Beach nearby, white sand, fishing

Reviews of Hotel Santa Eulália Praia

3 out of 5
Hotel Santa Eulália Praia
Santa Eulalia No. 215, Albufeira

Reviews

8.0

Very good

Rating 10 - Excellent. 91 out of 254 reviews" "
Rating 8 - Good. 96 out of 254 reviews" "
Rating 6 - Okay. 38 out of 254 reviews" "
Rating 4 - Poor. 16 out of 254 reviews" "
Rating 2 - Terrible. 13 out of 254 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2023
Response from Urban Hotel Santa Eulália on 2 Oct 2023
Buenos dias,Gracias por su comentario y esperamos que haya disfrutado de su estancia. Esperamos poder darle la bienvenida de nuevo.Un cordial saludo,Recepción

8/10 Good

bernard

Stayed 2 nights in Sep 2023
Response from Urban Hotel Santa Eulália on 2 Oct 2023
Bom dia,Agradecemos o seu feedback e esperamos que tenha gostado da sua estadia. Esperamos voltar a receber a sua visita.Melhores cumprimentos,Receção

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtigt godt valg
Meget venligt og hjælpsom personale, god morgenmad og gode senge. Meget rent hotel. Koster ca kr. 50 at køre til Albufeira, men husk at det er meget billigere at spise lokalt.
Stayed 3 nights in Sep 2023
Response from Urban Hotel Santa Eulália on 19 Sept 2023
God eftermiddag,Tak for din feedback, og vi håber at kunne byde dig velkommen igen i fremtiden.Med venlig hilsen,Receptionen

8/10 Good

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, location and value for money
Good value for money. Although the room was small, it was good enough for a short stay. the pros are the location/views, pool and solarium on the top floor. Great if you want a laid back hotel, rather than a busy large resort style of hotel. Service was friendly.
Stayed 1 night in Jul 2023
Response from Urban Hotel Santa Eulália on 31 Jul 2023
Good afternoon,Thank you for your feedback and we hope you had a great stay.We hope we can have your visit again.Best regards,

8/10 Good

William

Stayed 4 nights in Jul 2023
Response from Urban Hotel Santa Eulália on 12 Jul 2023
Good afternoon,Thank you for your review and we hope you enjoyed your experience at our hotel.For more information, please do not hesitate to contact us.Best regards,Reception

2/10 Terrible

Aaron

Travelled with partner
Disliked: Staff & service
Upon checking out of the hotel, there was no member of staff present at reception, so I left the key on the reception desk and headed outside to wait for my taxi (4am). Soon after, an angry male receptionist charged out of the hotel towards me with a card machine demanding that I pay for items used in the mini fridge. I explained to him that nobody was present at reception, I have a taxi to get to the airport, and they have my card details when I paid to debit the mini fridge items - it is not my responsibility to ensure the reception is staffed. He demanded that I gollow him into the bedroom I stayed in to calculate the cost of the items used (what type of check out is this?). After angry and threatening behaviour from the male staff member (e.g., tellong me I need to be careful), I would suggest to all people considering this hotel to look elsewhere. Disgusting customer service (almost as bad as the noisy main road outside the hotel and the non sound-proof doors, meaning you cannot sleep at night time). Disgusting, do not ruin your holiday by staying here. Advice: 1. Ensure reception is staffed for people to check out. People have taxis to attend to so we cannot wait for you to decide to do your job. 2. Before demanding money for mini fridge items (which was your idea of a check out), perhaps ask us how our stay was, etc. British tourists avoid this place.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok to stay.
It very dated on the outside but clean and modern inside. The staff were friendly and room service was excellent.
Stayed 16 nights in Mar 2023

4/10 Poor

ROBERT

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor, poor and poor again.
I was on my own, if my wife was with me, we would have gone somewhere else. A delayed flight, car hire problems made for a late check-in. The night porter stunk of beer, room in a decrepit state. Headboard looked like somebody had taken a hammer to it. To top it all, no remote for the TV. When I reported it to reception the next morning the young lady came in and searched the room, like the CIA would. I am in my early 70s, a foreign remote is all I need to complete my bucket list. Very poor standards, for a not cheap price.
Stayed 2 nights in Sep 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2022

8/10 Good

Fiorella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 1 night in Jun 2022

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect short break
I have enjoyed my stay. The hotel is perfect for my needs and just a ten minute walk from amenities
Stayed 2 nights in May 2022

6/10 Okay

Tony

Liked: Cleanliness
Disliked: Staff & service
Property ok, staff rude and seemed confused into believing they’re employed to enforce covid rules and generally be rude about them. Passport control at the airport didn’t scrutinise our vaccination documents as much as the hotel staff…. Good luck with tourists accepting that and coming back, simply no need.
Stayed 1 night in Feb 2022

10/10 Excellent

Humberto

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the Hotel Santa Eulalia Praia, we really love this place for the relaxed atmosphere, accommodating staff and all round good feel to the place. It is convenient for everything, the beach, the strip are literally just minutes away but it's quiet enough to think you were miles away. Most importantly the rooms are spotlessly clean which of course in these COVID times is very important and the air-conditioning is super cold! The pool is lovely, never crowded, being a small boutique hotel you never feel crowded out and that is great. Sure there are a couple of small areas round the pool that need a bit of maintenance but then isn't there always? this is 3 star not the Ritz! A special thanks must go to Eduardo who was absolutely brilliant when I lost my wallet, he couldn't help enough a really top guy. Real service from really nice staff, what can I say, give it a go because you won't be disappointed.
Stayed 7 nights in Aug 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great staff. Very happy..
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great space, close to the beach and very affordable
Stayed 1 night in Oct 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious breakfast.
Great breakfast and fast Wi-Fi. The rooms are pleasant and the breakfast was great!
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and lovely room with comfy bed, great bathroom and some lovely extras eg bath robes sewing kit and mini bar
Stayed 7 nights in Oct 2019
Response from João Oliveira on 25 Oct 2019
Thank you for your preference. Your opinion is very important to us!

10/10 Excellent

padraig

Stayed 3 nights in Oct 2019

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from João Oliveira on 7 Oct 2019
Thank you for your preference. Your opinion is very important to us!

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019
Response from João Oliveira on 5 Sept 2019
Obrigado pela sua preferência. A sua opinião é muito importante para nós!

8/10 Good

Tanya

Liked: Staff & service, room comfort
Disliked: Cleanliness
Decent little stay
Great location, away from the strip but a little walk to some beautiful beaches and restaurants. Room was a little disappointing with only a door for natural light. Right near the main road so pool isn’t that relaxing but gets all the afternoon sun so perfect for a post beach dip. The bathrooms are done nicely but the see through doors let it all down! No privacy at all! The cleanliness of the bedding and towels wasn’t great! Bed wasn’t made properly and was full of sand by day two, we pulled off the sheets to remake the bed to find quite a few disgusting stains! Towels changed regularly but no face towels after day one and all towels were a bit old and looked as through one good bath towel had been ripped to make a few! In saying all that if your after a cheap getaway and don’t want the bright lights of the strip - it’s a perfect little spot but just expect what you pay for :-)
Stayed 3 nights in Aug 2019
Response from João Oliveira on 2 Sept 2019
Thank you for your preference. Your opinion is very important to us!

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the beach
We enjoyed our visit to this hotel. The location is very good, near the beach and within easy reach from Albufeira (although the nearby road does bring in noise). The room was adequate (the air conditioning, a welcome respite from the August heat), clean, and with a comfortable bed. Our room faced the road, but we could see nicer ones looking onto the garden. The pool uses salt water, which is good, but maintenance could be a little better. Breakfast was average. The staff was very courteous.
Stayed 3 nights in Aug 2019
Response from Patrícia Correia on 25 Aug 2019
Dear Guest, Thank you for your preference. Your opinion is very important to us! Kind regards

8/10 Good

Faiza

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location
Fairly close to a good, and not too crowded beach. I was impressed by the cleanliness at this hotel.
Stayed 4 nights in Aug 2019
Response from Patrícia Correia on 25 Aug 2019
Thank you for being with us. We kindly appreciate your feedback. See you! Best regards

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tiny, very much a budget hotel
Tiny room, could only just open the door. Tiny bathroom, no leg room when on toilet, they are under the bathroom sink. Tiny bed, but very comfortable mattress, which was a plus. No where to put cases. Had to put them on the bed to open them then shut them up & stand them upright. Breakfast was good & parking was a plus, which seems to be a problem in many hotels.
Stayed 3 nights in Aug 2019
Response from João Oliveira on 13 Aug 2019
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the cleanliness and friendliness of the staff, lovely shower and pool kept clean, only very slight gripe was e found the pillows in our room either soft or hard and when looking for a cocktail at night there was no one on shift that could make one, overall enjoyable stay again and will visit again, O’brigado
Stayed 9 nights in Jul 2019
Response from João Oliveira on 10 Aug 2019
Thank you for your preference. Your opinion is very important to us!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location as close to the beach. Room was as pictured, only problem was the showered flooded the whole bathroom when used.
Stayed 4 nights in Jul 2019
Response from João Oliveira on 10 Aug 2019
Thank you for your preference. Your opinion is very important to us!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is very nice in very good conditions is very clean I really was happy with that what is missing there is a bit a summer atmosphere maybe muzic to the bar and pool area in the future??my daughter love the pool we definitely come back
Stayed 5 nights in Jul 2019
Response from João Oliveira on 3 Aug 2019
Thank you for your preference. Your opinion is very important to us!

6/10 Okay

Maria

Liked: Staff & service
Disliked: Cleanliness, room comfort
Rooms are very small. Need a car to get to town
Stayed 1 night in Jul 2019
Response from João Oliveira on 30 Jul 2019
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Would love to go back again.
Stayed 3 nights in Jul 2019
Response from João Oliveira on 19 Jul 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Rebecca

Disliked: Room comfort
Ok Stay
I had a ground floor with people walking by my windows constantly. So keeping the windows open for fresh, cool air conflicted with privacy. Yes there was an AC unit, but what’s the point of being near the beach if you can’t get air?
Stayed 3 nights in Jun 2019
Response from João Oliveira on 9 Jul 2019
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel. Read review for more details
Hotel is on main road, which is absolutely fine. Hotel is nice from outside, newly refurbished I’d say. Pool is small but nice and clean. Rooms were great. Not massive but we’ll suited and large bathroom with all the little extras you may expect (shampoo, sewing kit, shaving razor etc.) bed was comfy with memory foam mattress and pillow. Air-con and mini fridge. Only downside I’d say is there is a lack of staff about but there helpful and polite. Praia oura the smaller closer beach, is much nicer than the main big one. Shops are 10 minutes walk and main strip about 15. Beware there’s a hill down and up so for older people be cautious. Anyway over all real nice place, good local. Recommend, will consider returning.
Stayed 3 nights in Jun 2019
Response from João Oliveira on 9 Jul 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel beds were very comfy staff more than willing to help you out .took a travel kettle with us after reading the previous reviews as there is no kettle in the room
Stayed 4 nights in Jun 2019
Response from João Oliveira on 14 Jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely holiday with them ,location was good for us ,enjoyed the walk to the beach ,into the town ,good walk to old town of Albufeira ,would go back
Stayed 7 nights in Jun 2019
Response from João Oliveira on 11 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic fantastic
What can I say except what a fantastic hotel and fantastic service will be going again that’s for sure everyone was lovely Thankyou
Stayed 4 nights in May 2019
Response from João Oliveira on 31 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to return here
This hotel never disappoints. Comfortable beds, friendly staff, very clean. Looking forward to next time.
Stayed 5 nights in May 2019
Response from João Oliveira on 21 May 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good for a low budget hotel
Stayed 7 nights in Apr 2019
Response from João Oliveira on 30 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would come back
Close to beach. Walking distance to lots of restaurants. Rooms have comfy beds. Area is quiet
Stayed 2 nights in Mar 2019
Response from Hélder Oliveira on 27 Mar 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Comfy bed. Quiet
Stayed 4 nights in Mar 2019
Response from Hélder Oliveira on 26 Mar 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I liked it was close to amenities. Lovely bed Towel was dirty. Mini bar too expensive Very very rude front desk staff member. Slipped on patio balcony due to air conditioning leaking
Stayed 2 nights in Mar 2019
Response from Patrícia Correia on 11 Mar 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Holiday at Santa Eulália hotel
Easy check in , roomy car park , friendly staff , lovely bed , nice room big tv , mini fridge was useful
Stayed 21 nights in Jan 2019
Response from João Oliveira on 22 Feb 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John, Lichfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely, relaxed stay in a clean hotel with very friendly staff. An example the UK could learn from!
Stayed 4 nights in Jan 2019
Response from João Oliveira on 5 Feb 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep well at Santa Eulalia
The bed was exceptional, the pillows were so comfy I drifted off to sleep immediately
Stayed 7 nights in Jan 2019
Response from João Oliveira on 17 Jan 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, within my expectations.
Stayed 2 nights in Nov 2018
Response from Hélder Oliveira on 11 Dec 2018
Thanks for your comment. We hope to see you in the future. Regards,

10/10 Excellent

Brian, Sheffield UK

Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel and friendly staff especially the male receptionist/ bar man. Was only 5 minutes from a lively beach and less than 10 minutes from bars and restaurants.
Stayed 4 nights in Oct 2018
Response from Hélder Oliveira on 28 Nov 2018
Thanks for your comment! Your feedback is important to us!

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Comfy bed. Nice room. Only niggle was a see through glass door for the toilet! Great breakfast. Would stay again
Stayed 2 nights in Oct 2018
Response from João Oliveira, Booking Dept. on 31 Oct 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

DCT, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities
This is a small hotel. The staff were friendly, helping all guests . Nothing was too much trouble . They gave advise and directions as to the best places to visit in Portugal .Rooms cleaned every day, each guest was given complimentary robes and slippers for the pool . Breakfast was available at a small charge from 0700 to 11am daily . I would return and stay again .
Stayed 5 nights in Oct 2018
Response from João Oliveira, Booking Dept. on 31 Oct 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location Good hotel Nice staff Comfy bed Good breakfast
Stayed 10 nights in Sep 2018
Response from João Oliveira on 17 Oct 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Portugal and very friendly
Very authentic Portugal looking hotel with everything clean, well maintained. Wonderful service from all staff members. Close to a beautiful Santa Eulalia beach, only less than 10 minutes.
Stayed 4 nights in Sep 2018
Response from João Oliveira on 27 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room, fantastic staff,
We will be booking again, and recommending to all our friends
Stayed 10 nights in Sep 2018
Response from João Oliveira on 25 Sept 2018
Dear client, It is really gratifying to know how pleasant your stay was and how satisfied you were with our service and staff. We thank you very much for your comments and look forward to welcoming you back to our Hotel soon. Best Regards, Patrícia Correia