotel staff very friendly and helpful. The food was top notch and well presented.Entertainment at the hotel was good even the prices for the drinks were reasonable. Would definately use this hotel again.
5 out of 5
for Couples
by Cazfrom Doncaster

brilliant hotel

Posted 20-Feb-2014 on Hotels.com
Staff very welcoming. reception staff knowledgable and friendly.Managers were visible in the hotel, checking everything was ok for guests. Hotel entertainer Shaun is very good.
1 out of 5
for Personal Event
by Lindafrom Hondon de los Frailes

never again

Posted 06-Jan-2014 on Hotels.com
Beautiful hotel, perfect location - totally ripped off. I booked full board for 31st december for 2 of us for new year. on arrival i was told there was only a gala dinner that night at a cost of 120 euro each!! I explained I had paid full board and should be given a meal, the reception manager (William) told me he didn't understand how the booking went through - excuse me - not my problem! Ended up having to go out for evening meal, breakfast nothing to shout about, on checking out I asked for the refund William said we would get - 5 euro each!! We paid full board and got bed and breakfast - will not go back there again
4 out of 5
by mmickkfrom Lancs

No free Wi-Fi as stated

Posted 29-Dec-2013 on Hotels.com
Hotel food and rooms could not fault but had to pay for Wi-Fi which was at times not even fast enough to download e-mails. And its not cheap and had to pay for 7 days even though I only stopped for five and if you want phone and laptop connected at the same time you have to pay double. Would not have booked if I had known this and its a disgrace that it is advertised for free.
4 out of 5
for Personal Event
by mmickkfrom manchester

Fantastic location

Posted 26-Dec-2013 on Hotels.com
The only fault is the internet which is not free and is very slow 0.05-1,5 mb and I needed phone and Tablet so had to pay twice their is no free wi-fi as advertised in public areas. If I had known this I would not have booked here. The food was excellent and very healthy options if you want to eat healthy would recommend to anyone apart from the internet.
5 out of 5
by Mike Jamesfrom weymouth

Great hotel apart from air con

Posted 09-Nov-2013 on Hotels.com
This hotel was great for what we wanted. Nice, Clean and modern. The tv's even have 6 uk channels which is good. The only negative was the air con in all 4 rooms that my party occupied was near useless. A very very gentle wisp of cool air. If I stay again I will request a rear pool view room as the sun is not on the windows all day then. Overall though a great hotel
3 out of 5
for Everyone
by Danellafrom Derbyshire

The best room we have ever stayed in

Posted 28-Sep-2013
Pros: The room and beds was the best ever.
Cons: The cleaner was very average, on our floor but I am sure other floors would be fine
The food was very Spanish, not a bad thing but not to our tast. The worst thing for us was CATS around the pool area , when we told the staff about this they didn't know begat to do about them. Sorry but I expected them to get rid of them,
4 out of 5
for Getaway With Friends
by denbo72from Manchester

Good Location

Posted 21-Jul-2013 on Hotels.com
The hotel was great and the staff were very helpful.The only problems was that the wi-fi did not reach my room on the 9th floor and the shower did not work very well.