Front of property
Check availability

Reviews of Hotel ibis Madrid Alcobendas

2 out of 5
Hotel ibis Madrid Alcobendas
Calle Francisco Gervas, 1, Alcobendas, Madrid

Reviews

8.4

Very good

Rating 10 - Excellent. 96 out of 236 reviews" "
Rating 8 - Good. 104 out of 236 reviews" "
Rating 6 - Okay. 22 out of 236 reviews" "
Rating 4 - Poor. 10 out of 236 reviews" "
Rating 2 - Terrible. 4 out of 236 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 1 night in Feb 2024

6/10 Okay

Scarlett

6/10 Okay

Carol, Hoboken

Liked: Staff & service, property conditions & facilities
This was ok for an overnight stay to/from the airport. The staff was very nice and accommodating. The room was small but clean and the bathroom/shower was good. But it is in a very industrial neighborhood so there is literally nowhere to go other than inside the hotel and the lobby/dining room was small. Luckily it was not crowded when I was there. The fences outside the hotel made it look like it was under construction and the whole area was kind of creepy. The dining options are VERY limited for dinner and lunch with nothing else around unless you drive. I read there was not much around so I expected more from the dining experience and lounge options.
Stayed 1 night in Oct 2023

10/10 Excellent

SUSANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room for the price
Stayed 1 night in Oct 2023

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute little hotel in a quiet area close to the airport. I loved the lobby with food, bar and tables to lounge. Rooms were exactly what we needed for a one night stay for our flight home. Great showers. Staff extremely helpful and kind.
Stayed 1 night in Sep 2023

10/10 Excellent

Annette

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Halfway break
Stay every time we drive down to our house from the port its a lovely halfway break.
Stayed 1 night in May 2023

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for one night stay close to airport
Stayed 1 night in May 2023

10/10 Excellent

Ernesto

Liked: Cleanliness, property conditions & facilities, room comfort
Es un buen hotel, ubicado cerca de varias empresas, el metro esta como a 15 minutos caminando, el desayuno esta muy bien. Lo único que no me gusto, es que pague el Early checkIn, llegue a las 8 am, y la habitación me la entregaron a las 10 am. Todo lo demás estuvo muy bien.
Stayed 2 nights in Nov 2022

6/10 Okay

Ahmed zaki

Stayed 1 night in Oct 2022

10/10 Excellent

Eddie

Stayed 1 night in Sep 2022

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful
Stayed 5 nights in Jul 2022

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised
We were very surprised as we had a very wrong preconceived idea of an ibis hotel so we’re delighted with this hotel and staff and to be proved wrong. Will stop here again.
Stayed 1 night in Jun 2022

6/10 Okay

Eva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correct hotel
Room and toilet big with standard decoration Breakfast a bit boring There are better options in the area
Stayed 1 night in Nov 2021

10/10 Excellent

V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat service
It was an amazing experience and the receptionists were kind and very helpful. I highly recommend it
Stayed 1 night in Aug 2020

10/10 Excellent

DebF, Portsmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, spotlessly clean. Large rooms and great bathroom which again was a good size with fab corner shower. Highly recommend, staff all friendly , can’t fault it.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Martin

Stayed 1 night in Oct 2019

10/10 Excellent

Diego A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good value hotel, great breakfast, not so close to metro station but walkable distance
Stayed 2 nights in Sep 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Nothing in the local area to do or to eat but it is close to the Metro and the hotel restaurant is good value.
Stayed 2 nights in Feb 2019

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a business trip
The hotel is well kept and has very friendly staff. Unfortunately, it is located in a business park making it impractical for a short-stay holiday. However, it makes a great overnighted for anyone travelling for business.
Stayed 2 nights in Jan 2019

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a GEM. Outstanding.
"What a GEM!" Situated in the middle of everything you need. Quiet. Comfortable. Amazing staff that goes above and beyond. Ivana made the stay incredible. My customer was around the corner. Airport is a fifteen minute drive. Great shopping and good eats around the corner. Close to the major highways. But stone cold quiet, safe and clean. Fee parking outside the door. Fun bar area. Healthful and enjoyable breakfast. Comfortable beds. Spotless. SOLID WiFi. Responsive desk with quick room service. Close to downtown Madrid. Smartest decision I could make for a place to stay. Overwhelming recommendation. Foolish to overlook when booking a stay in Madrid.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is far to each place and no access to any public transit, so loanly hotel
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

In two minds about returning.
In industrial park. Concrete jungle outside main entrance so not really suitable for dogs.Need car to get anywhere..Near motorway however. No tea/ coffee making facilities in room. Lift has a mind of its own ! Closing the door too quickly,going to another floor if call bell on landing pressed by another guest.Need room card to operate lift. Breakfast good and plentiful. Accept dogs but charge € 15... gave us a free dog poop bag holder to attach to lead. On site car park €7 overnight.Free parking outside on road if available. For an Ibis Hotel I was slightly disappointed.
Stayed 1 night in Sep 2018

10/10 Excellent

PATTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cOOL ENVIRONMENT WITH NICE STAFF AND SERVICE IS VERY NICE.. THIS IS AN EXCELLENT CHOICE
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel, like new
Bright, clean and modern hotel very close to Barajas T4
Stayed 1 night in Jun 2018

10/10 Excellent

Patty, Madrid, Alcobendas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely nice staff
Fast check in, warm welcome and very professional service. There are several real meals 7x24 so enjoy this clean and modern hotel. Close to T4
Stayed 1 night in Jun 2018

10/10 Excellent

Mick, Plymouth UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for travellers
My wife and I booked this hotel for the first time on our way down to Malaga with the Dog on board (Small Yorkie). From now on this will be our stop on all future trips everything about this hotel was very very good.
Stayed 1 night in Sep 2017

10/10 Excellent

juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for the price.
Very clean and close to Madrid's airport.
Stayed 1 night in Jun 2017

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, amazing breakfast and great service
Very good overall service. Amazing breakfast, very good customer service. Comfortable room and very happy that is dog friendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean friendly staff. Location close to metro but nothing else is in a walking distance.

4/10 Poor

Colin

Liked: Cleanliness, room comfort
Food restaurant poor. Basic half chicken ran out of chips.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Francisco, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Great value for money. There is nothing around, just a small mall nearby, the rest is a business offices and industries area. Recommended if you are coming to the neighbourhood for business and you just want to rest after work. Decent buffet breakfast. Simple but clean hotel. Staff is very pleasant and do the needful to help.

10/10 Excellent

Martyn, Limoges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
We always stay at this particular Ibis when heading south. It's located close to the motorway and has friendly, efficient staff.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Overnight stop
We use this hotel regularly as a stopover driving across Spain, it is a comfortable no frills hotel with easy access to the motorway (once you have found it for the first time). The restaurant next door offers good food at a reasonable price. They accept dogs (€10 supplement).

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stop Over
Use as stop over hotel when driving across Spain (North-South), good clean hotel that accepts dogs. Next to motorway but a little tricky to find.

8/10 Good

dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value hotel room. we had our dog with us so were charged a 7 euros supplement which is fair but was not made plain when booking. hotel is in an industrial area but only 5 mins from a retail park with restaurants etc.

8/10 Good

Richard, durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
duathlon event
Stayed for duathlon event in town. Quite a walk from the metro station, but after that transport is great. Hotel spotless. Compact room. No tea making facilities. Staff extremely helpful and accomodating. Environment is clean but business orientated.

8/10 Good

Martyn, Limoges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service.
All very satisfactory. The reception staff were efficient and the room very comfortable. The bed seemed very new and supportive. The bathroom was very clean with a superb and spacious shower. Breakfast was quite adequate and was very good value. We will be back here next month.

6/10 Okay

Verified traveller

10/10 Excellent

Peter James White, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid Alcobendas
Great overnight stop, Hotel is easy just off motorway. Rooms are clean and plenty of room for overnight stop, we have used this hotel many times driving north to south across Spain. On site restaurant is basic but good enough.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, quiet, functional
Good value hotel if you need to stay in Alcobendas. No luxury, but functional, clean and quiet. Not much of interest in the neighborhood.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Happy to help and speak good English
Very helpful staff would recommend to a friend only stayed over night but if we stayed longer the situation on an industrial estate is not good for people with pets