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Reviews of Miramar Al Aqah Beach Resort

5 out of 5
Miramar Al Aqah Beach Resort
Dibba Road, Po Box 5218, Al Aqah

Reviews

8.2

Very good

Rating 10 - Excellent. 100 out of 238 reviews" "
Rating 8 - Good. 83 out of 238 reviews" "
Rating 6 - Okay. 25 out of 238 reviews" "
Rating 4 - Poor. 16 out of 238 reviews" "
Rating 2 - Terrible. 14 out of 238 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Helal

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Issues we have face as of a family of ( 1 baby and a toddler): 1. EXCELLENT hotel for a gateway with the family. 2. Service is very bad ( in room dining and cleaning( 3. You can smell the sewage odor in the bathroom 4. Our room didnt have a carpet, and after a fight and arguments they have transferred us the next day into another room with no carpet again :). 5. Receptionists to the management have a zero experience in how to organise heavy crowd during eid. 6. Ayo and most of rhe valet personnel were helpful only.
Stayed 2 nights in Apr 2024
Response from Guest Relations on 14 Apr 2024
Dear Guest,We would like to confirm that we have received your recent feedback, and was sorry to learn that you were not satisfied with your stay at Miramar Al Aqah Beach Resort.Each stay gives us the opportunity to serve and to help create memories while our guests enjoy amenities and the beach atmosphere. We are disappointed by the fact that on this occasion we failed in some way to make it useful and satisfactory experience for you.Your comments have been gratefully received and have been passed onto our team.We truly hope that you shall return to Miramar in the future so that we are able to make your next stay with us a more successful and memorable one.Yours faithfully,Management Team

4/10 Poor

Lana

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Guest Relations on 6 Jul 2023
Dear Valued Mrs. Lana, .We would be glad to know what went wrong.Thank youYour Miramar Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Guest Relations on 2 May 2023
Dear Guest, Thank you for your review.

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - nice beach, access to ocean (unfortunately it was too cold to swim at in January) - hotel is very green (gardeners obviously doing a magnificent job - lots of trees and flowers everywhere) - several restaurants on the territory with all kinds of food. We enjoyed “Al Majlis” the most: breakfast is standard, but diverse; dinner had lots of food variety (all tastes yummy and looks delicious) with different international theme every eve; even kitchen decor was changed every day from fascinating paper sculptures to gorgeous paintings (if I’m not mistaken - made by one of the chefs). Special thanks to Raghunath - kitchen staff manager and all his crew, who helped us organize my Mom’s surprise birthday dinner. - both (open and inside) pools are specious and pleasant - hotel rooms are nice, cleaned every day by very polite and professional staff. Special shout out to Joyce - our cleaning lady for being attentive and patient with my elderly parents. - lots of entertainment in the hotel (we enjoyed yoga, aqua aerobics, beach volleyball…) - all lead by great animation team of international guys/girls Cons: - current construction of another hotel next to Miramar was noisy - main walking paths of Miramar are made from big bricks, when some bins or suite cases get pulled on the bricks (sometimes at 5am) - the noise is very annoying - there were some tiny ants in our room, even though we didn’t bring any food in

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice
It was ok. The rooms are a little outdated. We got a nice view room and the staff were very friendly.
Stayed 1 night in Dec 2022

8/10 Good

Khalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prices little high
Stayed 1 night in Nov 2022

6/10 Okay

Eyad, dubai

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Food very expensive . They do not put water in the room and the price of water very expensive . 500 ml of water for 5 USD . You need a budget for water .

10/10 Excellent

Susan

Stayed 2 nights in Oct 2022

10/10 Excellent

Heba

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Walid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An EV station is all you need fora perfect score
It would have been an excellent review if only they had a proper electric vehicle charging station. A small investment that would have huge returns Otherwise great experience and special mention to Sunday. He is a delight.
Stayed 2 nights in Jun 2022

10/10 Excellent

Mewan Dhanaja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Job Miramar
Good experience. Staff were amazing
Stayed 2 nights in Apr 2022

4/10 Poor

Kathryn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointing!
Really disappointed in our stay. Although the property was very beautiful and clean, the service itself was TERRIBLE and so slow. Literally took 45 minutes to serve too drinks. When we have feedback the staff were very unreceptive and inattentive. Would definitely not go back.
Stayed 2 nights in Apr 2022

8/10 Good

Michael

Stayed 2 nights in Apr 2022

10/10 Excellent

Michael, Oswego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from reception (Rozene) to the incredible waitstaff (Kei Anne and Shara). Bahari Grill is a must for dinner with gulf views, and they do their best to accomodate divers!
Stayed 2 nights in Jan 2022

4/10 Poor

Ali

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2021

2/10 Terrible

Mohammad

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms was very bad
Stayed 1 night in Dec 2021

8/10 Good

Lana

Travelled with group
Liked: Staff & service
Smelt like mould
Room stinks. Felt like a mould issue. Literally smelt so damp you were breathing it in. Other very big room and great vibe in the hotel. Much more lively then the other hotels.
Stayed 1 night in Nov 2021

10/10 Excellent

Zaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

KHOULOUD

Travelled with family and small children
Disliked: Cleanliness, amenities
Super expensive relative to what you expect as a 5-stars hotel! Food was bad whether in the morning buffet or La Cucina or Bahari Grill, cleanliness is terrible, staff are friendly but not up to the 5-stars customer service, very expensive. I was offered a room that looks over a construction site on arrival, requested to change it and they helped with a better one. No one from Hotel management checked up to see our feedback or if we are happy. Pool and landscaping where good
Stayed 2 nights in Oct 2021

6/10 Okay

Heidi

Liked: Cleanliness, property conditions & facilities, room comfort
Second time not so good
We returned after we had an amazing stay early January. This time for our anniversary. But it was not so good. Service was really bad. We didn’t know about the all inclusive offer either. It wasn’t great. Very expensive if you don’t take some offer
Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Not recommend hotel
Stayed 1 night in Oct 2021

10/10 Excellent

Talal

Stayed 1 night in Aug 2021

10/10 Excellent

MOHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Amazing Hotel with easy access to Pool & Ocean with many activities & Facilities. Family Room is great choice for Family of 4 People.
Kids Pool
Room
Main Pool
Garden
Stayed 1 night in Aug 2021

10/10 Excellent

Lelani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room not as advertised
Room was not the same category as in pictures when I booked on the site. Hotel insisted we pay 1700AED more for two nights to get that room. (Ground floor room were pictured, but we could only get 2nd floor room) Overall stay was amazing. Great dive camp on hotel grounds
Stayed 2 nights in Jun 2021

8/10 Good

Alexandru A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Part oh Heaven
Fantastic landscapes and over romantic places!!... but food is expensive
Stayed 2 nights in Jun 2021
Response from Manager on 16 Jun 2021
Dear Guest, We were delighted to receive your recent feedback and to learn that you were very satisfied with your stay at Miramar Al Aqah Beach Resort. It means so much to our resort team when our guests make the effort to share their satisfaction and positive experiences, therefore we would like to thank you for taking the time to do so. We sincerely hope that you will stay with us again and look forward to welcome you to our resort in the near future. Warm regards, Management Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service
Enjoyed every minute
Stayed 1 night in May 2021
Response from Manager on 16 Jun 2021
Dear Guest, We were delighted to receive your recent feedback and to learn that you were very satisfied with your stay at Miramar Al Aqah Beach Resort. It means so much to our resort team when our guests make the effort to share their satisfaction and positive experiences, therefore we would like to thank you for taking the time to do so. We sincerely hope that you will stay with us again and look forward to welcome you to our resort in the near future. Warm regards, Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service - everyone was very nice and attentive. Nice fruit basket upon arrival in the room. The room is spacious, clean and comfortable. The beach and pool are really nice just like as well, other amenities (eg spa) are a bit outdated but it was good to have a sauna/jacuzzi to relax after our dives/hikes. The parking is a big mess though - if you do require to park I recommend doing it yourself and not use the valet. Also make sure you plan plenty of time for check out because there's some weird guideline about getting some sort of exit ticket first and the queues are ridiculous. Property is a good value for money and would definitely come back.
Stayed 1 night in Apr 2021
Response from Manager on 16 Jun 2021
Dear Guest, We were delighted to receive your recent feedback and to learn that you were satisfied with your stay at Miramar Al Aqah Beach Resort. Your comments are gratefully received and will be shared with our team members. It means a lot to our resort team when our guests make the effort to share their satisfaction and suggestions, therefore we would like to thank you for taking the time to do so. We hope you will consider staying at our resort again sometime in the future, so we can try to make your stay even more enjoyable. Kind regards, Management Team

8/10 Good

Husein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place...
Great place.. The team are competent.. But they over welcome and act over politness as they are looking for tips especially the the team at door.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was nice, facilities were good, very relaxing time.
Stayed 3 nights in Mar 2021

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was a great stay. Room was very clean and spacious, food was amazing, service and everyone working there was very attentive
Stayed 2 nights in Feb 2021
Response from Manager on 25 Feb 2021
Dear Guest, We were delighted to receive your recent feedback and to learn that you were very satisfied with your stay at Miramar Al Aqah Beach Resort. It means so much to our resort team when our guests make the effort to share their satisfaction and positive experiences, therefore we would like to thank you for taking the time to do so. We sincerely hope that you will stay with us again and look forward to welcome you to our resort in the near future. Warm regards,

10/10 Excellent

Sapphire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly attentive staff and lovely hotel
Lovely hotel, staff are very attentive and friendly. Nice resturaunts and atmosphere. Room was nice and the out door areas and spa was lovely.
Stayed 2 nights in Feb 2021
Response from Manager on 19 Feb 2021
Dear Guest, We were delighted to receive your recent feedback and to learn that you were satisfied with your stay at Miramar Al Aqah Beach Resort. Your comments are gratefully received and will be shared with our team members. It means a lot to our resort team when our guests make the effort to share their satisfaction and suggestions, therefore we would like to thank you for taking the time to do so. We hope you will consider staying at our resort again sometime in the future, so we can try to make your stay even more enjoyable. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay - we will come again!
We had an amazing stay in Miramar. From welcoming until checking out, we just met very friendly staff, had wonderful stays at the high quality restaurants and enjoyed the very clean resort, beach and the comfortable room. Our special wishes were handled quick and uncomplicated. This showed us, that also the management of the hotel is working with high professionalism and is understanding how to motivate the staff. We can highly recommend this Hotel and will definitely come again!
Stayed 3 nights in Feb 2021
Response from Manager on 19 Feb 2021
Dear Guest, We were delighted to receive your recent feedback and to learn that you were very satisfied with your stay at Miramar Al Aqah Beach Resort. It means so much to our resort team when our guests make the effort to share their satisfaction and positive experiences, therefore we would like to thank you for taking the time to do so. We sincerely hope that you will stay with us again and look forward to welcome you to our resort in the near future. Warm regards,

8/10 Good

Dhruv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with fantastic staff
We booked the hotel to celebrate NYE and confirmed on call about gala dinner being organized. Checkedin ontime but gala dinner was already fully booked. Unlike other hotels in the area, those organize NYE gala dinner in a big lawn area, this was adjusted in a small restaurant. Being not so attractive dinner and covid season, we didnt mind ditching NYE party for good. But wish there was a clear communication during our call before booking. We instead went ahead for a buffet dinner in their main restaurant and the food was really below standard. Some dishes were inadequately cooked and some hot dishes were being served cold. Menu selection appeared to be victim of over-creativity, with food combinations making less logical sense. Our lunch experience at beach restaurant has also been below standard. Apart from this, hotel otherwise has been decent with a nice big pool, private beach, beautiful ambience and well managed property. I liked the spacious room layout and sea facing balcony. Hotel staff was especially quite caring, friendly and concerned about good experience of the guests which was fantastic.
Stayed 1 night in Dec 2020
Response from Manager on 9 Jan 2021
Dear Guest, Thank you for taking the time to write a review about your experience here at Miramar Al Aqah Beach Resort. It means so much to our resort team when our guests make the effort to share their satisfaction and experiences; therefore we would like to thank you for taking the time to do so. Your comments are gratefully received and will be shared with our team members. We hope you will consider staying at our resort again sometime in the future, so we can try to make your stay even more enjoyable. Kind regards,

10/10 Excellent

Mohammed Nadim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Really it was very nice stay as the staff are very welcoming & always cheerful, smiling, co-operative. Food was amazing specially breakfast & Italian food
Stayed 1 night in Dec 2020
Response from Manager on 27 Dec 2020
Dear Guest, We were delighted to receive your recent feedback and to learn that you were very satisfied with your stay at Miramar Al Aqah Beach Resort. It means so much to our resort team when our guests make the effort to share their satisfaction and positive experiences, therefore we would like to thank you for taking the time to do so. We sincerely hope that you will stay with us again and look forward to welcome you to our resort in the near future. Warm regards, Management Team

10/10 Excellent

Aleemuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Manager on 27 Dec 2020
Dear Guest, We were delighted to receive your recent feedback and to learn that you were very satisfied with your stay at Miramar Al Aqah Beach Resort. It means so much to our resort team when our guests make the effort to share their satisfaction and positive experiences, therefore we would like to thank you for taking the time to do so. We sincerely hope that you will stay with us again and look forward to welcome you to our resort in the near future. Warm regards, Management Team

10/10 Excellent

Moatz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and area, sea and pool was great, excellent service Great for 1 night trip
Stayed 1 night in Nov 2020
Response from Manager on 14 Nov 2020
Dear Guest, We were delighted to receive your recent feedback and to learn that you were very satisfied with your stay at Miramar Al Aqah Beach Resort. It means so much to our resort team when our guests make the effort to share their satisfaction and positive experiences, therefore we would like to thank you for taking the time to do so. We sincerely hope that you will stay with us again and look forward to welcome you to our resort in the near future. Warm regards,

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel on the Strip
Another amazing stay at Miramar. It has become our favorite hotel on that strip.
Stayed 2 nights in Oct 2020
Response from Manager on 30 Oct 2020
Dear Guest, We were delighted to receive your recent feedback and to learn that you were very satisfied with your stay at Miramar Al Aqah Beach Resort. It means so much to our resort team when our guests make the effort to share their satisfaction and positive experiences, therefore we would like to thank you for taking the time to do so. We sincerely hope that you will stay with us again and look forward to welcome you to our resort in the near future. Warm regards,

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miramar great Hotel
It was amazing stay specially the beach, sand and sun was perfect. Reception staff were friendly specially Arabic persona and his phillpina boss. 3 Restaurants prices are high, most be reviewed by hotel mgmt to enable more guests to die in.
Stayed 2 nights in Oct 2020
Response from Manager on 30 Oct 2020
Dear Guest, Thank you for taking the time to write a review about your dining experience here at Miramar Al Aqah Beach Resort. We are truly happy to learn that you have had a memorable visit with us and that you enjoyed the food, beverages and services our team has offered. We hope that you shall choose us as your preferred hotel and we look forward to welcoming you back for more future memories with us! Best regards,

10/10 Excellent

brahim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience i recommend it
Stayed 2 nights in Sep 2020
Response from Manager on 9 Oct 2020
Dear Guest, We were delighted to receive your recent feedback and to learn that you were very satisfied with your stay at Miramar Al Aqah Beach Resort. It means so much to our resort team when our guests make the effort to share their satisfaction and positive experiences, therefore we would like to thank you for taking the time to do so. We sincerely hope that you will stay with us again and look forward to welcome you to our resort in the near future.

8/10 Good

andrei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Manager on 20 Sept 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Kelem

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Abysmal front desk check in/check out service
Check in and check out were both needlessly painful and unprofessional - not in keeping with the standard of this hotel. We were four guests checking into two rooms. On check in, I found my wife and friends had been forgotten about in the lounge while I had gone to park the car. The lady who checked me in seemed new and had to call her manager for literally everything. She didn’t even acknowledge my gold status with over 140 nights stayed in hotel over the past year. She demanded our IDs, but meanwhile it was the front desk that had sent everyone away. I understand COVID rules - then please go to the lounge to collect IDs and explain the special check in procedures to guests. Don’t leave people waiting and confused... Check out was equally absurd and confused by the ladies behind the front desk. Only upon going outside to get my car was I notified by the kind gentleman sweating in the heat that I needed a card from reception to release my car. I went back inside to get this card, at which point they told me I would have to now wait until they could check the mini bar. I found this laughable, as due to COVID, the mini bar is only stocked on request. How on earth are they going to go check an empty mini bar??!?! Any why was this not done while I was checking out? Please train your people and put some warm and intelligent hospitality experts behind the front desk. If it wasn’t for the above, I would absolutely stay in the hotel based solely on its beauty. Such a shame!
Stayed 1 night in Aug 2020
Response from Manager on 20 Sept 2020
Dear Mr. Kelem, We would like to confirm that we have received your recent feedback, and was sorry to learn that you were not satisfied with your stay at Miramar Al Aqah Beach Resort. Each stay gives us the opportunity to serve and to help create memories while our guests enjoy amenities and the beach atmosphere. We are disappointed by the fact that on this occasion we failed in some way to make it useful and satisfactory experience for you. Your comments have been gratefully received and have been passed onto our team. We truly hope that you shall return to Miramar in the future so that we are able to make your next stay with us a more successful and memorable one.

10/10 Excellent

Imad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Getaway
we loved the experience with our kids.. Place is clean and organized and we enjoyed our one day stay
Stayed 1 night in Aug 2020
Response from Manager on 5 Sept 2020
Dear Mr. Imad, We were delighted to receive your recent feedback and to learn that you were very satisfied with your stay at Miramar Al Aqah Beach Resort. It means so much to our resort team when our guests make the effort to share their satisfaction and positive experiences, therefore we would like to thank you for taking the time to do so. We sincerely hope that you will stay with us again and look forward to welcome you to our resort in the near future.

10/10 Excellent

Hend

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Manager on 25 Aug 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

graham

Stayed 3 nights in Aug 2020
Response from Manager on 5 Sept 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Manager on 25 Aug 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

mohamad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the service is amazing the biggest standout
Stayed 1 night in Aug 2020
Response from Manager on 25 Aug 2020
Dear Guest, We were delighted to receive your recent feedback and to learn that you were very satisfied with your stay at Miramar Al Aqah Beach Resort. It means so much to our resort team when our guests make the effort to share their satisfaction and positive experiences, therefore we would like to thank you for taking the time to do so. We sincerely hope that you will stay with us again and look forward to welcome you to our resort in the near future.

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2020
Response from Manager on 25 Aug 2020
Dear Guest, We were delighted to receive your recent feedback and to learn that you were very satisfied with your stay at Miramar Al Aqah Beach Resort. It means so much to our resort team when our guests make the effort to share their satisfaction and positive experiences, therefore we would like to thank you for taking the time to do so. We sincerely hope that you will stay with us again and look forward to welcome you to our resort in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Manager on 25 Aug 2020
Thanks for staying with us. We appreciate your feedback!