Sun deck

Reviews of AP Oriental Beach - Adults Friendly

4 out of 5
AP Oriental Beach - Adults Friendly
Avenida Tomas Cabreira, Praia da Rocha, Portimão

Reviews

9.0

Wonderful

Rating 10 - Excellent. 249 out of 435 reviews" "
Rating 8 - Good. 153 out of 435 reviews" "
Rating 6 - Okay. 22 out of 435 reviews" "
Rating 4 - Poor. 6 out of 435 reviews" "
Rating 2 - Terrible. 5 out of 435 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

pansy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the sea from the balcony was breathtaking. Breakfast buffet itself and the view was fantastic. Rooms big, lovely lobby. Great experience and amazing location.
Stayed 1 night in Mar 2024
Response from Pedro Contente - Manager on 7 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pedro ContenteDiretor / Manager

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very friendly staff very clean beautiful views even with a partial sea view room parking spaces are minimal but free parking on street behind hotel lots of choice in the restaurant definitely worth a visit
Stayed 7 nights in Feb 2024
Response from Pedro Contente - Manager on 27 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pedro ContenteDiretor / Manager

8/10 Good

Evelyn, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and helpful. During our three week stay, they treated us like family. We liked the food for both breakfast and dinner. The music provided by a pianist at breakfast was a bonus.
Stayed 21 nights in Jan 2024
Response from Pedro Contente - Manager on 20 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pedro ContenteDiretor / Manager

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love everything
Stayed 6 nights in Feb 2024
Response from Pedro Contente - Manager on 12 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pedro ContenteDiretor / Manager

8/10 Good

Celia Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AP Oriental Beach Hotel in Portimao is a beautifully well thought out property. The hotel has a tranquil atmosphere and is beautifully decorated in Moroccan inspired design. The front desk staff were beyond amazing! Very helpful and spoke various languages. I was travelling solo and felt safe. The beach is easily accessed by stairs going directly down to the beach from the hotel. My ocean view terrace was great for enjoying a morning coffee and evening cup of tea. I traveled during the winter - but still managed to enjoy a couple of beautiful sunsets and sunrises from the balcony. The food served buffet style was plenty and the variety appealed to all taste buds - including vegetarian and I believe there were also gulten free options. Highly recommend this hotel.
Stayed 4 nights in Jan 2024
Response from Pedro Contente - Manager on 31 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pedro ContenteDiretor / Manager

10/10 Excellent

Shabnam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good Location and very friendly staff
Stayed 1 night in Jan 2024
Response from Pedro Contente - Manager on 15 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pedro ContenteDiretor / Manager

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice time
Stayed 4 nights in Dec 2023
Response from Pedro Contente - Manager on 15 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pedro ContenteDiretor / Manager

10/10 Excellent

Jeff

Stayed 1 night in Nov 2023
Response from Pedro Contente - Manager on 21 Dec 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pedro ContenteDiretor / Manager

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access excellent. Pianist very good. Lovely breakfast.
Stayed 7 nights in Nov 2023
Response from Pedro Contente - Manager on 16 Nov 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pedro ContenteDiretor / Manager

8/10 Good

Naval

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is close to the beach which good. Parking is a big problem. They have three spots. If they’re occupied free parking around the streets are a big challenge.
Stayed 2 nights in Sep 2023
Response from Pedro Contente - Manager on 8 Sept 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pedro ContenteDiretor / Manager

10/10 Excellent

George

Stayed 7 nights in Aug 2023
Response from Pedro Contente - Manager on 19 Sept 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pedro ContenteDiretor / Manager

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2023
Response from Pedro Contente - Manager on 17 Jul 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pedro ContenteDiretor / Manager

10/10 Excellent

Melina

Stayed 1 night in May 2023
Response from Ricardo Santos on 1 Jun 2023
Dear Mrs. Melina,We would like to express our sincere gratitude for your most recent comments about AP Oriental and its Team. Your kind and complimentary words mean a lot to us and fill us with pride and satisfaction.Our goal is to provide all of our guests with an unforgettable and enjoyable experience, and knowing that we were able to achieve this goal is extremely rewarding.Your positive comments encourage us to continue working to maintain our high standards of quality and exceptional service.Once again, thank you so much for taking the time to share your experience with us and other travelers. We hope to have the opportunity to welcome you again soon.Yours sincerely,For the AP Oriental Team,Ricardo Santos(Hotel Manager)

10/10 Excellent

Rodrigo

Stayed 2 nights in May 2023
Response from Ricardo Santos on 25 May 2023
Dear Mr. Rodrigo,We would like to express our sincere gratitude for your most recent comments about AP Oriental and its Team. Your kind and complimentary words mean a lot to us and fill us with pride and satisfaction.Our goal is to provide all of our guests with an unforgettable and enjoyable experience, and knowing that we were able to achieve this goal is extremely rewarding.Your positive comments encourage us to continue working to maintain our high standards of quality and exceptional service.Once again, thank you so much for taking the time to share your experience with us and other travelers. We hope to have the opportunity to welcome you again soon.Yours sincerely,For the AP Oriental Team,Ricardo Santos(Hotel Manager)

10/10 Excellent

NHORA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, the customer services excellent, and great location.
Stayed 2 nights in May 2023
Response from Ricardo Santos on 22 May 2023
Dear M;rs. Nhora,We would like to express our sincere gratitude for your most recent comments about AP Oriental and its Team. Your kind and complimentary words mean a lot to us and fill us with pride and satisfaction.Our goal is to provide all of our guests with an unforgettable and enjoyable experience, and knowing that we were able to achieve this goal is extremely rewarding.Your positive comments encourage us to continue working to maintain our high standards of quality and exceptional service.Once again, thank you so much for taking the time to share your experience with us and other travelers. We hope to have the opportunity to welcome you again soon.Yours sincerely,For the AP Oriental Team,Ricardo Santos(Hotel Manager)

8/10 Good

Lars-Olof

Stayed 3 nights in Apr 2023
Response from Ricardo Santos on 17 Apr 2023
Dear Mr. Lars-OlofWe would like to express our sincere gratitude for your most recent comments about AP Oriental and its Team. Your kind and complimentary words mean a lot to us and fill us with pride and satisfaction.Our goal is to provide all of our guests with an unforgettable and enjoyable experience, and knowing that we were able to achieve this goal is extremely rewarding.Your positive comments encourage us to continue working to maintain our high standards of quality and exceptional service.Once again, thank you so much for taking the time to share your experience with us and other travelers. We hope to have the opportunity to welcome you again soon.Yours sincerely,For the AP Oriental Team,Ricardo Santos(Hotel Manager)

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Ricardo Santos on 3 Apr 2023
Dear Mrs. Jessica,We would like to express our sincere gratitude for your most recent comments about AP Oriental and its Team. Your kind and complimentary words mean a lot to us and fill us with pride and satisfaction.Our goal is to provide all of our guests with an unforgettable and enjoyable experience, and knowing that we were able to achieve this goal is extremely rewarding.Your positive comments encourage us to continue working to maintain our high standards of quality and exceptional service.Once again, thank you so much for taking the time to share your experience with us and other travelers. We hope to have the opportunity to welcome you again soon.Yours sincerely,For the AP Oriental Team,Ricardo Santos(Hotel Manager)

10/10 Excellent

Celia

Stayed 1 night in Mar 2023
Response from Ricardo Santos on 14 Mar 2023
Estimada Sra. Célia,Em nome de toda a Equipa do AP Oriental o nosso muito obrigado, e esperamos revê-lo em breve.Sem mais e com os nossos mais sinceros cumprimentos.Atentamente,Ricardo SantosDiretor Hotel

4/10 Poor

Azzeddine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The sea view discreption is misleading, our room was in a basement with a garden full of chairs, we changed room after a big hustle with the staff to a partial sea view. The hotel is not what we liked to experience, it is more for large groups.
Stayed 5 nights in Feb 2023
Response from Ricardo Santos on 28 Feb 2023
Dear Mrs. Azzedine,On behalf of the AP Oriental Team, thank you very much for taking the time to provide your feedback.These comments are extremely important for AP Oriental, and above all for its excellent team that is at the service of our customers daily, so that we can permanently satisfy and improve not only our product, but also the service we provide.Regarding the question of your room, the typology assigned to you, facing the sea, was the same as the one you booked. Not all front facing sea views are on higher floors, and this was explained to you when you went to the reception. Given the occupancy of the Hotel and the availability of other options, you were given as an alternative, after visiting the room, a side sea view on a higher floor, which you Mrs. Azzedine agreed to make the change.Once again, we thank you for your preference and we hope to have the pleasure of welcoming you again in the very near future.On my behalf, and on behalf of the AP Oriental Team, our warmest thanks and compliments,Ricardo SantosHotel Manager

10/10 Excellent

Murray, Halifax

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Stunning common areas Amazing views Easy beach access Very spacious rooms [Double, sea view] Very friendly, helpful staff Great buffet with a spread of typical continental breakfast items, and amusingly, all the inputs for a Full English, and even some sparkling wine! Cons: No in-room recycling No on-site parking, likely difficult during peak season
Stayed 3 nights in Feb 2023
Response from Ricardo Santos on 27 Feb 2023
Dear Mr. Murray,On behalf of the entire AP Oriental Hotel Team, thank you very much and we look forward to seeing you soon.No more and with our sincerest regards.Ricardo SantosHotel Manager

8/10 Good

Peter

Stayed 1 night in Jan 2023
Response from Ricardo Santos on 23 Jan 2023
Dear Mr. Peter,On behalf of the entire AP Oriental Hotel Team, thank you very much and we look forward to seeing you soon.No more and with our sincerest regards.Ricardo SantosHotel Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, great atmosphere. I really enjoyed my stay here and I’ll be back!
Response from Ricardo Santos on 16 Jan 2023
Dear Mr. David,On behalf of the entire AP Oriental Hotel Team, thank you very much and we look forward to seeing you soon.No more and with our sincerest regards.Ricardo SantosHotel Manager

10/10 Excellent

Maria, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the most beautiful places we’ve ever stayed at and we’ve travelled extensively. The view is worth a million bucks. The interior of the hotel is gorgeous. The breakfast buffet is incredible. The food is delicious and the pianist who plays during breakfast is really, really good. Overall I would definitely recommend this beautiful hotel.
Response from Ricardo Santos on 11 Jan 2023
Dear Mrs. Maria,On behalf of the AP Oriental Team, thank you very much for taking the time to provide your feedback.These comments are extremely important for AP Oriental, and above all for its excellent team that is at the service of our customers daily, so that we can permanently satisfy and improve not only our product, but also the service we provide.Once again, we thank you for your preference and we hope to have the pleasure of welcoming you again in the very near future.On my behalf, and on behalf of the AP Oriental Team, our warmest thanks and compliments,Ricardo SantosHotel Manager

8/10 Good

Achilles

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
LOve this hotel and the amenities, food a little cold side but overall our experience was great.
Response from Ricardo Santos on 9 Nov 2022
Dear Mr Achilles,On behalf of the AP Oriental Team, thank you very much for taking the time to provide your feedback.These comments are extremely important for AP Oriental, and above all for its excellent team that is at the service of our customers daily, so that we can permanently satisfy and improve not only our product, but also the service we provide.Once again, we thank you for your preference and we hope to have the pleasure of welcoming you again in the very near future.On my behalf, and on behalf of the AP Oriental Team, our warmest thanks and compliments,Ricardo SantosHotel Manager

10/10 Excellent

vida

Travelled with family
A peaceful place to enjoy and rest! At the end of our trip to Portugal we chose to have a few relaxing days! And truthfully this waterfront hotle exceeded our expectation! Everything was beautiful! The restaurant and food was excellent! The only draw back was the smell In the hallway. The ventalation for bathrooms was not effective!
Stayed 3 nights in Oct 2022
Response from Ricardo Santos on 31 Oct 2022
Dear ,Mrs VidaOn behalf of the entire AP Oriental Hotel Team, thank you very much and we look forward to seeing you soon.No more and with our sincerest regards.Ricardo SantosHotel Manager

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed five nights and enjoyed every minute. The staff were friendly and courteous. Check in and check out were a breeze. The room was very comfortable and quite. The food on the buffet both breakfast and dinner was exceptional. The only criticism I can offer is that they didn't enforce their own dress code for dinner. There are postings through out the hotel that state no swim or beach wear. People still showed up in tank tops and trunks.
Stayed 5 nights in Sep 2022
Response from Ricardo Santos on 13 Sept 2022
Dear Mr. Brent,On behalf of the entire AP Oriental Hotel Team, thank you very much and we look forward to seeing you soon.No more and with our sincerest regards.Ricardo SantosHotel Manager

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and adults only.
Stayed 5 nights in Sep 2022
Response from Ricardo Santos on 12 Sept 2022
Dear Mr. Thomas,On behalf of the entire AP Oriental Hotel Team, thank you very much and we look forward to seeing you soon.No more and with our sincerest regards.Ricardo SantosHotel Manager

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Oriental was in an amazing location. The views were amazing from our room. The staff was knowledgeable and very helpful. Multiple languages are spoken by staff
Stayed 9 nights in Jul 2022
Response from Ricardo Santos on 25 Jul 2022
Dear Mrs Kristen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ricardo Santos Diretor / Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Ricardo Santos on 5 Jul 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ricardo Santos Diretor / Manager

8/10 Good

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent adult only property. Breakfast was plentiful and buffet dinner was great. Access to beach was easy. Major issue with parking your car! There is no parking or valet service. It was a nightmare.
Stayed 3 nights in Jun 2022
Response from Ricardo Santos on 23 Jun 2022
Dear Mrs Aimee, On behalf of the entire AP Oriental Hotel Team, thank you very much and we look forward to seeing you soon. No more and with our sincerest regards. Ricardo Santos Hotel Manager

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2022
Response from Ricardo Santos on 19 May 2022
Dear Mr. Michael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ricardo Santos Diretor / Manager

10/10 Excellent

Vaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No children was great as we had offloaded ours for the trip. Arriving was such a pleasant experience - offered a glass of wine and the staff were so attentive. Right next to the beach with a sea view - perfect. The only negative is that the atmosphere in the restaurant is a bit like a cruise ship, older clientele, quite old fashioned, so one night we skipped the half board and went out to eat on the beach front which is a 1 minute walk down the steps. Four or five restaurants on the beach which are really good. Great cocktails. All in all 5 stars.
Stayed 3 nights in Apr 2022
Response from Ricardo Santos on 11 Apr 2022
Dear Mr. David, On behalf of the entire AP Oriental Hotel Team, thank you very much and we look forward to seeing you soon. No more and with our sincerest regards. Ricardo Santos Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, enjoyed it a lot
Stayed 5 nights in Apr 2022
Response from Ricardo Santos on 11 Apr 2022
Dear Mr. Michael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ricardo Santos Diretor / Manager

10/10 Excellent

Rosaline

Stayed 1 night in Mar 2022
Response from Ricardo Santos on 31 Mar 2022
Dear Mrs. Rosaline, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ricardo Santos Diretor / Manager

8/10 Good

Liam

Stayed 1 night in Mar 2022
Response from Ricardo Santos on 22 Mar 2022
Dear Mr Liam, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ricardo Santos Diretor / Manager

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Ricardo Santos on 4 Jan 2022
Estimada Sra. Ana, Obrigado pela fantástica avaliação do nosso hotel! Ficamos radiantes por saber que desfrutou totalmente da sua estadia. Esperamos vê-la novamente em breve e continuar a surpreende-la! Cumprimentos, Ricardo Santos Diretor / Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and hospitality.
Large comfortable rooms with lots of amenities. Spacious balcony and furnishing standard is high. Very attentive service and staff. Very good buffet breakfast. Missing a bathtub and would be nice in a leisure hotel, the main guestroom entrance doors could do with some more sound insulation. So overall it is very comfortable but would help to modernise sound insulation around the doors and windows.
Stayed 2 nights in Nov 2021
Response from Paulo Perdigão (FOM) on 1 Dec 2021
Dear customer, Thanks very much for taking your precious time, in writing a review. We feel very happy to know that we have met your expectations. Words like yours, give us even motivation, to improve our hospitality. We will take note of the issue. Hoping to host you again, in the near future. Best regards,

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the beach
AP Oriental Beach is located as it's name suggests, right on the beach. It's at the end of the busy Priai Da Rocha main street, which means it's nice an quiet at night. A 10 minute walk into the centre of all of the restaurants and bars. Would definitely recommend this hotel for a stay in Portmao area.
Stayed 4 nights in Nov 2021
Response from Ricardo Santos on 22 Nov 2021
Dear Mr. Alan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ricardo Santos Diretor / Manager

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and very welcoming. Room 401 was excellent. Fabulous balconies with good views of the beach, great size room, very clean and comfortable. The only thing that let this down was no coffee in the room, just tea. Parking on site was limited, though got free parking on adjacent street to the hotel.
Stayed 2 nights in Nov 2021
Response from Ricardo Santos on 9 Nov 2021
Dear Mrs. Christine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ricardo Santos Diretor / Manager

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Time in Portimao
Great time in Portimao. AP Oriental was great this was our second time staying there.
Stayed 2 nights in Nov 2021
Response from Ricardo Santos on 8 Nov 2021
Dear Mr. Jack, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ricardo Santos Diretor / Manager

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve had a lovely stay and we’ll definitely come back once everywhere opens up again. The view from our room is the best that we’ve had in our years of travelling abroad. The reception and restaurant staff are extremely helpful and are always asking whether we are having a good time. The hotel is in an ideal location for exploring Praia da Rocha, Alvor and Carveiro. The brief time we spent sunbathing due to the changeable weather was enjoyable. Again lovely views and attentive staff. Thank you Ap Oriental Beach, for making my pre-40th birthday celebrations memorable x
Stayed 3 nights in Oct 2021
Response from Ricardo Santos on 2 Nov 2021
Dear Mr. Nicola, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ricardo Santos Diretor / Manager

10/10 Excellent

Luigia

Stayed 6 nights in Sep 2021

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We were given a room that was down half a flight of stairs, so beware if you're caring heavy luggage. Breakfast was good and varied but fresh pastries would have been welcomed
Door to our room
Beach right in front
Stayed 2 nights in Sep 2021
Response from Ricardo Santos on 21 Sept 2021
Dear Mrs Catherine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ricardo Santos Diretor / Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely return if beds more comortable
Very friendly and helpful staff throughout the stay. Staff gave a lovely welcome and were very informative. Wonderful, relaxing resort with immaculate cleanliness, dining room and food quality and beachfront view. Slightly let down by the beds and linen since they weren't very comfortable and bed sheet setup was too simplistic - only a bed sheet without a light duvey, this should be improved.
Stayed 2 nights in Sep 2021
Response from Paulo Perdigão (FOM) on 15 Sept 2021
Dear customer, First off all, we would like to thank you for the review. We are very grateful for the praising words, concerning the staff. Comments like yours, give us even more motivation, for hosting better and better. We regret for your desapointment regarding the beds linen comfort. We will try to fix it. Hoping to welcome you once more in the near future. With kind regards.

10/10 Excellent

Angelica

Liked: Staff & service, amenities, property conditions & facilities
Lobby and beach
Stayed 3 nights in Sep 2021
Response from Ricardo Santos on 9 Sept 2021
Dear Mrs Angelica, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ricardo Santos Diretor / Manager

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2021
Response from Paulo Perdigão (FOM) on 18 Sept 2021
Dear Mr. Kevin, Thanks for the positive review.hoping to host you once more, in the near future. Best regards,

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2020
Response from Ricardo Santos on 19 Oct 2020
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ricardo Santos Manager

8/10 Good

Nuno

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a really good hotel. Location is fantastic, with direct access to the beach. Breakfast was quite good. Would recommend. Things that we found unacceptable for a 4 star hotel: - Check-in - it was a terrible experience. We waited for about 1h, at one point there were 4 other workers looking idle at the person on the computer checking in. - No parking - had to drive around and pray for a place. This ruined the experience. - coffee is an extra for breakfast (!!) - juices were not fresh on breakfast.
Stayed 2 nights in Jul 2020
Response from Perdigão ( FOM) on 28 Jul 2020
Dear Mr. Nuno Ramiro, First off all, we would like to thank you, for taking your precious time, in writing a review about us. We are very happy to know that you have enjoyed the fantastic location, the breakfast and the overall staying. Concerning the experiences that did not go so well, please find our explanations: - Check-in: Usually check-in time is after 15:00. Please take into consideration that you have made the booking on line at 15:00 and on that day, we had 42 people coming in and 70 people going out.When you arrived, some customers were already waiting for the room to be ready. The other four workers, were trainees and porters, busy carrying the luggage up to the rooms. Since you have mentioned your preference, for a room with sea view, (altough you have booked a Land View), the Reception staff, to pleased you, has allocated you, as soon as possible, in a free upgrade. Regarding the No parking place: We have posted " Street parking" in all our web vendors, including "Expedia" Express Coffee at the moment is to charge all the guests. Usually fresh juices are served on ***** star hotels. Hoping to welcome you in other occasion. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2020
Response from Perdigão ( FOM) on 23 Jun 2020
Caro cliente, Muito obrigada pelos seus comentários e por saber que o nosso hotel e serviço corresponderam às suas explicativas. Contamos vê-lo em breve no nosso hotel, a nossa equipa terá todo o gosto em dar lhe as boas vindas. Melhores cumprimentos.