Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from chester

Exceeded all expectations

Posted 26-Jul-2014
Pros: Everything
Cons: Management need to promote the facilities in the hotel more and encourage greater use by patrons. The pop bar /. Evo restaurant/ bartini great venues
Location: Few miles from villamoura - courtesy bus if needed Right adjacent to Victoria golf course -stunning vistas
5 out of 5
Recommended
for Everyone
by A verified traveller

Peaceful location

Posted 24-Jul-2014
We stayed at this hotel for a few days at at the end of our holiday in Portugal. The rooms were extremely comfortable and clean, the staff helpful and friendly and we left feeling relaxed and refreshed. We would definitely come back.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely place, but a little short on facilities

Posted 23-Jul-2014
Pros: It was extremely clean and new.
Cons: Extra services as set out above.
Location: A bit far from things - you need a car to do anything or need to take a taxi everwhere. The shuttle service fromt he hotel to the Mariner is infrequen
The rooms were fantastic - very clean, spacious and well equipped with furniture. However what was frustrating is that it was missing some essential supplies, which for a 5 star self contained accommodation you would expect to have. For example, tissues, clothes detergent and washing detergent are not supplied. Nor is there anything int he bar fridge. It is inconvenient to have to buy these for a short stay and really expected for the ratign and price. Also, The kids club closes for 2 hours int he middle of the day which is pretty inconvenient and I would have thought it should stay longer. Pools are also too far from the pool and there is no service for food or drinks aroudn the pool (in fact, you are not allowed to eat at the pool). All in all it was a lovely place, but these things are the difference between a 5-star and 4 or 3 star hotel in my mind.
5 out of 5
Recommended
for Everyone
by A verified traveller from england

Great hotel

Posted 22-Jul-2014
Had a great time here Room was lovely food was fantastic Staff very helpful Would go back in a heart beat
Comment from Hotel Management
27-Jul-2014 by Mario, Hotel Management
Dear Martin, Thank you for sharing your recent experience at Tivoli Victoria. It´s great to know that you enjoyed our rooms and the culinary experiences. Our Team Members are very pleased to hear that they made your stay so wonderful and that you would not hesitate to return. We are looking forward to welcome you back. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel, friendly staff & amazing break

Posted 21-Jul-2014
From the drive up to the hotel the tasteful decor is tasteful and immaculate. All staff went out of their way to be friendly and helpful. Enjoyed the quietness!
Comment from Hotel Management
27-Jul-2014 by Mario, Hotel Management
Dear Guest, I´m absolutely delighted to know that we have provided you with such a great and memorable stay at Tivoli Victoria and that you found your experience, from check-in to check-out, to be truly flawless and that you were impressed with our decoration and relaxing and peacefull surroundings. We always do our best to provide our guests with wonderful experiences and, to know that our Team made your stay special, gives us all a real sense of accomplishment. We are looking forward for your next visit. Mário custódio - Tivoli victoria Generl Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing hotel, best place we've ever stayed,

Posted 21-Jul-2014
Cons: the only thing i think could possible be improved is more choice on the snack menu and room service menu, but what we did have was good.
Rooms are excellent, very modern, breakfast in the morning was perfect and the staff can not do enough for you. will definitely be going back to stay soon. Excellent free shuttle service to the marina,
Comment from Hotel Management
27-Jul-2014 by Mario, Hotel Management
Dear Guest, I am extremely happy to read your review of Tivoli Victoria. We are really thrilled to know that you have thoroughly enjoyed your experience at our Hotel and found it to be one of the best places you ever stayed, it´a great honor to hear such great appreciation. We thank you for your kind words about our Team Members and services and we are already looking forward for your next visit. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Gorgeous hotel!

Posted 21-Jul-2014
This hotel is amazing! Staff were amazingly helpful and it was super clean. Breakfast had a whole variety of food and I loved sitting outside to eat!
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Luxurious clean hotel

Posted 21-Jul-2014
Hotel photos don't do the hotel justice. Super clean, luxurious, fantastic food and fantastic staff.
Comment from Hotel Management
27-Jul-2014 by Mario, Hotel Management
Dear Mirie, We are delighted to hear that you have enjoyed a superb experience at Tivoli Victoria and that we have indeed succeeded at combining luxury, warmth and hospitality. We are sure that you are going to give us the pleasure of welcome you again for another amazing stay Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller from C

Amazing holiday!

Posted 20-Jul-2014
Me and my boyfriend just come back after spending 10nights here , such a lovely hotel staff were fantasic food was lovely l! Can't say a bad word about it would deffo be going back :)
Comment from Hotel Management
27-Jul-2014 by Mario, Hotel Management
Dear Guest, thank you for sharing your recent experience at Tivoli Victoria. I´am very pleased to know that you enjoyed a wonderful stay, It is our aim to provide all our guests with flawless and memorable stays and it gives our team great joy to hear that you have found every single detail of your experience with us to be so perfect Once again we are truly grateful for your outstanding review and we look forward to have the pleasure of welcome you and your boyfriend again, in a near future. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Couples
by A verified traveller from south wales

lovely class hotel, seating not my style to long,

Posted 18-Jul-2014
Pros: most things
Cons: seating
Location: nice place
I felt at home not crowded anywhere food, first class,, a little entertainment would have been nice, yet the football was on so perhaps, bad judgement time wise. i will be back.
Comment from Hotel Management
22-Jul-2014 by Mario, Hotel Management
Dear Guest, It makes me very proud to read that you felt at home at Tivoli Victoria and that you are already considering to return. We now have more entertainment with live music four times a week and had also recently opened our POP Bar which is a Bar by the pool ideal to spend your Summer evenings in a relaxed environment. Thank you very much for your outstanding review and we are looking forward for your next visit. Mário Custódio - Tivoli Victoria General Manager.