Ratings based on 1,224 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Exmore, Va

Conveniently located near the airport.

Posted 25-Oct-2014
The room was comfortable with plenty of room. The staff was friendly and accommodating. On the down side, breakfast was just so so and the coffee was undrinkable :( There was also a constant loud mechanical noise on the top floor.
3 out of 5
by A verified traveller

Room was not prepared and was given wrong room.

Posted 19-Oct-2014
Was clean but I would not recommend. It is overall poor compared to the other Hyatt Places's that I have frequented.
4 out of 5
Recommended
for Everyone
by A verified traveller

Positive Experience

Posted 10-Oct-2014
Pros: location and comfortable room
Cons: provide lotion without having to ask for it. Possibly have a sign on exit from airport to indicate that you have to exit via University Blvd.
Location: near airport.
The hotel was very convenient to the airport, facilities were clean and comfortable. Staff was helpful, and friendly. Very positive experience. Would recommend to others.
3 out of 5
Recommended
for Everyone
by A verified traveller from New Mexico

Usually love to stay hear but....

Posted 04-Oct-2014
Pros: I love the size of the rooms. I also really appreciate that the hotel is quiet, especially for being so close to the airport.
Location: Extremely close to the airport.
I stayed on the 6th floor and was trying to work in silence, but all I could hear was the noise from the air conditioners on the roof. The toilet was leaking from the bottom in the restroom. Overall, the room needed a deep cleaning in the shower. Breakfast is always wonderful!
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to airport and Isleta amphitheater

Posted 29-Sep-2014
Full hot breakfast included and it was good! I didn't know hotels still did that?!?
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and close to the Journal Pavillion

Posted 27-Sep-2014
Pros: The location was perfect and had a great staff.
Cons: Our room needed more detailed cleaning.
Location: The hotel is very close to the airport and the Journal Pavillion where concerts are held.
The Hyatt was a great location. The staff was very helpful, friendly, and concerned about our comfort.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Sep-2014
Location: Very Convienient to the airport and not far from downtown
Stayed 1 night for an early flight out. Hotel was very nice and very quiet which was great.
5 out of 5
Recommended
for Everyone
by A verified traveller from EL PASO, TX

CLEAN AND COMFORTABLE ROOMS

Posted 20-Sep-2014
Location: EASY ACCESS TO AIRPORT. NEED A CAR TO DRIVE TO ANY OTHER LOCATION
VERY AMPLE ROOMS WITH SEPARATE WORKING AND SEATING AREA. BEDS ARE COMFORTABLE. A LITTLE CONFUSING TO GET TO BUT NOT HARD. BREAKFAST GETS YOU STARTED AND SAVES TIME IN THE MORNING.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Great for early am flight

Posted 11-Sep-2014
This hotel was convenient, clean and comfortable. Everything you need of an airport hotel. Breakfast was healthy and filling, and the staff were friendly, efficient and prompt. Only critique is I wish the exercise room had opened earlier than 6am. Couldn't get a workout before my flight.
4 out of 5
Recommended
for Families
by A verified traveller

Posted 02-Sep-2014
The hotel was very nice. The staff was pleasnant. We enjoyed the variety of the breakfast bar. Every thing with our stay was pleasant, we had no complaints.