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Reviews of Pine Cliffs Village

5 out of 5
Pine Cliffs Village
Praia da Falesia, Albufeira

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 163 reviews" "
Rating 8 - Good. 43 out of 163 reviews" "
Rating 6 - Okay. 20 out of 163 reviews" "
Rating 4 - Poor. 4 out of 163 reviews" "
Rating 2 - Terrible. 3 out of 163 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 3 nights in Aug 2022

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Natasha

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Superb
Stayed 9 nights in May 2022

10/10 Excellent

Kate

Stayed 6 nights in May 2022

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodation was very good. Our apartment was excellent and service, especially from Reception staff, was also excellent. There were a few problems in the surrounding estate e.g. walking areas were sometimes dangerous with pathways not always well looked after -raised or broken 'mosaic' tiles in parts that did cause an accident. Also some of the golf practice facilities were in poor condition -mats need to be replaced on driving range and and grass around used for iron shots them is almost non-existent with excess usage. Also rules of playing course seem not to be applied consistently e.g. we were told that we couldn't book as a two-ball but then saw couples going out in that format immediately afterwards. Some concession should be also made for guests to the resort as compared to what appears to be a large number of day visitors e.g. either by a discount or pre-allocated tee times. As one of the reasons for coming here was to use the golf facilities the above were a disappointment.
Stayed 7 nights in Feb 2022

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely stunning holiday destination. We will be returning again and again.
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful resort that truly is family friendly. Our 9 and 6 year olds enjoyed the kids and junior club activities. The resort was clearly busy but never felt full. The fact that there was onsite Covid testing was greatly appreciated. Recommended!
Stayed 8 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great resort style property. Very busy due to green list and half term.
Stayed 5 nights in May 2021

10/10 Excellent

jan, Luxemburg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place breathtaking views and serviceminded staff. Cosy 9-hole par 36 golfcourse perfect to get in shape. Had to leave earlier due to covid but Expedia refused to refund they didn’t even answer. So never more Expedia for me.
Stayed 26 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was great, lots of facilities, staff very friendly
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location beautiful scenery, well laid resort with lots of restaurants and amenities
Stayed 6 nights in Dec 2019

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort, great SPA, great weather. A great escape in Algarve.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 11 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The apartment has everything you need and is large and very clean
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. Lots of amenities and pools and restaurant options
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, incredible views of the beach, and located a very central location in the Algarve. Brunch was great, too!! You don’t even have to leave the resort because everything is right at your fingertips. 5 stars!!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member are excellent at their jobs.
Stayed 9 nights in Sep 2019

6/10 Okay

Antonio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We like the location. What we don't like: Both bathrooms in our townhouse lacked an outlet for a curling iron, how can that be in 2019. We don't like the fact that the property walkways and lawns are not kept up as they should be for a 5 star property. The rugs in the townhouse need to be replaced or cleaned.
Stayed 7 nights in Sep 2019

8/10 Good

SONIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place - but don’t tell too many people
Pine cliffs is an excellent hotel. The accommodation is of a very high standard offering great facilities for all the family
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Fantastic setting, beautiful resort, great beach. Townhouse was spacious and adequate, I would describe it as well worn, cracked tiles in bathroom, kitchen units no longer closing correctly etc., was hoping for better. As other reviews have said, the food options on the resort are very expensive.
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Property was not owned by the hotel, very disappointing, had to pay extra to make be to hotel
Stayed 2 nights in Aug 2019

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort, disappointing food and entertainment
Pine Cliffs is a wonderful resort with plenty of amenities for all ages. Numerous pools, private beach, two gyms and a host of bars and restaurants. That’s on the plus side. Unfortunately the food in all the restaurants varies from poor to average and is very highly priced. There is little by way of night time live entertainment and what we saw it was of poor quality. In summary, a five star resort of five star quality but unfortunately being run as a four star establishment.
Stayed 24 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Fantastic stay the staff, the facilities and the choices available on site are 5 star...
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Property conditions & facilities
All outdoor pools too cold to use. Indoor pool good. Games room a bit tired needs some new kit. Ground of hotel besutiful. Some accommodation dated other brand new. Great beach access via glass lift and boardwalk. Towel system great. Restaurants expensive.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We spent first 5 nights in a very tatty run down townhouse. We had problems with 2/3 toilets breaking and bed being very uncomfortable. The kitchen units were in a bad way. The placd was very old fashioned. The resort is t star buf accommodation 3 star. We moved to a new garden room apartment for the next phase. Restaurants are very pricey as is sport options. Could be more child friendly. Games room poor requires work.
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Was great. We visited 12 years ago and had got bigger and better. Unfortunately the beach restaurant was being renovated.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 21 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The setting is stunning and townhouse really spacious. Most staff were great but one was pretty unhelpful, borderline rude. When we checked in we were told that we could get breakfast at the clubhouse the next morning. When we got there it turned out that there was a private breakfast for a competition that was going on. So we walked all the way back (not great since my daughter was recovering from knee surgery) and asked reception about our options - given we had now missed the standard breakfast buffet. Totally unhelpful and unsympathetic response. No apology. Aircon / heating units were broken in two rooms and rain came in under doors. Despite this we did on the whole have a lovely time and enjoy the beautiful beach. Restaurants outside the hotel were great and much cheaper than resort restaurants too.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive, very well maintained complex with all the facilities you need for a relaxing holiday. Not much within walking distance outside the complex apart from one good pub and a couple of restaurants. Accommodation is high end luxury and price of food and beverage on site reflected in this.
Stayed 7 nights in Feb 2019

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

8/10 Good

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little paradise in Portugal
This is one of the best hotels in the region , very child friendly , and lots of ground for children to run . We stayed in a 2 bed town house which had everything we needed as a family , it was fully furnished , we went of peak season so the resort was quiet , how ever it is what we wanted . Staff were friendly and helpful , few local shops on the main rd and a supermarket which came in handy . I would definitely recommend this and can’t wait to get back .
Stayed 5 nights in Feb 2019

10/10 Excellent

MichaelScruton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 20th visit during past 8 years. I think those numbers say it all.
Stayed 14 nights in Dec 2018

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful resort
This place was amazing! It offered any and everything you could possibly want in a resort. We loved our townhouse and the easy walk down to the beach. Because it was winter, we did use the outdoor pools, but the indoor one was fantastic! The staff was very helpful all the time. We had a great dinner in the cafe and a delicious lunch at the restaurant Zest - all so easy to walk to. The beach was beautiful! We only had a one-night stay, but would have been happy to stay longer!
Stayed 1 night in Jan 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous holiday
Great family stay. Excellent resort, superb facilities, great staff.
Stayed 7 nights in Oct 2018

8/10 Good

Luxury, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Golf suite was nicely furnished and positioned. Could try harder on kids entertainment but overall very good.
Stayed 9 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, ideal with children
We visited with a four year old and a 6 month old baby. It was ideal, very child friendly, lovely pools and helpful staff. The beach was a bit of a walk through the hotel grounds, but there is a train shuttle which our son loved! Overall very happy and would visit again. Only small negatives, the cleaning staff for the apartment (we had a two bed golf suite which was perfect in size, location and decor) varied in effort! Some days it was cleaned spotlessly and others it seemed it had just had a quick clean. The restaurants on site are not the cheapest but good quality. There are a few restaurants within walking distance outside the resort which are cheaper. Overall would highly recommend for a family with young children
Stayed 7 nights in Sep 2018

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a two bedroom apartment for my girlfriend and elderly aunt. To my surprise the grounds were quite spread apart and quite car oriented. There were no golf carts provided and the hotel shuttle service, while excellent when available, was at times hard to book. On numerous occasion the reception desk was not reachable or able to pick up the phone, which isn't something I expect from a five star rated hotel. Finally, the resort falls short in terms of value for money, especially when compared with five star all inclusive experiences in other continents, which perhaps can be put down to economic differences.
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Wasn’t value for money. Service too slow There were no little extras that make a difference.
Stayed 12 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning beach, fab hotel and facilities very helpful staff. Great for families
Stayed 7 nights in Jun 2018

10/10 Excellent

claire , edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9th stay and as good as always
Had initially a concern that there was a mistake with the apartment we were given but it was sorted out for us and dealt with pretty quickly . Enjoyed the stay - very relaxing lovely staff and would recommend pine cliffs to anyone that hasn’t been .
Stayed 4 nights in Apr 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing - cold townhouse with awful view
A disappointing stay at the Pine Cliffs. Townhouse was dark, dank and cold. They interior was dated and uncomfortable- certainly not five star. It was absolutely freezing inside and even with the heaters on it was difficult to feel warm. The townhouse overlooked a building site for the next development and the building work started at 7am till 8pm; so nit very peaceful either. Facilities and location next to beach are great, but stay away from the townhouses.
Stayed 1 night in Feb 2018

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel and staff wish we could of stayed a few more days!
Stayed 2 nights in Jan 2018

10/10 Excellent

kairen, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
Loved every minute of our stay here! Beautiful apartment and lovely resort.
Stayed 9 nights in Oct 2017

10/10 Excellent

Family, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort
This was our fourth stay at Pinecliffs and it never disappoints - beautifully relaxing offering courses for kids and relaxation for adults. However, whilst we stayed in the Golf DeLuxe Suite and the houses close to the main part in the oast which were all nicely furnished and 5*, we this time booked a standard suite via Expedia which was close to the entrance with an old fashioned air-conditioning system, an outdoor space we could not use due to the noise of the air con system and the oldest washing machine in the world. Make sure you book the proper 5* accommodation, otherwise you may be disappointed. The rest of the resort remains beautiful we did not manage to have one family dinner below €200 - with the current exchange rate this made the resort more expensive for us than eating out in London. The Japanese and PiriPiri restaurants are top - the others good but not outstanding. Reasonably kids menus are available in all restaurants.
Stayed 6 nights in Aug 2017

6/10 Okay

anonymous

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
We've been to Pine Cliffs every year since 2013 and it's been really good but this year the villa was dirty in places (someone's hair on the dryer and hair bobbles in the corner of the bedroom). We also struggled to get a sun lounger when it was obvious with some people that they "reserved" the sun loungers with their towels having gone away for over an hour. We asked the towel man about this and all he said was "sorry no room". For a five star hotel we would've thought we would get better service. As mentioned we have been visiting every year and this year we have noticed the standards have dropped a little making it feel less five star.
Stayed 7 nights in May 2017

10/10 Excellent

Three young boy, South East UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday lovely resort
On our first visit to the Pine Cliffes resort we were all pleasantly surprised how spacious, relaxed and family friendly it was. Good facilities for our 11, 7 & 7 year old boys. Food was great and our townhouse accommodation was good. As we were thgood at the end of May the pools and seas were okay temperature wise and we had great weather generally. We will visit again!
Stayed 5 nights in May 2017