Ratings based on 277 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travellerfrom UK

Excellent apartments, highly recommended

Posted 16-Nov-2014
One of the nicest places, we have stayed, luxurious and spacious. Loved it, thanks for the experience.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom hampshire

Lovely hotel

Posted 03-Nov-2014
Beautiful hotel. Bet friendly and helpful staff. Views of golf course were amazing. Drinks and food a little expensive in hotel and if you want spa treatments make sure you book well in advance!
Comment from Hotel Management
09-Nov-2014 by Mario, Hotel Management
Dear Guest, Thank you so much for making the time to write a review of your recent stay at Tivoli Victoria We are truly pleased to hear that you have enjoyed a relaxing experience and particularly enjoyed the services delivered by our Team throughout the Hotel as well as the amazing views. We hope that you return in a near future. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom uk

Real 5 star quality apartment

Posted 02-Nov-2014
Pros: Quality apartment and top quality staff.
Location: The Marina at Vilamoura is a nice place. We would recommend seeking out the streets and squares behind the marina for local well priced restaurants.
Great quality apartment and facilities at the Residences. The staff in both the residences and the hotel were top quality. They made a real difference. My wife and daughter stayed fir a 7 night stay. The private bus service between your accommodation and the Marina was very convenient. We would highly recommend the Residences.
Comment from Hotel Management
08-Nov-2014 by Mario, Hotel Management
Dear Mike, I´am very pleased to know that you and your family enjoyed a wonderful week at The Residences and that you were impressed with the facilities. It makes me very proud to know that our Team made the difference in your stay contributing for such memorable moments. Thank you for your feedback and recommendation. We are looking forward for your next visit. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Orpington, Kent

Excellent Hotel overlooking the Golf Course

Posted 26-Oct-2014
Pros: The Staff, the cleanliness and the location. Very quiet and peaceful.
Cons: The Wi-Fi access. Not everyone wants or can afford the 15 euros a day to have Internet use in their room. A bit hit and miss in Reception.
Location: Approximately 5 miles by road from the Marina and centre of Villamoura. Plenty of Golf courses.
Beautiful Hotel overlooking one of the best Golf Courses in Villamoura. Excellent value for money and certainly meets its five star rating. The staff were all helpful and attentive. Superb choice of food with options to upgrade if you wanted to. Make sure you take the complimentary shuttle bus to the Marina, not a 15 minute walk as I was advised but an hour and fifteen minutes !!!!! The Wi-Fi is a little hit and miss in Reception but eventually you get it. Will certainly use this Hotel again. Everywhere is clean and well maintained.
Comment from Hotel Management
02-Nov-2014 by Mario, Hotel Management
Dear Anne, Thank you for your wonderful feedback regarding your recent stay at Tivoli Victoria. We are very glad to know that you enjoyed such pleasant experience with us and that from the facilities to the friendly Team nothing fell short on your expectations. It makes us really happy to receive such a fantastic review from one of our Guests and we really look forward to welcoming you back. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom A.S

Beautiful hotel 30 mins from Faro

Posted 23-Oct-2014
Travelled with my partner & toddler. Was an excellent 5 day get away. The hotel was exactly like the pictures shown. Staff were polite,friendly and willing to help at any opportunity. The hotel was truely luxurious. We enjoyed the breakfast buffet and found this fresh, with plently of variety and tasty. We ate at the resturant a few times and found the food delicious and value for money. This hotel is one i will definately visit again especially as it is child friendly (we were provided with a ground floor double room which had a well presented large cot perfect for my little boy he couldnt wait to get in and slept very well). Everything exceed expectations!
Comment from Hotel Management
26-Oct-2014 by Mario, Hotel Management
Dear Anita, We are extremely pleased to read that you and your family fully enjoyed your stay at Tivoli Victoria and found the Hotel to be excellent. Thank you for your comments regarding our Team friendly and genuine approach, they are very committed to provide all our Guests with memorable experiences and we are glad to know that we have suceed in meet your best expectations. We thank you once again for this wonderful feedback and very much look forward to your next visit to Tivoli Victoria. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom h

Amazing enjoyed it a lot staff were really kind

Posted 20-Oct-2014
Loved every minute amazing place kind and helpful staff hotel was lovely
Comment from Hotel Management
25-Oct-2014 by Mario, Hotel Management
Dear Guest, We are delighted to read that you have recently enjoyed a magnificent experience at Tivoli Victoria and that you absolutely loved every minute of yor stay with particular emphasis to the service provided by our Team. Thank you for this outstanding feedback, comments like yours are extremely gratifying and make our efforts to provide all our guests with flawless experiences worthwhile. Mário Custódio - Tivoli Victoria General Manager.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Lovely hotel and setting

Posted 16-Oct-2014
Pros: The facilities, setting, spa, bars, restaurants, apartment, TV's, DVD player
Cons: Availability of wifi
Location: There is a free shuttle service between the Hotel/Residences and the Marina. Lots of golf facilities available.
We arrived at the Residence (as a couple) and were pleasantly surprised to find that our accommodation comprised of a 3 bedroom, 3 bathroom luxury apartment with living room and a high spec kitchen. The Residence affiliation to the Hotel was an added benefit due to the facilities available such as the spa, pool and restaurants. We ate in the buffet restaurant for one evening meal and one breakfast - the food quality wasn't fantastic and considered pricey for what we got. The catering at the Residences comprised mainly of junk food but was nice and reasonably priced. The spa area was very tastefully decorated and relaxing and overlooked a picturesque golf course. I had a spa treatment which will very nice again was quite expensive. The only downside to the Residences was the lack of wifi outside of the reception area and the fact that when it was accessed a new code had to be put in daily.
Comment from Hotel Management
25-Oct-2014 by Mario, Hotel Management
Dear Guest, It makes us very happy to read that your stay at The Residences went perfectly and that you were impressed with the high quality of our fully equipped apartments and that the fact that our Guests can use the facilities from the Hotel added value to your stay. We can tell that you enjoyed relaxation moments in our luxurious spa which has breathtaking views over the Golf courses. We thank you for your honest feedback regarding the quality of the food and internet service that that will certainly help us to improve our services. I hope that you return to visit us again in the future. Mário Custódio - Tivoli Victoria & The Residences General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller

Room was booked for 3 adults... One bed was a fold

Posted 13-Oct-2014
Lovely hotel but dining menu limited as only emo was open.. Which was lovely for Saturday night. Breakfast was not impressive for such a nice hotel. Overall had a great time.. Vera who works at the spa was extremely helpful and made the whole experience very enjoyable
Comment from Hotel Management
19-Oct-2014 by Mario, Hotel Management
Dear Guest, We are extremely pleased to read that you found the hotel to be lovely, with particular emphasis to the luxurious Spa and our friendly Spa receptionist, Vera, who is very grateful for your words of appreciation. Thank you for your opinion regarding the dining options and breakfast, our Guests feedback are of extreme importance to us, and would like to assure you that they all deserve our best attention and consideration. We all hope to have the pleasure of welcoming you back in a near future. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Guildford, UK

Amazing hotel, lovely views.

Posted 13-Oct-2014
Pros: The bed and the breakfast!
Location: It is slightly remote with nothing to do near by but, the beautiful surrounding scenery and the hotel facilities make up for it.
We had a lovely experience. The staff were very friendly, professional and helpful! Great hotel, we highly recommend it. Being Portuguese we felt at home, at Home!
Comment from Hotel Management
19-Oct-2014 by Mario, Hotel Management
Dear Teresa, We are very grateful for your wonderful feedback regarding your stay at Tivoli Victoria. It is really nice to know that overall you truly enjoyed your experience with us and that due to the friendly approach of our passionate Team we succeed in making you feel at home. Once again thank you for your review and recommendation, we hope that you return in a near future. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Magnificient once again!

Posted 10-Oct-2014
Pros: Everything.
Cons: The shuttle bus service needs improvement, more throughout the day, and someone actually making sure it's first come first served!
Location: Plenty for golf enthusiasts....
This hotel never fails to disappoint. This is our third visit here, and it is consistently good. The staff are all very friendly and helpful, espeically Anna and Edgar in the bar (Edgar who makes the best mojito's).. rooms are spotless, clean and tidy and the breakfast has an amazing choice. There is a shuttle bus laid on at certain times throughout the day into Vilamoura, it is useful, but can often get busy, so it's good to get there at least 20 mins early for it... or just grab a taxi which is usually around 10 euro's... or the hotels own taxi service transport is 12 euro's...looking forward to next year already.
Comment from Hotel Management
19-Oct-2014 by Mario, Hotel Management
Dear Jules, Thank you so much for your great review of Tivoli Victoria in Expedia. We are delighted to hear that your third visit to our Hotel was as enjoyable and fantastic as your first two, and that you felt so welcomed by our friendly Team, in particular Ana and Edgar, who deserved your special mention in this instance for their attentiveness and friendliness, not forgetting Edgar famous mojito´s. Thank you for your wonderful review and we really look forward to welcoming you back next year. Mário Custódio - Tivoli Victoria General Manager.