Outdoor pool, pool umbrellas, pool loungers
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Reviews of Flash Hotel – Adults recommended

4 out of 5
Flash Hotel – Adults recommended
Avenida Derramador 2, Benidorm, Alicante

Reviews

8.6

Excellent

Rating 10 - Excellent. 110 out of 217 reviews" "
Rating 8 - Good. 77 out of 217 reviews" "
Rating 6 - Okay. 15 out of 217 reviews" "
Rating 4 - Poor. 9 out of 217 reviews" "
Rating 2 - Terrible. 6 out of 217 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

sidney

Stayed 4 nights in Dec 2023

8/10 Good

Leah

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel! Staff are so friendly. Food was delicious ( we had dinner and breakfast)
Stayed 1 night in Dec 2023

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benidorm break
Great central hotel with great staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a relax or a mad one
Great location whether you want a quiet trip or a mad one. Everything is walkable. Food in the hotel is ok for what you pay. There were limited / no vegetarian options some nights but then a lot others. Rooms large and comfortable. Smelt a bit of smoke but was ok when the balcony was opened. Would stay again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jayne

Stayed 1 night in Nov 2023

6/10 Okay

Lisa

Travelled with partner, Travelled with group
Liked: Staff & service
Stayed in the flash before but felt this year it’s gone down the nick. Toiletries not replenished room not the cleanest and door left open by housekeeping also on last day she left her master key in our room. That’s so bad. Had breakfast on 1st day didn’t bother going back. Won’t stay again unfortunately.
Stayed 5 nights in Nov 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and helpful staff. Really enjoyed staying at this location.
Stayed 7 nights in Nov 2023
Response from Falsh Hotel on 25 Nov 2023
Good morning, Thank you so much for choosing Flash Hotel for your stay.We hope to see you again soon. Kind regards, Flash Hotel

10/10 Excellent

Fern

Stayed 6 nights in Oct 2023

6/10 Okay

paul

Stayed 2 nights in Oct 2023

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked this hotel as it was central. Room really nice, Food is edible, but pretty much same choices. Reception staff very helpful & friendly. Staff (female) in the flash bar on the front, abrupt & quite rude. I feel the the sun loungers could be updated, very uncomfortable. The VIP loungers were a bit pricey at €30 a day to hire . Hotel entertainer is a credit to the hotel, friendly & helpful. Overall this hotel was a satisfactory stay, just a few minor things let it down.
Stayed 5 nights in Aug 2023

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing staff!
Our stay was amazing, lovely modern hotel with great pool area! Staff are so so friendly and make your stay even better ☺️ entertainment is on everyday which is great fun and evenings spent in the flash bar are fab. The rooms were great size and nice and clean. I’d say the breakfast food was perfect, lunch and dinner was okay always something there for everyone but only area I’d say could be improved. Would definitely recommend anyone stay here, perfect location and overall great hotel! Will be back next time in benidorm
Stayed 7 nights in Aug 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great pool
Stayed 5 nights in Jul 2023

6/10 Okay

Andrew

Stayed 4 nights in Jul 2023

4/10 Poor

Kelly

Stayed 6 nights in Jul 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel very friendly staff at reception Good location if you want to be in the middle of the action. Not so good if you want a nice peaceful walk from the hotel. ( On the plus side I was looking over the Main Street and windows kept it quiet) Only complaint would be I paid for partial sea view but had no view I did not make a fuss as I was only there one night
Stayed 1 night in Jun 2023
Response from Flash Hotel on 17 Jun 2023
Hello Kevin, Thank you so much for your comment.We will very happy to see you again in the future. Flash Hotel

2/10 Terrible

Verified traveller

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time stay
Nice modern hotel, calm relaxed vibes. Food very good, rooms very comfortable. Definitely recommend and return.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and stay
Amazing hotel, great staff, perfect location and lovely food A* would highly recommend
Stayed 3 nights in Mar 2020
Response from Sara Gutiérrez on 9 Mar 2020
We thank you for sharing your opinion about your recent vacation with us, our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us. We appreciate the time you have spent in sharing your opinions and constructive comments. Once again we thank you for this wonderful opinion, it has been a pleasure for us to read it and we look forward to serving you again soon.

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stay here often , friendly staff and nice and clean. Did notice this time that furniture in the rooms are looking old and worn! The bath towels were awful. Thin and not absorbent. Did not feel dry after using them.
Stayed 2 nights in Mar 2020
Response from Sara Gutiérrez on 9 Mar 2020
We thank you for sharing your opinion about your recent vacation with us, our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us. We appreciate the time you have spent in sharing your opinions and constructive comments. Once again we thank you for this wonderful opinion, it has been a pleasure for us to read it and we look forward to serving you again soon.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Air conditioning only in use during summer months regardless of temperatures. Told it would be fixed before finding this out when requested for the second time as initially told a technician would attend to fix it. Food was terrible.
Stayed 3 nights in Feb 2020
Response from Sara Gutiérrez on 9 Mar 2020
Dear customer, We would like to thank you for the time that you have spent in sharing your experience with the Expedia/hotels.com community. We are very sorry to learn that we are not being able to offer you the experience and service that you expect from us. Please be assured that we are constantly working to strive for high standards of service and hospitality, to ensure that all our guests have a comfortable stay and after reading your comments it is very clear that we are failing to do so. However we remain at your total disposal for any further help or info, please do not hesitate in contacting through our front desk.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Sara Gutiérrez on 9 Mar 2020
We thank you for sharing your score about your recent vacation with us, our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us. We appreciate the time you have spent in sharing your opinions and constructive comments. Once again we thank you for this wonderful opinion, it has been a pleasure for us to read it and we look forward to serving you again soon.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Sara Gutiérrez, Quality Manager on 1 Mar 2020
Estimada Andrea, muchísimas gracias por su puntuación. Lo compartiremos con el equipo. Les esperamos en su próxima visita a Benidorm con los brazos abiertos. Un saludo del equipo de Flash Hotel. Dear Andrea, thank you so much for your score. We'll share it with all the team. We are looking forward to see you in your next visit to Benidorm. Best Regards

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic hotel, excellent views, central to where you need to be
Stayed 3 nights in Feb 2020
Response from Sara Gutiérrez, Quality Manager on 24 Feb 2020
Dear Gillian, thank you so much for your lovely words regarding your last visit to Flash Hotel. We hope to welcome you back soon. Best Regards

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Sara Gutiérrez, Quality Manager on 24 Feb 2020
Thank you so much for your high score. We hope to welcome you back soon. Muchas gracias for su puntuación. Deseamos volver a verle pronto. Best Regards, Un saludo,

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel food spot on
Stayed 4 nights in Dec 2019
Response from Sara, Quality Manager on 16 Feb 2020
Thank you so much for your lovely words. Hope to welcome you back soon. Best Regards

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Sara, Quality Manager on 16 Feb 2020
Thank you so much for your high score. Hope to welcome you back soon. Best Regards

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

john

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Fourth stay at this hotel unfortunately a day short due to flight cancellation,but yet again superb stay.
Stayed 4 nights in Dec 2019
Response from Quality Manager on 10 Dec 2019
Thank you so much for your comment and your high score. Hope to see you back soon. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Quality Manager on 10 Dec 2019
Thank you so much for your high score. Hope to see you back soon. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from QUALITY manager on 10 Dec 2019
Thank you so much for your high score. Hope to see you back soon. Best Regards

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Quality Manager on 10 Dec 2019
Thank you so much for your high score. Hope to see you back soon. Best Regards

10/10 Excellent

Julie, Doncaster

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being located right at the start of The Strip was a huge draw for me, brilliant for starting my night out. The hotel was clean, modern and adults only! The restaurant was clean and the food was tasty. Didn't go in the pool (December) but the outdoor area looked clean and spacious.
Stayed 4 nights in Nov 2019
Response from Quality Manager on 10 Dec 2019
Thank you so much for your high score and words. Hope to see you back soon. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great food great location V clean hotel would recommend
Stayed 4 nights in Nov 2019
Response from Quality Manager on 10 Dec 2019
Thank you so much for your high score and words. Hope to see you back soon. Best Regards

6/10 Okay

Verified traveller

Travelled with partner
Rooms very basic never a 4 star hotel. Food not of a very high standard
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from Quality Manager on 10 Dec 2019
Thank you so much for your high score. Hope to see you back soon. Best Regards

10/10 Excellent

Renny

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
was very clean and tidy hotel was a great time we all had there would book again
Stayed 3 nights in Nov 2019
Response from Sara Gutiérrez, Quality Manager Flash Hotel on 10 Nov 2019
Thank you so much for your lovely words regarding your last visit to Flash Hotel. Hope to see you back soon. Best Regards

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from Sara Gutiérrez, Quality Manager Flash Hotel on 10 Nov 2019
Thank you so much for your high score regarding your last visit to Flash Hotel. Hope to see you back soon. Best Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & modern, poor area not great in October as there was very little sun on the area
Stayed 7 nights in Oct 2019
Response from Sara Gutiérrez, Quality Manager on 2 Nov 2019
Thank you so much for your kindly words regarding your stay. Hope to welcome you back soon. Best Regards

2/10 Terrible

Verified traveller

Stayed 4 nights in Oct 2019
Response from Sara Gutiérrez, Quality Manager Flash Hotel on 2 Nov 2019
Dear Anonymous customer, we are so intested in your score. Could you let us know what happened during your stay to improve your services? calidad@flashotel.com

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019
Response from Sara Gutiérrez, Quality Manager Flash Hotel on 12 Nov 2019
Thanks so much for your high score. We hope to see you back soon for another lovely stay at Flash Hotel. Best regards

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service
when we arrived the receptionist told us that our holiday was not paid for i and when she realized we had , she never apoligised., then one day we asked the same receptionist if there was a weighing scales we could us to weigh our cases ,she told us it was broken, but another traveller told us that they had just used it and it was fine , so when the next receptionist came on , we asked him if we could use it , he gave us the key to the luggage room and it was grand.
Stayed 7 nights in Sep 2019

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful modern hotel, lovely pool area, and spotlessly clean, very central location . Staff very friendly and pleasant, check in and out very swift. Only downside was the cramped dinning room and not many choices of food at mealtime. However would definitely stay again x
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in itself was nice with some friendly staff. One or two members of dining room staff could do with some customer service training. Worst thing about Htel is very poor quality food with extremely limited gluten free food or signage
Stayed 7 nights in Sep 2019

8/10 Good

sarah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
I would give the hotel a 5 star everything about the hotel i enjoyed apart from there was blood on sheet and pillow case of one rooms i booked .this was not noticed until going to bed after late night out.as bed were two double my son stripped bed left bloody sheet pillo case bathroom floor..slept on other one.reported next day to reception .this was not rectified on day of reporting .a d nxt day couldnt believe the maid.made bed up with no sheet. And never lifted bloody ones from bathroom floor So reported again maid came up not happy saying that bed only changed every 4 or 5 days it was explained that blood was on sheet on arrival and d eventually got fresh ones.so obviously maid not dòing jobs properly .as i said everythung a out the hotel was excellent apart from thus
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

4/10 Poor

DM

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated for a 4* hotel. The sheets were ripped and the towels thinned out from use.
Stayed 2 nights in Jul 2019

8/10 Good

stuart, wigan

Liked: Room comfort
Flash
The hotel is in great location and the food was nice what we had , we only ate in there 3 times 2 breakfast 1 dinner even tho we were half board as we like to eat out . Pool and bar area were nice and clean as was lobby bar and reasonable prices . Fresh towels daily . Negative - there was a half can of beer , half bottle of milk and water left in the fridge from previous guests . Bathroom door handle was faulty reported it first morning it got repaired Tuesday night at 7pm which we were getting ready to go out should of been done in the day . Under the bed could of been cleaned a lot better noticed as dropped something under weren’t on my hands and knees finding faults with room .
Stayed 7 nights in Jun 2019