Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from C

Amazing holiday!

Posted 20-Jul-2014
Me and my boyfriend just come back after spending 10nights here , such a lovely hotel staff were fantasic food was lovely l! Can't say a bad word about it would deffo be going back :)
5 out of 5
Recommended
for Couples
by A verified traveller from south wales

lovely class hotel, seating not my style to long,

Posted 18-Jul-2014
Pros: most things
Cons: seating
Location: nice place
I felt at home not crowded anywhere food, first class,, a little entertainment would have been nice, yet the football was on so perhaps, bad judgement time wise. i will be back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quiet and relaxing

Posted 17-Jul-2014
Hotel is superb, rooms are a good size and serviced to a high standard. The bus to Villamoura is a handy option but would be useful to have more frequent service in the evenings. Food in hotel is excellent and good value for money, alcoholic drinks (mainly spirits) are overpriced. Pools are fantastic and plenty of very comfortable sunbeds. Minor criticisms would be no complimentary tea/coffee facilities and no complimentary water in rooms. The wifi service was dreadful (frequent drop out and difficulty picking up network) and not what I would expect from a 5 star hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from newark

Luxury hotel

Posted 16-Jul-2014
Pros: The setting, the relaxing atmosphere
Cons: Hospitality trays free soft drink mini bar some evening entertainment would be good
Location: Location for us was great free shuttle bus provided access to the harbour if required
Hotel was simply beautiful although a little expensive and no normal hospitality tray which would have been fabulous. At the room rates you would think a soft drink mini bar would be free of charge as many hotels of the same quality. Ruth our waitress was amazing much care given to us at breakfast and at the pool hope she retains her position with the hotel as she is a gem. Sorry to say some of your mild staff need to learn from Ruth as a smile and greeting would make a difference. I had been ill as this short break was what the doctor ordered. You really need to update your spa offers as I went to book using the information in the room and was told the treatments could only be carried out at the harbour.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dublin Ireland

Great Hotel, highly recommend it

Posted 16-Jul-2014
Pros: Breakfast had everything you could ask for, including complimentary champagne and freshly squeezed orange juice.
Location: Great location, nice and quiet in the day but very close to the marina. Ideal for sun &pool, relaxation, golf holiday or even a combination.
It was a lovely hotel, with great staff, very helpful. Rooms were amazing and the pools were fantastic. There's great golf course which can be viewed from the pool area and the hotel is linked with 4 other courses in the area and has a dedicated golf desk. The staff were happy to help with any request and provide free coach transfer to the marina (10 mins trip). The pool area is beautiful and there's a second adult only pool area if you prefer a quieter holiday. We will definitely be going back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect Stay 5 star

Posted 16-Jul-2014
Pros: everything
Cons: none
Location: Easy ride to Vilamoura, plenty of places to eat and drink , excellent
From the moment we arrived , we were greeted by Daniel, and made very welcome. All of the staff were very polite and looked after us. nothing was to much trouble. rooms were lovely , and very clean throughout. Food excellent and very good service. Pool staff very good , again Luis and David and many more looked after us very well , and all facilities are very good and clean. Peaceful and perfect Big Thank you to all .
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Lovely Hotel in Great Location!

Posted 11-Jul-2014
Great Hotel in a beautiful setting. Delightful daybeds for sunbathing. Bus service from hotel to marina was very good & efficient. Not quite 5 star with the service as English speakers were limited. However the reception team & breakfast team were excellent. The weather was glorious & only regret was we could not stay longer! Would Recommend & would definitely go back!
Comment from Hotel Management
20-Jul-2014 by Mario, Hotel Management
Dear Tracy, We were delighted to know that your recent stay with us went perfectly and your kind words about our staff, services and facilities are much appreciated. It's great to notice that we were able to provide you with such a relaxing break and that you have enjoyed our amazing location in a peaceful and luxurious area of Vilamoura with stunning views. Thank you on behalf of our Reception and Breakfast Team Members for your appreciation and we all look forward for your next visit. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Other
by A verified traveller from Mossley

Relaxing hotel great for a golf break.

Posted 10-Jul-2014
Pros: Great rooms and luxurious surroundings.
Cons: Wi fi access could be better.
Location: Great golf courses with a superb courtesy bus system. Just remember to leave in plenty of time as they can get busy. And the marina of course.
Just had a great week here. The staff can't do enough for you. Very attentive and friendly. Some people may say it is too far out from the marina but we had no problems with that. There is a courtesy bus and there is always someone willing to share a taxi. Breakfast is plentiful and varied and the pool area has loads of beds. You can also enjoy the quiet zone around the corner but don't tell anyone!
Comment from Hotel Management
14-Jul-2014 by Mario, Hotel Management
Dear Alan, Thank you so much for taking time to share your feedback about this recent week at Tivoli Victoria. It is very rewarding to read your comments about our property. We’re glad to know you enjoyed staying with us. Thank you very much for your kind words on our associates, breakfast and facilities. We look forward to welcome you back in the near future. Mário Custódio – Tivoli Victoria General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller from H

Lovely hotel

Posted 07-Jul-2014
Lovely hotel and room was perfect, was put right at the end of the hotel though,you have to pay for the coffee pots but we did not know this till end of trip and had no hair dryer or iron.
Comment from Hotel Management
13-Jul-2014 by Mario, Hotel Management
Dear Guest, Thank you for your feedback on Expedia. I am delighted that you enjoyed your experience at Tivoli Victoria and the overall facilities of the Hotel, in particular the modern comfort and luxury of our rooms.The rooms are usually equipped with the necessary equipment for a comfortable stay, I regret that in your room those two items weren´t available. We really hope to have the opportunity and pleasure of welcoming you back soon. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Brilliant

Posted 06-Jul-2014
This hotel is not just amazing the staff work tirelessly to ensure everyone is happy & their needs are met - Great Service & the views are amazing
Comment from Hotel Management
14-Jul-2014 by Mario, Hotel Management
Dear Guest, It is really great to know that you loved staying at Tivoli Victoria and enjoyed our amazing views from the golf courses and in particularly our Team Members friendly and genuine approach. Please be assured that I have shared your feedback with the entire Team who are truly grateful and looking forward for your next visit in a near future. Mário Custódio - Tivoli Victoria General Manager.