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Warm, friendly place to spend time during the holidays while visiting in Albuquerque. Everyone in the restaurant, bar, and hotel were very nice and helpful.
This hotel is in downtown abq . It’s beautiful and remodeled a few times in its 100 yr old history . The lounge rooms are the best part .. very cozy and nice lighting . We just hope the dining options were a little better . Food options were not great..
also please keep an open drop box for keys to speed up checkout
This was our second stay at Hotel Andaluz. The area feels safe. There is a nice restaurant on the first floor as well as other restaurants in walkable distance.
The lobby sitting areas, the art and history(Conrad Hilton’s 4th hotel ever!) are what makes this property! The outside location is okay but use the valet parking and once inside you are taken away to another era! The restaurant on-site is good and so are the cocktails! We Always stay here out first night when visiting New Mexico. Great vibe.
Beautiful hotel. Loaded with history. However. Checking in and out was poor. Only one person, on Veterans Day weekend,
Checking guests in and out at the busiest times. Valet kind enough to bring luggage cart but watched while my wife and i unloaded and loaded our vehicle. Its unfortunate i will not return due to the service.
I absolutely love this hotel and it is the only place I choose to stay at while in Albuquerque. The staff are very friendly and informative, and the hotel is clean and comfortable.
Expedia stated a 3pm check in time in my confirmation, but hotel said check in time was 4pm. Staff was great getting us into the room early but I had to pay a $25 fee for early check in. This fee was not mentioned when making the reservation and the hotel check in time as different than my confirmation.
Doug
Stayed 1 night in Oct 2023
2/10 Terrible
David
Travelled with family
16 Oct 2023
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Property (not mentioned here) gave my prepaid room to another larger party, mislead me by giving less value room (no specific price mentioned here) but keeping the premium price (no specific price mentioned here) that I have prepaid four months earlier, and had no management on site to deal with bait and switch fraud. Shady money hungry people!
Staff was gracious and so accommodating - the rooms were terrible and Hilton used to be a trusted household name and a place where you could go with high standards. This is just not the case anymore.
The rates on Expedia were different than the rates we were charged.
Amazing stay! Phenomenal staff! One Minute walk to downtown Albuquerque!
Chris
Stayed 1 night in Sep 2023
4/10 Poor
manuel
17 Sept 2023
manuel
Stayed 1 night in Sep 2023
6/10 Okay
Dina
10 Sept 2023
Disliked: Property conditions & facilities
Not Great
A poor check-in experience unfortunately set the tone. Arrived just before 3:00 as confirmation indicated, but reception insisted check-in is 4:00. Had to show her my email with correct time and she said she would text when room was ready. Waited in lobby, watched her check in three other parties. I had to walk over to remind her of my existence and then she gave me a room. Feels very unwelcoming. The first floor lobby and atriums are so lovely, but the rooms don’t match— very hard-edged business feel. Halls smelled like sewer and our shower handle was broken. (All for over $200 a night! Sad.)
What a gem of a hotel in downtown Albuquerque! Within walking distance to convention center, shops, restaurants, so great location. The style and decor is unique and the service is very personable. It’s a warm, welcoming stay. I highly recommend!
Loved the place but the room above us was having a party and was very loud throughout the night, I should have complained but dont really like doing that I was just hoping the other guests would do that for us. We used the earplugs provided to block out the noise. Be aware that you either valet park your car or use the public garage near the area. Pick a room that is not near the road as we were there during the weekend and you can hear the cars drive by and we were there during the weekend so it was busy that night.