Ratings based on 335 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by Michaelfrom Dublin

Good Hotel with friendly staff but noise a problem

Posted 01-Dec-2014 on Hotels.com
Nice hotel close to golf courses & about a 10 min drive to Vilamoura. Staff are friendly & helpful. Two issues: cleaning staff did not clean room until mid afternoon & returned at 5pm for turn-down service! Sound insulation poor - noise from other guests returning to their rooms meant it was difficult to get an undisturbed nights sleep.
Comment from Hotel Management
21-Feb-2015 by Mario, Hotel Management
Dear Michael, Thank you for the feedback regarding your recent experience at Tivoli Victoria. Our Team really appreciates your kind words of recognition towards their attentive care and services. I apologize for all the inconveniences and disturb caused by the raised issues. The comfort of our guests is of primordial importance to us and I assure you that your comments will be taken into consideration so that our service remains at the level of excellence, which we strive to maintain. We really hope that you give us the pleasure of welcoming you back. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Families
by A verified travellerfrom UK

Excellent apartments, highly recommended

Posted 16-Nov-2014
One of the nicest places, we have stayed, luxurious and spacious. Loved it, thanks for the experience.
Comment from Hotel Management
23-Nov-2014 by Mario, Hotel Management
Dear Guest, We are thrilled to read that you thoroughly enjoyed a fabulous experience in The Residences at Tivoli Victoria. We are glad to know that you found our apartments to be spacious and luxurious and that you consider it to be one of the best places you ever stayed at. Thank you very much for your amazing review and we are looking forward for your next visit. Mário Custódio - Tivoli Victoria & The Residences at Tivoli Victoria General Manager.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom München

schönes Hotel nahe am Golfplatz

Posted 14-Nov-2014
Pros: Lage
alles in Ordnung, Personal ist sehr freundlich, sehr sauber, Reception ist äußerst freundlich
5 out of 5
Recommended
for Everyone
by A verified travellerfrom DUS

Sehr sauberes und stylisches Hotel!!!

Posted 13-Nov-2014
Tolle Pools, gepflegte Anlage, freundliches Personal, sensationelles Frühstück. Nur beide Laufbänder im Fitness-Bereich waren defekt, aber draußen ist ein toller Laufpfad. Restaurant ist sehr gut, aber teuer, dafür kann man außerhalb super und viel günstiger Essen.
5 out of 5
Recommended
for Families
by Jessicafrom Fleet

Luxurious accommodation and a great stay

Posted 05-Nov-2014 on Hotels.com
We just came back from a week family holiday at Algarve and stayed at Residences (not the hotel itself) for the last 3 nights of our holiday. We booked a two-bedroom apartment but got a three-bedroom one without asking. We have two children aged 8 and 6 so one of the bedrooms was kept shut! The apartment is so spacious and well decorated and fully furnished. We had everything we could hope for a home away from home. We sat on our balcony (on 3rd floor) every morning enjoying our own cooked breakfast. The apartment itself and the development are immaculately kept. It has an indoor heated pool which was so helpful as the outdoor pool was lovely but a bit cold (my children and my husband went in for a while but I didn't!). It also has a washer/dryer so I did one load of laundry during our stay! A bit downside to bear in mind - no in room wifi (we had to go to reception area) and no dishwasher tablet provided although there is a dishwasher in the kitchen so best to bring yours own. All in all a great accommodation and a great stay at Residences. Would definitely recommend to friends and families.
Comment from Hotel Management
15-Nov-2014 by Mario, Hotel Management
Dear Jessica, We are thrilled to read that you had a lovely break at The Residences and that you particularly enjoyed the great comfort of our fully equipped apartments, were you and your family felt in home. It´s great to know that we were able to exceed your best expectations and we are looking forward to welcome you once again. Mário Custódio - Tivoli Victoria & The Residences at Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom hampshire

Lovely hotel

Posted 03-Nov-2014
Beautiful hotel. Bet friendly and helpful staff. Views of golf course were amazing. Drinks and food a little expensive in hotel and if you want spa treatments make sure you book well in advance!
Comment from Hotel Management
09-Nov-2014 by Mario, Hotel Management
Dear Guest, Thank you so much for making the time to write a review of your recent stay at Tivoli Victoria We are truly pleased to hear that you have enjoyed a relaxing experience and particularly enjoyed the services delivered by our Team throughout the Hotel as well as the amazing views. We hope that you return in a near future. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom uk

Real 5 star quality apartment

Posted 02-Nov-2014
Pros: Quality apartment and top quality staff.
Location: The Marina at Vilamoura is a nice place. We would recommend seeking out the streets and squares behind the marina for local well priced restaurants.
Great quality apartment and facilities at the Residences. The staff in both the residences and the hotel were top quality. They made a real difference. My wife and daughter stayed fir a 7 night stay. The private bus service between your accommodation and the Marina was very convenient. We would highly recommend the Residences.
Comment from Hotel Management
08-Nov-2014 by Mario, Hotel Management
Dear Mike, I´am very pleased to know that you and your family enjoyed a wonderful week at The Residences and that you were impressed with the facilities. It makes me very proud to know that our Team made the difference in your stay contributing for such memorable moments. Thank you for your feedback and recommendation. We are looking forward for your next visit. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Orpington, Kent

Excellent Hotel overlooking the Golf Course

Posted 26-Oct-2014
Pros: The Staff, the cleanliness and the location. Very quiet and peaceful.
Cons: The Wi-Fi access. Not everyone wants or can afford the 15 euros a day to have Internet use in their room. A bit hit and miss in Reception.
Location: Approximately 5 miles by road from the Marina and centre of Villamoura. Plenty of Golf courses.
Beautiful Hotel overlooking one of the best Golf Courses in Villamoura. Excellent value for money and certainly meets its five star rating. The staff were all helpful and attentive. Superb choice of food with options to upgrade if you wanted to. Make sure you take the complimentary shuttle bus to the Marina, not a 15 minute walk as I was advised but an hour and fifteen minutes !!!!! The Wi-Fi is a little hit and miss in Reception but eventually you get it. Will certainly use this Hotel again. Everywhere is clean and well maintained.
Comment from Hotel Management
02-Nov-2014 by Mario, Hotel Management
Dear Anne, Thank you for your wonderful feedback regarding your recent stay at Tivoli Victoria. We are very glad to know that you enjoyed such pleasant experience with us and that from the facilities to the friendly Team nothing fell short on your expectations. It makes us really happy to receive such a fantastic review from one of our Guests and we really look forward to welcoming you back. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller

Heel fijn hotel, 5 sterren waard!

Posted 26-Oct-2014
Heerlijk hotel, prachtig gelegen tussen de golfbanen en vlakbij centrum Vilamoura. Niet op loopafstand, maar hotel heeft gratis shuttle naar Tivoli Marina, ongeveer 6 minuten rijden en de golfbanen in de buurt. Wij hebben via internet een auto gehuurd op het vliegveld van Faro direct naast de terminal, praktisch en makkelijk parkeren in de gratis parkeergarage bij het hotel. Wifi is gratis als je lid wordt van de Tivoli-club. Spa heerlijk evenals het Emo-restaurant. Enige minpuntje vonden wij de wat gehorige kamer, dat kwam doordat de bovenburen met meubulair aan het schuiven waren. Wij gaan zeker terug naar dit hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom A.S

Beautiful hotel 30 mins from Faro

Posted 23-Oct-2014
Travelled with my partner & toddler. Was an excellent 5 day get away. The hotel was exactly like the pictures shown. Staff were polite,friendly and willing to help at any opportunity. The hotel was truely luxurious. We enjoyed the breakfast buffet and found this fresh, with plently of variety and tasty. We ate at the resturant a few times and found the food delicious and value for money. This hotel is one i will definately visit again especially as it is child friendly (we were provided with a ground floor double room which had a well presented large cot perfect for my little boy he couldnt wait to get in and slept very well). Everything exceed expectations!
Comment from Hotel Management
26-Oct-2014 by Mario, Hotel Management
Dear Anita, We are extremely pleased to read that you and your family fully enjoyed your stay at Tivoli Victoria and found the Hotel to be excellent. Thank you for your comments regarding our Team friendly and genuine approach, they are very committed to provide all our Guests with memorable experiences and we are glad to know that we have suceed in meet your best expectations. We thank you once again for this wonderful feedback and very much look forward to your next visit to Tivoli Victoria. Mário Custódio - Tivoli Victoria General Manager.