2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Vitor's Plaza

4 out of 5
Vitor's Plaza
Av. Henrry Cotton, 4 Estradas de Alvor, Apartado 82 - Praia da Rocha, Portimão

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 229 reviews" "
Rating 8 - Good. 95 out of 229 reviews" "
Rating 6 - Okay. 23 out of 229 reviews" "
Rating 4 - Poor. 4 out of 229 reviews" "
Rating 2 - Terrible. 1 out of 229 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Quincy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The game room, cleaning service, massage and breakfast was a nice touch. Would definitely stay again. Wish they offered a jacuzzi.
Stayed 8 nights in Mar 2024
Response from Vitor's Plaza Team on 15 Apr 2024
Dear Quincy,Thank you very much for taking the time to leave us this positive review about your recent stay at Vitor's Plaza. We are thrilled to hear that you enjoyed our game room, cleaning service, massage options, and the breakfast we offer. Our team works hard to ensure that every guest has a memorable experience, and it's always rewarding to know when we've succeeded.We appreciate your feedback regarding the addition of a jacuzzi. Guest satisfaction is our top priority, and we continuously look for ways to enhance our amenities and services. We will take your suggestion into consideration we strive to improve our facilities.We're delighted that you would consider staying with us again, and we look forward to welcoming you back to Vitor's Plaza. Please do not hesitate to reach out to us directly for any future bookings or if there is anything specific we can do to make your next stay even more enjoyable.Warm regards,

8/10 Good

Darcy

Travelled with family, Travelled with family and small children
It was a nice place and well kept. It was a bit dated but overall very nice. Staff was great
Stayed 4 nights in Feb 2024
Response from Vitor's Plaza Team on 15 Mar 2024
Dear Darcy,Thank you for your feedback on your recent visit to Vitor's Plaza. We are delighted to hear that you found our property to be well-kept and that you enjoyed your time with us. Your kind words about our staff are truly appreciated, as we strive to provide exceptional service to all our guests.We understand your comment about the property feeling a bit dated, and we are constantly working to improve and update our facilities to ensure a more modern and comfortable experience for all our guests. Your feedback is valuable to us, and we hope to welcome you back in the future to showcase the positive changes we are making.Warm regards,

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Firstly I must praise the friendly staff at this hotel special mention to Fatima on reception. Spotlessly clean everywhere, spacious rooms and very comfortable beds. OK it's a little bit remote and a car would be an advantage but not a must. Ubers only 3-5 euros into Alvor. I'm certain I will return a very relaxing and peaceful holiday. Thanks Vitor's Plaza!
Stayed 4 nights in Nov 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2023
Response from Vitor's Plaza Team on 27 Nov 2023
Dear Linda, Thank you so much for your preference and for taking the time to leave us with your wonderful review.We sincerely hope to welcome you back very soon.Kindest regards,

10/10 Excellent

Mark

Stayed 5 nights in Oct 2023

8/10 Good

Geannette, Mississauga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Like the separate bedroom, Living room and kitchen areas.
Stayed 1 night in May 2023
Response from Vitor's Plaza Team on 7 Jun 2023
Dear Ms. Geannette,Thank you for your feedback! We are thrilled to hear that you enjoyed the separate bedroom, living room, and kitchen areas in your accommodation at Vitor's Plaza. Our team is committed to providing our guests with a comfortable and enjoyable stay, and we are happy to know that our accommodations met your expectations. We look forward to welcoming you back to Vitor's Plaza in the future!Best regards,

10/10 Excellent

Steven

Stayed 11 nights in May 2023
Response from The Vitor's Plaza Team on 7 Jun 2023
Dear Mr. Steven,Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a 10 out of 10 experience at Vitor's Plaza. Our team works hard to ensure that every guest feels welcomed and comfortable during their stay, and it is always gratifying to know that our efforts have paid off.We hope that you will choose to stay with us again in the future, and please do not hesitate to let us know if there is anything we can do to make your next visit even more enjoyable.Best regards,

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Apr 2023
Response from Vitor's Plaza Team on 13 May 2023
Dear Melanie.Many thanks for your excelent feedback, see you on your next visit to Portimão. Best regard's

10/10 Excellent

Katarzyna

Stayed 5 nights in Mar 2023
Response from Vitor's Plaza Team on 7 Apr 2023
Dear Katarzyna,Many thanks for your excellent feedback. See you soon. Best regard's

10/10 Excellent

Linda

Stayed 3 nights in Oct 2022
Response from The management on 9 Nov 2022
Thank you, Linda for choosing the Vitor's Plaza as well as the score you gave us.We look forward to welcome ypou again soon.Best regards

10/10 Excellent

Anna

Liked: Cleanliness, room comfort
So good we stayed longer than our original booking!
Stayed 9 nights in Sep 2022
Response from Management on 9 Nov 2022
Dear Anna,Many thanks for your amazing review regarding your stay at Vitor's Plaza.We would be very pleased to have the provilege of welcoming you again at your earliest convenience.Best regards.

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, room comfort
From start to finish everything was perfect , accommodation was spacious and clean , the staff really helpful, I could find no fault at all
Stayed 11 nights in Jul 2022
Response from The management on 11 Nov 2022
Dear Dennis,Many thanks for your amazing review regarding your stay at Vitor's Plaza.We would be very pleased to have the provilege of welcoming you again at your earliest convenience.Best regards.

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was 1st class. Bar service poor the lady drop my drink then started laughing thought it was funny i thought it was ignorant needs to be trained better. Housekeeping was lovely made us feel very welcome al in al in all l would recommend the hotel
Stayed 7 nights in May 2022
Response from The management on 11 Nov 2022
Dear Malcolm, Many thanks for your amazing review regarding your stay at Vitor's Plaza and we sorry for the bar incident, we will keep training our staff.We would be very pleased to have the provilege of welcoming you again at your earliest convenience.Best regards.

10/10 Excellent

Linda

Liked: Cleanliness, room comfort
Great hotel
Stayed 4 nights in May 2022
Response from The management on 11 Nov 2022
Thank you, Linda for choosing the Vitor's Plaza as well as the score you gave us.We look forward to welcome ypou again soon.Best regards

10/10 Excellent

Linda

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021
Response from The management on 11 Nov 2022
Thank you, Linda for choosing the Vitor's Plaza as well as the score you gave us.We look forward to welcome ypou again soon.Best regards

10/10 Excellent

Linda

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021
Response from The management on 11 Nov 2022
Thank you, Linda for choosing the Vitor's Plaza as well as the score you gave us.We look forward to welcome ypou again soon.Best regards

8/10 Good

Haidar

Travelled with family
Liked: Cleanliness, room comfort
Short stay
The apartment was big and clean. It was a bit dated and a little far from the city. It definitely requires a car to get around. The parking was free and easy to find spots.
Stayed 1 night in Sep 2021
Response from The management on 22 Sept 2021
Dear Haidar, Thank you so much for choosing the Vitor's Plaza. We would be very pleased to have the privilege of welcoming you again in a near future. Kind regards. The management

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2021
Response from The management on 11 Nov 2022
Thank you, Fiona for choosing the Vitor's Plaza as well as the score you gave us.We look forward to welcome ypou again soon.Best regards

8/10 Good

ardeleanu

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2021
Response from Direcção on 28 Jul 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Max

Stayed 1 night in Nov 2020
Response from Direcção on 28 Jul 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Max

Travelled with group
Liked: Cleanliness, room comfort
Excellent property
Fantastic place and excellent staff, 10 out of 10 :)
Stayed 1 night in Nov 2020
Response from Direcção on 28 Jul 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Michal

Travelled with family
Cold shower and other minor unpleasant things
We had issues with hot water in shower which was limited time. After few minutes it got cold. We had to wait a long tim for the hot water to come back again. They send a plumber but didn't resolve the problem. On our last day they offered us to change the apartment. There was no bathtub unfortunately. Bathroom was a bit mouldy. No dishwasher or washing machine in the apartment. The bed was good but only 2 pillows. We had been provided with a free baby cot and 10% off the first dinner which was nice. The swimming pool area with jacuzzi was pleasant.
Stayed 3 nights in Oct 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was perfect. Room immaculate Pool and outside great bar reasonable Didn’t try the breakfast or eat in restaurant Staff friendly and helpful Had a car so 5 mins from Alvor and beach (also walkable maybe 20 mins or so) good value Will return
Stayed 4 nights in Oct 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Decent family apartment style. Not close to beach.
A basic apartment style set up. It was clean and decent in condition. No complaints. Staff was friendly except for the bar personnel who seemed to have an attitude that I was bothering them with sparkling water requests. Lots of families with children. Decent grounds. No services around so you will have to have a car/uber/taxi. Average uber cost was 5-10 euros to get anywhere.
Stayed 2 nights in Sep 2019

8/10 Good

Terunnum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic suite in Portimão
Overall a great place to stay. The amenities were great. We loved the kitchenette. Very practical. The staff was attentive and friendly.
Stayed 2 nights in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and good value .
A very good stay - nice place - good bakers and restaurant within 5 mins walk. Beach was about 15 min walk but fantastic. If you have a car this is a great place to stay. Outdoor pool Was clean and plenty of loungers - staff friendly. Gym was basic but did the job. Room and kitchen spacious ...... we had a great stay and the price was very fair. All within short drive .prai vau.: prai da rocha , Alvor and portimao .
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet . Staff obliging. Walking distance to ocean.
Stayed 21 nights in Mar 2019

8/10 Good

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great apartments
Very clean ,Great value, been staying for a few years now which says it all
Stayed 16 nights in Feb 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Vitor's Plaza
We were using the hotel as a home base while we travelled the Algarve looking at possible long stay vacations locations. Restaurant in the hotel was excellent for breakfast and dinner. Hotel pool bar servedlunch.Tuck store available on property for small items, bread,coffe,fruit etc. Units are set up as condo's with complete kitchen ,living in room and one or two bedrooms. Staff is friendly and helpful. Unit we were in had furniture that was functional but tired. Large outdoor pool and smaller indoor pool. Good restaurants a short cab ride away. Hop-off bus stop at property entrance.
Stayed 7 nights in Oct 2018

6/10 Okay

Sue, West London

Comfortable and clean
The hotel is located on the outskirts of Portimao. No local shops, short drive away to most shopping centres and beaches. The pool gets very busy and accommodates mainly young familes. The hotel has all the amenities. We stayed half board, with the menu dispalyed in advance, good food & service in the restaurant. Overall an enjoyable stay in an apartment which was basically self sufficient.
Stayed 5 nights in Jul 2018

10/10 Excellent

Rozie, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment with 2 swimming pools
Vitor's Plaza was a beautiful place to stay at. Beach was only under 10 mins car ride. Since we had a car it was not far to go to the beach. Lagos was very close from here. Lagos beach is beautiful. A must must see place. Accommodation was great. Everybody very helpful and welcoming. Restaurant has good food and great service
Stayed 3 nights in Jul 2018

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh and clean
recently redecorated, fresh, large apartments. Very Comfortable. Good facilities (pools, small indoor pool and jacuzzi, outside and indoor restaurants. Can get a little noisy at night from staircase doors not having stopping mechanism and slamming but apart from that very good find and reasonably priced.
Stayed 7 nights in May 2018

8/10 Good

Meagan, Portugal

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful property with a spacious apartment and comfortable bed. I feel though that they aren't sure if they are a hotel or an apart-hotel. The kitchen had the basics, but no coffee filters for the machine, no disk soap or dish cloth. I hadn't brought these things and the mini market on site is closed on Sundays. The rooms are not insulated at all so we could hear the neighbors around us and every noise in the hallway. The floors were not very clean. The staff was very friendly and helpful. Overall for the price I feel like it was a good value, I just wish they had communicated that I needed my own supplies for doing dishes.
Stayed 2 nights in May 2018

10/10 Excellent

Janice, East lothian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value stay
Excellent stay at vitors plaza.. welcome was first class friendly and efficient. Room extremely spacious well furnished and comfortable. Good size balcony . Hope to return again soon.
Stayed 2 nights in May 2018

10/10 Excellent

Colum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in quality apartments
Response from V.Plaza on 10 May 2018
Dear Guest, Thank you for staying with us and for the excellent rating you gave us. We hope to see you again in the next future. Kind regards. The management

10/10 Excellent

Bogusia, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very quiet , and nice place
Hotel was nice. Apartment nice , and spacious. kitchen equipment , iron, and iron board in place. Been only for 2 nights but enjoyed very much. so I did not have time to explore as much . but in Portugal there is always something to do. no matter where you are :)
Stayed 2 nights in Apr 2018
Response from V.Plaza on 10 May 2018
Dear Guest, Thank you for choosing the Vitor's Plaza and for your valuable feedback regarding your stay. We would be very pleased of welcoming you again in a near future. Kind regards The management

6/10 Okay

Moises

Liked: Cleanliness
Disliked: Room comfort
Staff very rude
Foood is rubbish hotel is quite clean but very uncomfortable far away from everything must have a car staff are super rude
Stayed 6 nights in Apr 2018
Response from V.Plaza on 10 May 2018
Dear Mr. Myour feedbackoises, Thank you fir staying with us and for your feedback. We sincerely apologize that we did not meet your expectations. Willing to welcome you again and provide you with the best service. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean & functional apartment
Well positioned. Short drive from town or beaches. Quiet at night & bed was comfortable.
Stayed 4 nights in Apr 2018
Response from V.Plaza on 10 May 2018
Dear Guest, Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback! We hope to see you again... Kind regards.

8/10 Good

DEREK

Liked: Cleanliness, property conditions & facilities, room comfort
A GOOD STAY OVERALL, MY ONLY GRIPE WAS YOU COULD NOT HAVE A WARM SHOWER . THE SETTING FOR THE WATER BOILER WAS SET AT LUKE WARM TO SAY THE LEAST ,BUT YOUCOULD NOT TURN IT BACK UP BECAUSE THE DIAL HAD BEEN REMOVED. CHATTING TO OTHER GUESTS IT WAS THE SAME IN ALL THE ROOMS
Response from V.Plaza on 10 May 2018
Dear Guest, Thank you for choosing the Vitor's Plaza and for your feedback. Our guests satisfaction is very important to us. Thus, we take note of the aspects that least pleased you in order to improve them.. Willing to welcome you again and provide you with the best service. Kind regards. The management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best accommodation ever
Truly amazing accommodation very fresh and the most spacious accommodation I have ever had the absolute pleasure of staying in.
Stayed 7 nights in Oct 2017
Response from The management on 5 Dec 2017
Daer Guest, Thank you so much for your preference and for your kind words. We would be very pleased of welcoming you again in a near future. Kind regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, just out of the way
We stayed here for 3 nights as we were attending a wedding in Alvor. The rooms are really nice. They are clean, spacious and have a good quality finish. The hotel has a calm, secure atmosphere. We spent the first day chilling around the pool and there were plenty of available sun beds (not sure how it would be during school holidays). The bar is next to the pool and prices are reasonable. I'd definitely go back with the full family, they have a kids club during the day. The only downside as far as I could see is the location as it is quite far away and you need a 5-10 minute taxi ride to get anywhere. We used Uber a lot which was really cheap.
Stayed 3 nights in Jun 2017
Response from Rui Brito on 22 Jul 2017
Thank you for your comments. We are glad to know that you enjoyed your time with us. Our best regards.

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
thank you for your feedback. Our best regards

10/10 Excellent

Travelling

Liked: Cleanliness, property conditions & facilities
Family focused aparthotel
Beat all expectations. Great value for money. Great premises. The only downside is the location.
Stayed 14 nights in May 2017
Response from The reception on 29 Jun 2017
Thank you for your comments. Were very much appreciated.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place for a relaxing holidays
Very nice aparthotel, located just between Portimão and Alvor, 5 mins drive from all the local beaches and Portimão city centre. The double room was very tidy and spacious with plenty of storage space. The lounge was massive and very comfortable including sattelite TV, and a sofa bed that could accommodate two extra guests. Full equiped kitchen and large balcony. The common area were very nice and welcoming, large swimming pool, free gym, tennis court and play areas. Also has a nice bar and restaurant and staff were always friendly and welcoming. The only down side was the hot water cylinder that after two showers would take a while to heat the water again, but didn't affect our stay at all.
Thank you for your comments. We are glad to know that your enjoyed your time with us. Our best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, nothing to complain about, would recommend

8/10 Good

Dan, essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
goid use appt but evident it was end of season

6/10 Okay

Deborah, Devon, England

Disliked: Cleanliness, property conditions & facilities
A reasonable hotel, but room for some improvements
Although we had a great holiday and the staff were really helpful and friendly the hotel was a little too far out for us, requiring quite a few taxis which raised the cost of our holiday especially as we were a party of 12. The other disappointment was the general cleanliness of the whole place and the cleaning of our room as the floors were not washed down all the time we were there. We had marks on the balcony that were left by the previous occupants. There was however a mop and bucket provided and so i assume the expectation was you did it yourself!! Some of our party though didnt have any complaints in this area as the cleaning of their appartment was very good. My other observation was that the evening entertainment area was very dingy and underground with no natural light which did not encourage people to go there, which is a shame as Anna who served behind the bar was lovely. we did not see much of the entertainment and so cannot comment on this. The food in the hotel was okish, but not a lot of choice if you went for the breakfast and evenng buffet.