Ratings based on 772 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location overlooking the marina.

Posted 20-May-2015
Pros: Our room had a balcony overlooking the marina and the bay. The hotel is withing walking distance to all attractions in Old Town.
Great location, close to Old Town. The staff upon check-in, including the bellman, was great. Interaction with the staff following that experience was lukewarm. The air conditioner in our room did not put out much cool air,which is okay in the spring, but might be a problem in the summer. The shower head couldn't be turned off, as the mechanism for switching from shower to tub did not work. Informed the front desk about both problems, but neither were resolved while we were there. Not a big deal, but it would have been nice to have the issues resolved. If you stay through Saturday night, be prepared for very LOUD, music from local marina bar, which goes starts around midnight and goes until 2 AM. This was mentioned in other reviews, so we knew ahead of problem. Just didn't realize it would be THAT loud. Staff's hands are tied, due to local ordinance.
5 out of 5
Recommended
for Everyone
by A verified traveller

lovely spacious rooms, and food was excellent.

Posted 17-May-2015
Pros: Everything from when we arrived to when we left. Excellent
Cons: nothing
Location: we just stayed in Faro
Thanks to everyone who worked at the hotel, it was a fabulous five days away.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom d

Hotel très bien situé

Posted 11-May-2015
L'hôtel est très bien situé au centre ville face au port de Faro, le petit déjeuner est assez complet. Seul petit bémol il n'y a pas de parking propre à l'hôtel. Mais je le recommande pour un séjour sur Faro.
2 out of 5
by A verified traveller

Unexpected condition of hotel

Posted 08-May-2015
The hotel staff were very slow and only able to help one customer at a time. We had booked a four person room expecting 4 twin beds (which had been specified on the reservation) but it ended up being 2 twin beds with a roll away and a single person couch pullout which was really just a couch cushion on the floor. We had also asked the hotel about local car rental and they set us up with a company that they gave us completely incorrect information about (the hotel staff had promised a car for 39euros and the reservation ended up coming to 120euro with an extra charge for dropping off at the airport - even though we had specifically asked the hotel to make sure that there would be no charge for this. The local car rental company also had to go back to their office to get things three times - once for the wrong car, once for extra paperwork, once for a gps...so do NOT go with the company that they recommend).
4 out of 5
Recommended
for Everyone
by A verified travellerfrom jm e

Nice place by harbour c

Posted 07-May-2015
Could do with tea coffee in room breakfast could b hotter bake beans just warm
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Nice location and hotel

Posted 05-May-2015
Overall a great stay- only one small problem The duvet/blanket didn't have cover, but, just two layers of bedsheets which was a bit annoying as when you are trying to cover yourself. I have stayed in lot of hotels to say that it was unusual. It will probably not affect anyone else, but it did disturb my sleep.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bristol

Excellent hotel opposite the Marina

Posted 05-May-2015
Pros: Excellent breakfast, and a good restaurant on top floor with very reasonable prices
Well located hotel, convenient for bus and rail stations. Super views from Marina facing rooms.
3 out of 5
by A verified traveller

Avis

Posted 01-May-2015
Quartier bruyant la nuit.
4 out of 5
Recommended
for Everyone
by A verified traveller

Cute hotel

Posted 24-Apr-2015
Pros: Great location, close to the train station and the old town.
Cons: Renovate the rooms and bathrooms?
Location: Old town, can rent a car and drive around the Algarves
Cute hotel in the area, just a bit old so things like the room and furniture seemed old. Really helpful staff and great breakfast!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Montréal

Hôtel très bien situé au centre de la ville.

Posted 21-Apr-2015
Pros: Son emplacement, la vue (à condition d'avoir une chambre du côté de la marina) et la qualité des prestations offertes.
Location: Visite de la ville historique, du parc de conservation Rio Formosa et de ses plages, des villes de Loulé et de Tavira.
Bel hôtel avec tous les services d'un grand hôtel. Très bien situé au centre de la ville, avec vue sur la marina, le Rio Formosa, la ville historique et à quelques pas de la gare d'autobus et de la gare de chemin de fer et à dix minutes de l'aéroport.