Ratings based on 400 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dorridge UK

Yes, I really would recommend it to my friends!

Posted 29-Jul-2015
From the moment we first arrived, I was particularly impressed with the level of service. Staff at reception were very attentive, welcoming and professional. Indeed, I struggled to find one grumpy member of staff. Without fail, they replicated our experience at reception. They have been well chosen, well trained and nothing was too much trouble. The room was cleverly designed with sliding panels between the sleeping part and the bathroom part to create a feeling of even more space. The food was divine and compared to the tourist honey trap in Vilamoura, great value for money. The hotel itself was slightly isolated from the main tourist resort of Vilamoura but this provided peace and calm, and travel with either local taxis or the hotel shuttle bus proved not to be an issue.
5 out of 5
Recommended
for Everyone
by A verified traveller from Suffolk, UK

Lovely hotel amongst beautiful surroundings.

Posted 24-Jul-2015
Pros: Facilities, location, views
Cons: Nothing really, although maybe a couple of extra shuttle runs would have been helpful, but this is a very minor thing.
Location: the location is great for that 'getting away from it' feel but is a tiny bit remote if you like to wander.
This was our first trip to the Algarve and I must say, this hotel was the perfect choice for a comfortable, relaxing getaway! The facilities were excellent and I particularly liked the 'modern feel' that the Hotel has. It's very versatile as a complex also with the main pool for families/ those that like a little 'atmosphere' and then a quieter, adults only area just around the corner. All the staff were also really good so all in all, a really excellent stay with us more than likely returning at some point in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveller from surrey

Nice hotel & lovely staff

Posted 19-Jul-2015
Pros: The rooms are spotless & modern. Great pool area.
Cons: On checkin we were given a twin. They blamed Expedia & the fact it was a late booking. I showed our booking confirmed a deluxe double. It was ignored.
Location: Not a lot to do around the hotel but a courtesy bus was provided to go into the marina.
We had a lovely relaxing holiday. The hotel is great although we had a few problems in checking in which instead of giving excuses and saying we could have a double room in a couple of days of days. Providing the customer with something complimentary could have helped instead of blaming everyone apart from themselves. Not a good start when checking in. Otherwise a lovely stay and the staff were lovely in the restaurants and pool area. The bar staff were extremely helpful and informative. Rooms were cleaned everyday and a turn day service in the evening. A hire car is a must though as without the courtesy bus you are cut off.
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean, comfortable hotel

Posted 19-Jul-2015
We stayed at the hotel for 1 week with our 3 year old, there was a great shuttle throughout the day although the timings could have been slightly better as we didn't want to be home late with our son! The staff were all lovely & couldn't be more helpful & the food was all delicious!! We were a little disappointed that we had to pay for wifi & water wasn't available unless we also paid for this! We also noticed the children's play area that was advertised wasn't available to us so there wasn't too much for our son to do and the pools were very deceiving that they were very shallow!! Other than the above negative points it was a lovely stay!!
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Fantastic break

Posted 13-Jul-2015
Pros: clean and modern with decent facilities
Location: slightly remote location need a car to get anywhere interesting
Great Hotel, staff could not be more helpful. Slightly remote location a car would be useful but not essential. The hotel shuttle service to the Marina works well but the queuing is a bit painful.
5 out of 5
Recommended
for Everyone
by A verified traveller from CARDIFF

RELAXING HOLIDAY

Posted 13-Jul-2015
Pros: GREAT ATMOSPHERE AND FRIENDLY STAFF WHO COULDNT DO ENOUGH FOR YOU.
Location: HAD TO USE SHUTTLE BUS TO GET IN TO THE MARINA.
ENJOYABLE BREAK IN A FANTASTIC HOTEL WITH GREAT STAFF.
5 out of 5
Recommended
for Everyone
by A verified traveller from Rotterdam

Rustig en fraai gelegen luxe hotel.

Posted 08-Jul-2015
Uitstekend hotel dat terecht een 5-sterren classificatie heeft. Fraai ingerichte kamers met inloopdouche en bad. Kamers worden twee keer per dag schoongemaakt. Wie van luxe houdt, voelt zich hier thuis. Enige minpuntjes: - Het hotel ligt vrij afgelegen. Er zijn geen restaurants in de buurt. De gratis shuttle service naar het centrum (jachthaven met veel eetgelegenheden) rijdt slechts een paar keer per dag. Taxi kost 12 euro enkele reis (vaste prijs). Vanaf het centrum terug ongeveet 8-9 euro (meter). - Voor een ligbed aan het zwembad dient men tijdig handdoeken neer te leggen.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Luxury all the way

Posted 05-Jul-2015
The research before our holiday gave us high expectations; and every single one was exceeded! The hotel was beautiful and luxurious, the staff couldn't be any more helpful and the food was fantastic! Will definitely be returning
5 out of 5
Recommended
for Everyone
by A verified traveller from manchester

Hotel

Posted 04-Jul-2015
Friendly and helpful staff, nothing was too much trouble for them, always willing to help. Excellent facilities, rooms were spacious and very clean
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Amazing

Posted 03-Jul-2015
We arrived at 10:30am, check in is at 3pm, we waited til 2:30pm, was the only downfall but was offered changing facilities and use of all of the hotel in that time.