Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely luxury

Posted 20-Sep-2014
Fantastic hotel with great facilities and brilliant staff. The only fault we can find is that we had to rely on the shuttle bus to/fro the Marina to go out in the evening, otherwise approx 20 euro taxi round trip.
5 out of 5
Recommended
for Everyone
by A verified traveller from northern ireland

Fabulous hotel, great for families.

Posted 18-Sep-2014
Loved this hotel, was definitely five star. Room was stunning and food excellent. Was a little out of the marina but complimentary shuttle made it easy to go in and out. Had a young baby with me and staff were very helpfull and friendly. Was a bit pricy for food and drinks but very high standard of quality. Would definitely return.
2 out of 5
by A verified traveller

miles from anything

Posted 18-Sep-2014
Pros: cleanliness
Cons: restaurant staff just didn't want to be there
Location: nothing, had to get taxi into marina every day
Sadly this hotel was too far from anything else, lovely golf course and lovely hotel but had to get a taxi into Marina everyday and back again (24 euros a day). There was shuttle bus but didn't run frequently enough and most times at night was full. Wouldn't have been so bad the restaurant food was not great and the waiting staff just didn't want to be there at all, taking ages to get your order and not friendly (unlike the reception and porter staff who where great)
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Stunning hotel

Posted 17-Sep-2014
Pros: cleanliness and friendliness of staff was excellent
Cons: some services didn't match up to other 5 star hotels.
Location: fab location for golfers, but car or taxi needed to access Marina. Shuttle bus has limited capacity and long queues
Stunning surroundings and fabulous views. clean rooms, well equipped., although coffee not free ! staff friendly and cocktails in the pool bar are fabulous.
5 out of 5
Recommended
for Couples
by A verified traveller from Bristol

Beautifully presented hotel

Posted 17-Sep-2014
Pros: everything.
Cons: The spa area could do with a Jacuzzi and some of the fittings were slightly loose.
Location: Fairly remote with only gold courses around. a regular shuttle bus to the marina though.
The facilities were excellent, the pool area was excellent with a selection of comfy beds, single sun loungers and four poster beds all free of charge. Drinks and cocktails were tasty with friendly hotel staff. The views were stunning from the room, with a view of the pool. The room was spacious, excellent shower and sliding doors, sofa on the balcony as beautiful as it is you hardly spend time in the room in a hotel such as this.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel great staff, exceptional service

Posted 15-Sep-2014
Great stay - beautiful grounds and sunbathing facilities . Perfect for relaxing and golfers no doubt. Only complaint is spa treatment were very expensive and I couldn't have a pedicure even though it is listed on website and in room brochure - apparently they don't do them anymore. So that's aside I would say it wasn't far off perfect for out short stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Wonderful stay at Tivoli Victoria

Posted 13-Sep-2014
Beautiful hotel and facilities at Tivoli Victoria, we had a wonderful time and would love to have stayed longer. Staff were lovely, breakfast was great, room was beautiful...................................
Comment from Hotel Management
19-Sep-2014 by Mario, Hotel Management
Dear Guest, Thank you very much for sharing your feedback regarding your recent stay at Tivoli Victoria. It makes me very glad to know that you found the Hotel to be beautiful and that you had such a wonderful time with us. We really appreciate your kind words regarding our rooms, breakfast and Team Members who are really grateful for your comments. We are looking forward to welcome you again soon. Mário Custódio - Tivoli Victoria General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant surrounding, Lovely Hotel.

Posted 11-Sep-2014
Location: Marina - only a short bus ride from the hotel.
First time we have visited Villamoura and chose to stay at The Tivoli Victoria. The hotel was really amazing, clean and tidy, staff were very friendly, clean rooms. The hotel was situated outside of the main area but great for a peaceful and comfortable holiday, 2 pools, spa facilities, golf course, only downside was the gym which was a 1 weights machine and a couple of cardio machines. As a group we really enjoyed our stay and would definitely stay there again.
Comment from Hotel Management
19-Sep-2014 by Mario, Hotel Management
Dear Guest, I´m very glad to know that you have chosen Tivoli Victoria to spent your first holidays at Vilamoura and that you had such a wonderful experience with us. It makes me proud to read that from the clean and modern rooms to the attentive service provided by our Team nothing felt short on your expectations. I regret that the fitness lounge didn't meet your needs we are in fact planning a renovation of this space for next year so we can continue improving our services. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ascot, Berks

Brilliant hotel, great facilities

Posted 08-Sep-2014
Greatly appreciated the free shuttle between the hotel and the beach which you could catch throughout the day. The free 'champagne' at breakfast was a nice touch too! Comfortable room, friendly staff and a lively hotel. Would thoroughly recommend.
Comment from Hotel Management
19-Sep-2014 by Mario, Hotel Management
Dear Guest, Thank you for your review and recommendation regarding your recent stay at Tivoli Victoria. I´m satisfied to know that our comfortable rooms, breakfast and services met your best expectations. We hope that you give us the pleasure of another visit in a near future. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

August 2014

Posted 06-Sep-2014
We have previously stayed at the hotel & were delighted last time. Hotel is located only around a 10 minute drive from Vilamoura, which was perfect for us having the choice whether to stay at the hotel or go out. The restaurants at the hotel are excellent with different themes nightly. Staff are excellent. Another main reason to stay here is the Bayan Tree Spa... Amazing! Fabulous authentic treatments. In our opinion this Tivoli hotel is far superior to it's sister hotel in the marina.
Comment from Hotel Management
14-Sep-2014 by Mario, Hotel Management
Dear Maddy, We really appreciate your amazing feedback regarding your recent experience at Tivoli Victoria. I´m happy to hear that you had a wonderful stay with us and that enjoyed in particular our quiet location, Restaurants and luxurious Spa that offers a wide range of treatments as well as a indoor pool sauna and steam room. Thank you for your lovely comments regarding our Team services, we all look forward to welcome again. Mário Custódio - Tivoli Victoria General Manager.