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Reviews of Motel 6 Albuquerque, NM - Midtown

2 out of 5
Motel 6 Albuquerque, NM - Midtown
1701 University Boulevard Northeast, Albuquerque, NM

Reviews

6.0
Rating 10 - Excellent. 92 out of 532 reviews" "
Rating 8 - Good. 128 out of 532 reviews" "
Rating 6 - Okay. 94 out of 532 reviews" "
Rating 4 - Poor. 91 out of 532 reviews" "
Rating 2 - Terrible. 127 out of 532 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Kevin

Liked: Property conditions & facilities
Disliked: Staff & service
Location was perfect for an early Doctor’s appointment at UNM. Rooms were small compared to other hotels, no coffee maker in the room, and no complimentary breakfast for the price of $85.00 The heater was so noisy it woke me all night. The light in the bathroom has a noisy vent, and always comes on with the light. very loud. There was no information in the room for the office or for restaurants in the area. No tv guide, very low quality amenities. Had a small microwave and refrigerator. And the morning office help was put out because we needed to check out before 8 am and retrieve our deposit. I’ve stayed in this hotel years ago and in Santa Fe, and I was very disappointed in this one.
Stayed 1 night in Feb 2024

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff Gave my room away even after i called to notify them i was arriving late due to flight delays. I told them i was fine paying for the first night (i arrived at 7am) but when I arrived, they informed me they had given my room to another guest. You can understand how LIVID i was at that point. DO NOT GIVE THESE PPL YOUR MONEY!!!
Stayed 4 nights in Oct 2023
Response from Nancy Y. on 21 Dec 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Seth

All staff are extremely friendly, helpful, and responsive. Level of room ceanliness and overall service is top-notch, on-par with upscale hotels. Security and motel staff do an excellent job of detering all manner of riff raff and maintaining a safe, healthy environment for guests. They even go as far as regularly pwerwashing terraces, walkways, and other common areas.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Seth,We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Lilith#Team6

4/10 Poor

Gayle

Liked: Cleanliness
Communication was poor.
Well I know this is a cut rate place but still - no coffee - no tissues - no microwave-no refrigerator - flies in the room - The people working there were nice enough - could have provided a little more info - like take CASH to park at the balloon fest - there will be at least an hour wait on the highway to get into the festival grounds - would have made life so much easier had we just been told! Plus -apparently -this is a bad part of town - literally a murder at the Circle K the week before - and we walked to dinner before someone at the restaurant told us this!
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Gayle,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Jana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked was that it was close to the freeway and was easy access go where we needed to go. What we didn't like were the curtains in the room didn't block out the light coming in from outside thoroughly.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi JanaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Karina Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for over night stay
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 27 Oct 2023
Hi Karina Y, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The door card reader took 6-9 tries each time to unlock. Noise road area. Noisy guests arguing outside of our room during the nights. Last morning found a bug in our bedding. Sparse furnishings, bed, tv and plastic desk chair.
Stayed 4 nights in Oct 2023
Response from Brand Experience Team on 27 Oct 2023
Hi Emily,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Keep looking
The check in was super fast and friendly. The room itself was not really clean -dirt on the floor, dust on the flat surfaces and looked like bathroom floor has not been cleaned. Saw a bug around the sink area. Eh we didn’t die -it was one night but I would not use again.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 27 Oct 2023
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Alejandro

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Had reservations at another location. They relocated me due to them overbooking for same price and less amenities. In a “nonsmoking” room. Door to outside didn’t even lock right. My two year old could open it. Terrible!
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 27 Oct 2023
Hi Alejandro,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice folks, very helpful at check in. Noisy because next to freeway but no helping that, bring earplugs Clean room, basic, coffee only in morning, good service
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 27 Oct 2023
Hi Leslie, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Housekeeping was excellent
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
This was an extremely basic but not inexpensive motel. No extras. No breakfast.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 27 Oct 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What you expect for a Motel 6. Clean, friendly staff. No creamer for 3 days at the coffee station. Very uncomfortable, lopsided old mattress. Other than the bed & mornings coffee, it was okay
Stayed 4 nights in Oct 2023
Response from Nancy Y. on 18 Oct 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

Michael

Travelled with partner
Way too expensive for what you get. For this price you get way better rooms elsewhere
Stayed 3 nights in Oct 2023
Response from Nancy Y. on 18 Oct 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Hobert

Stayed 1 night in Sep 2023

10/10 Excellent

Divyesh

Stayed 1 night in Sep 2023

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I do ride in a wheelchair so the hill was a pain in the ass. But everything was 4 stars. No bath tub was a bummer for me but the pool looked inviting.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Brenda, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Jesus

Disliked: Cleanliness
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Got Bit
I was on my way to see some friends in Arizona and the hotel was mid point. Everything was fine till the next day. I woke up and the back of my leg was sore. I had my friend check it out and it looks like some type of bite marks. It is very painfull. Maybe check beds before finish making them in case of some type of insects
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 28 Jul 2023
Hi Traveler, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. Maz K. #Team6

2/10 Terrible

Raul

Stayed 1 night in Jul 2023

2/10 Terrible

Erica

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Maine trip
Security guard in tactical gear and uniform scared the crap out of us at 10 pm to pound on door below our assigned floor when we were walking to our room, office worker was extremely rude, place smell like pee,, the only high quality motel was booked on Menaul. I don't intend to stay here anymore.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 12 Jul 2023
Hi Erica, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Suman

Disliked: Staff & service, property conditions & facilities
Horrible place, so many other motel6 are much better so I booked this place. It is a horrible, unclean and unsafe place
Stayed 1 night in Jun 2023

10/10 Excellent

Trinia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Marissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience of my life
Roaches, crackheads and people living in the motel. Drunk people screaming in the parking lot. People were trying to brea into cars. Receptionist was behind glass. Smelled like a chain smoker was in our room. Toilet didnt flush
Stayed 1 night in May 2023
Response from Brand Experience Team on 1 Jun 2023
Hi Marissa, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible trip
At check in got charged fees I did not know about… there is hair all over bathroom and the AC did not work
Hair like this was all over
AC did not work and was broken
Stayed 1 night in May 2023
Response from Brand Experience Team on 1 Jun 2023
Hi Joshua, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 Excellent

Aniza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

TOM

Disliked: Cleanliness, staff & service, property conditions & facilities
The Midtown Motel 6 is in an industrial area far away from any shopping/dining.or other amenities. The only things nearby are freeways and industrial buildings. Everything about the Midtown Motel 6 is bad. The office was locked and secured from entry, prison-like. I had to pass my documents from outside through a slot under a solid bullet proof window shield. The impression was very unfriendly/bad with the desk clerk difficult to hear but I could not get out of this because I booked on-line an hour earlier through expedia. The room was sparse, a bed (no bed spread covering the sheets), one plastic chair, a table, the tv with limited channels (40), a toilet, sink, and a shower with no shower curtain ( I had to change rooms to get a shower curtain). No carpeting anywhere, no fridge, no microwave, no hair dryer, no complimentary shampoo, no in-room coffee service. The property outside is dirty with garbage scattered about and has potholes and pieces of concrete curb in the driveway access to my motel room. The exterior does not look well maintained. After sunset, the area around the motel is a dangerous, dark place to be avoided. I wouldn't risk an evening walk. Instead, I wrote this review. After this bad, disappointing experience, I will avoid Motel 6 in the future and will never book a room there in advance ever again.
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 4 Apr 2023
Hi Tom,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Lynn

Travelled with partner
Disliked: Staff & service
The bed sheets looked like they had not been changed
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 28 Mar 2023
Hi Lynn,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

latasha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Brand Experience Team on 16 Mar 2023
Hi Latasha,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fast
Stayed 1 night in Feb 2023
Response from Brand Experience Team on 16 Mar 2023
Hi Mark,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Ma

Stayed 1 night in Jan 2023

10/10 Excellent

Jasper

Liked: Cleanliness, property conditions & facilities, room comfort
Jasper Swan Montoya
Amazing and clean, very satisfied. Thank You Motel 6.
Stayed 1 night in Dec 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Jasper,Gee, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Dan J.#Team6

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Joshua,Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support. Dan J.#Team6

2/10 Terrible

Diane Botham

Disliked: Cleanliness, staff & service
Filthy! Don’t do it!
We were there for 6 nights, in 2 different rooms, we NEVER saw housekeeping. The trash kept piling up, we kept taking it out ourselves. The 2nd room we walked across the floor after showering and our feet were immediately dirty. We called the desk for housekeeping and were told they would come, we waited 5 hours, asked a housekeeper who told us our room was not her assignment, asked another who said the same but added “We’re really busy but maybe somebody can get to you tomorrow.” The first room had someone’s hair stuck to the headboard when we checked in. As someone who frequently travels with pets, I’ve been a loyal Hotel 6 customer for many years but this visit reflects badly on the entire chain! To make matters worse, this is not in a safe area, more than once we had street people approach our door. And because some of our nights were during Balloon Fiesta, we paid over $150/night for some of these nights. I would not recommend anything about this hotel!
After showering we had to go back and wash our feet. The floor was not mopped, just swept out.
AFTER we cleaned the floor with towels, my feet still got dirty walking just from the shower to the bed.
Stayed 3 nights in Oct 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Diane,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Dan J.#Team6

4/10 Poor

Bridgette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled strongly of cigarettes. Huge blood stained mattress. The vending machines were good.
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Bridgette,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Dan J.#Team6

6/10 Okay

Lynn

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
Property was actually better than expected. However, room was missing the basics. No facial tissue, blowdryer, coffee maker. Luckily there was coffee in the lobby each morning.
Stayed 3 nights in Oct 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Lynn,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Dan J.#Team6

2/10 Terrible

Cody

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nastiest Room I've Ever Stayed In
The room was absolutely disgusting. The floor was not swept and had mud, food and dirt everywhere. The bathroom was something of a horror movie. I did not even feel comfortable sleeping under the sheets, not to mention our "non smoking" room smelled like a carton of cigarettes. I would never recommend this hotel to anyone.
Stayed 2 nights in Oct 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Cody,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Dan J.#Team6

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't have coffee in the office, didn't have coffee maker in the rooms
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Angel,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon! Dan J.#Team6

2/10 Terrible

Kate

Travelled with family
Disliked: Cleanliness, room comfort
This was the smalles hotel i have ever stayed in to the point when we went to bed my leg was touching the ac. No tissued no storage. No fridge. No microwave. Smelt like aweful purfume. Floor is all messed up and lifting. Horriable for the price we paid! Will not stay again. Not even worth 60 a night for the size. Beds were used but not aweful.
Stayed 2 nights in Oct 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Kate,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Dan J.#Team6

8/10 Good

SarahAnn

Liked: Cleanliness, staff & service, property conditions & facilities
The clerk at checkin was so helpful and friendly! Overall a good experience.
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 1 Feb 2023
Dear SarahAnn,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon. Dan J.#Team6

6/10 Okay

Sharon

Travelled with group
Disliked: Amenities, property conditions & facilities
They said it was recently renovated, sure didn't look it. The lock inside the door didn't work. The hotel seems very old. The pictures make it look better than it was. Said there would be coffee in the morning, but nothing. Cleaned our room 1 day but not the next.
Stayed 3 nights in Oct 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Sharon,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Dan J.#Team6

2/10 Terrible

Steven E

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had booked 5 nights, the reviews I read were favorable but the motel was not. The room was painted concrete, about 10x12, half used bars of soap at sink, shower. Burn marks in bathroom sink, floor. Even though they advertise all rooms as non smoking the room stank of ashtray. We toughed it out 2 nights and told them why we were leaving. My wife was getting sick from the smell. The woman as the front desk came to the room and said she could smell it. She admitted she didn't have the greatest sense of smell so she had a maintenance man come and smell the room. She said he couldn't smell it either, but in Spanish he said he could. The smell got worse if you ran the air conditioner. For reference I smoked for 40 years and this room stank of smoke. They insisted they were charging me $280 for that day even though I informed them at 10am prior to checkout that we wouldn't be spending the additional three nights there. Just poor customer service, no offer of other room or anything. The room was dirty, dirt and debris on floor, hairs on toilet bowl, bathroom sink, the linen on bed had many hairs stuck to it (probably poor laundry machines). We had the unfortunate timing of coming for a funeral during the balloon festival and the rates were high everywhere. We ended up someplace else for almost the same rate and it was like night and day difference.
Stayed 5 nights in Sep 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Steven,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Dan J.#Team6

2/10 Terrible

Michele

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst properties I’ve stayed at. Zero amenities. They don’t provide any housekeeping. The room comes with the bare minimum, literally one set of towels and a bar of soap. No toiletries, no hair dryer, no iron. Most rooms don’t have a mini fridge or a microwave either which I guess you have to pay extra for. There is no kind of breakfast or any perks whatsoever. The pool that was advertised is half empty and filled with algae and pine needles. The first room I was assigned had curtains that were literally halfway falling off the wall. I had to insist on being moved to a safer room, as a single young woman traveling alone in a new place. Especially with the clientele and the vibe of the area. Could be a set out of Breaking Bad. My hotel room key stopped working every 12-24 hours, so I couldn’t get into my room unless I went to the front desk to get a new key. Fortunately the times this happened to me, the office was open. Had the office been closed, I would have been locked out of my room in an unfamiliar city. Overall a very unsafe and uncomfortable experience.
Stayed 4 nights in Sep 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Michele,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Dan J.#Team6

2/10 Terrible

Gracie

Stayed 1 night in Oct 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Gracie,From everyone at Motel 6, we’d like to apologize for any error on our part that may have led to reservation issues or a less than perfect stay.Dan J.#Team6

2/10 Terrible

Lane

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room smelled like cigarette smoke, the room also felt sticky, and the noise from the other guests were too loud.
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Lane,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Dan J.#Team6

8/10 Good

Terry

Stayed 1 night in Oct 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Terry,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You. Dan J.#Team6

4/10 Poor

Sylvi

Travelled with partner
Disliked: Amenities
A bare bones facility, very strong chemical cleaning smell, very sterile, the opposite of cozy.
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 1 Feb 2023
Dear Sylvi,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Dan J.#Team6