Ratings based on 482 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
99% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Seoul, Korea

Nice and Easy

Posted 30-Mar-2015
Pros: Our room was comfortable, easy access to the beach, the market, and other sightseeing.
Cons: WIFI was a problem on some days - but who needs it when there is the beach, the pool, the bar, and the fitness center.
Location: The local market with shops; if you don't mind hiking a little bit, the highest peak is just a 30 minute walk.
I was pleasantly surprised with Hennan Garden Resort. I was a little worried at first because it is located in the busiest part of the beach - which is station 2. But the resort itself is secluded from that business, so it didn't bother me as much. Hennan is a great place for families with children, great pool, never crowded. Our transport from the airport to the hotel was seamless, although I think guests shouldn't be paying for it. For my husband and I, we paid 2,700 pesos for transport to and from the airport, so about 1,350 pesos/person. Hennan Garden is very safe with very hospitable staff. It really is like a home, away from home
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Seoul

Not a 5-Star Hotel

Posted 29-Mar-2015
Pros: The pool area is very pretty, and the outside pool bar has the greatest bartenders. The rooms have the best cable package ever with excellent choices
Cons: Internet! This may not be all their fault, but Boracay's poor connection. Clean the rooms earlier! The hotel water is not good.
Location: Location is great if you want access to the beach and to be right in the middle of all the action on Boracay.
Henan Garden Resort claims to be a five star hotel, but it's not. To begin, it doesn't offer spa services. They'll probably say that there is a spa next door at the Boracay Resort, but you have to leave your hotel and go into another hotel. And if you want to use the steam room/sauna, it's 500 pesos per hour. Also, they charge for internet usage. And considering how bad the internet was at the hotel, this is almost criminal. They frequently had to reboot the server. Since we stayed longer than 7 days, we got free wi-fi, but as I said, it was basically useless since it rarely connected. The hotel is fine. The pools are pretty, and the staff is great. My biggest complaint was having to wait until 4:30 or 5 PM to get the room cleaned. When you're out all day, you want to come back before dinner, relax, and shower before going out. Frequently this is when they wanted to clean the room - this is really annoying and to me unacceptable. If they don't have enough staff to clean the rooms before 2, they need to hire more. The rooms on the first floor with pool access seemed to be the last to be cleaned. Our room (118) also had the slowest hot water. I would have to turn the shower on 10 minutes before I wanted to use it. I felt horribly guilty wasting so much water, but it took that long for the water to heat up. The complimentary hotel breakfast is quite nice, but when they get crowded, the staff has trouble keeping up. Frequently the hot dishes are empty.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore

Amazing view inside the hotel, great pool view

Posted 28-Mar-2015
Pros: Hotel rooms, bis bathrooms, romantic ambiance all around. Breakfast provides lot of options.. hotel provides complimentary water and beach hotels..
Cons: Some more options in breakfast for pure vegetarians - no egg, no meat, no seafood. Also, free wireless - in this era, wi-fi should be provided.
Location: Location of hotel is on Station 2. It allows you to access Station 1 and 3 easily. All activities are on Station 3, so be prepared to walk
When you are on the way to hotel, you might feel like did we choose the right hotel or what. But, once you are inside the hotel, the place is awesome. The architecture of whole hotel is pretty nice. The view of the pool from each room is just awesome. The staff is very nice and humble and breakfast buffet provides lot of options. We didn't choose any activities from the hotel so cannot comment on them. For the wi-fi, we choose data cards from the airports, so even though hotel didnt provide free wi-fi, it wasn't a big deal for us. For vegetarian guys, who dont eat egg, meat or seafood, the breakfast doesnt provide much options - but there are fruits, breads - jams, juices, that should be of help. There are lot of italian restaurants nearby hotel which provides vegetarian options, so it should be still easy to get food options.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Riyadh

Relaxing and worth the cost!

Posted 26-Mar-2015
Pros: The location and the ambiance.
Cons: Some buildings need to be renovated. You can see some deteriorated ceilings outside the building.
Location: It has a private access going to the beach roughly 3-5 minutes walk outside. Very near to D'mall and all the good places in Station 1,2 and 3.
I stayed at one of their premier rooms and i must say that it was spacious and clean. The staff were very accommodating and friendly. Very good location. Clean and properly maintained.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel

Posted 24-Mar-2015
This is an excellent hotel, with great staff and 4 amazing swimming pools. The hotel is well located, just a few minutes from the beach. The only downside is that they give priority to Koreans at breakfast. Koreans have there own line and all the food is designed for them (seafood omelettes for breakfast?!). To their credit, the staff were able to source some bacon for us and remembered our preference for the remainder of our stay. The bacon wasn't good and tasted of garlic but it's the thought that counts. One big plus was the excellent mango juice. Overall is great experience.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

Great place to stay for say 3 nights

Posted 21-Mar-2015
Pros: Clean, Clean, Clean. Helpful staff. Perfect surroundings inside the resort.
Cons: Not much, I had dinner at the restaurant one night, bit pricey however the food selection was very good.
Location: Boracya is a beach. It is full of young party types. If you are in an older age group then only one or two night will be enough for you.
Great place to stay for say 3 nights as the area is overly commercialised and all prices in the area are Tourist Trap prices. But, for relaxing and enjoying excellent Hotel Facilities and every whim being looked after then go for it.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom I

Excellent hotel for a great value

Posted 18-Mar-2015
This hotel was not the 5 star resort some people are looking for but it was perfect for the price paid. I loved the location and the beach was beautiful as well as the pools and the hotel grounds. The food was ok nothing great but I wasn't expecting gourmet meals. The drinks at the pool bar were great and the 2 bartenders we spent most of our time with Cyril and Calvin were great! Completely attentive and customized any drink we asked for. Cyril even saw us at breakfast and sent us some fresh cut mangoes to the table since he remembered how much we loved them. If you are looking for a relaxing vacation to spend a couple days by the pool and the beach and not cost a fortune this is the place to go!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom 대한민국

화이트비치랑 가깝고 리조트도 매우깨긋하며 정말 불편한점을 몰랐던것 같습니다.

Posted 17-Mar-2015
Pros: 비치랑 가까운점이 제일좋았구요 조식도 나름 불편한점을 몰랐었구요 다 좋았던것같습니다
Cons: 흡연방을 신청했었는데 무조건 이유도 말안하고 금연방을 줘서 나름 기분이 좀 얼떨떨했네요 만약 룸에서 금연이라면 테라스에서 담배필수있게 개선될수있으면 흡연자들한테는 참좋을듯 싶습니다.
Location: 비치.맥도날드?ㅋㅋㅋㅋ
그냥 가보시면 아실꺼에요...!! 참 개선사양에도 적었지만 흡연방을 신청했었는데 무조건 이유도 말안하고 금연방을 줘서 나름 기분이 좀 얼떨떨했는데 요런 부분은 좀 체크인하는 직원들이 시큰둥하게 이야기 해줘서 기분이 좀...;;ㅋㅋㅋ 여튼 흡연자들한테도 담배필수있는 공간을 ㅠㅠ 테라스에서 너무피고싶었습니다 ㅠㅠㅠㅠㅠ
5 out of 5
Recommended
for Everyone
by A verified travellerfrom sydney

Most excellent stay

Posted 16-Mar-2015
Pros: attentive staff
Location: location was excellent right in the middle of station 2 noise was not a problem at all
Stayed at this wonderful hotel march 15-7th and 8th Facilities top notch, staff super friendly and attentive and the buffet breakfast was excellent Highly recommended hotel
2 out of 5
by A verified travellerfrom 서울

매번 가든호텔만 이용했는데..

Posted 03-Mar-2015
Pros: 위치가 장점이네요.
Cons: 구형건물에 시설을 전반적으로 수리해야할듯하네요.
그랜드 프리미엄을 이용할때는 몰랐는데 요번엔 디럭스에서 많은것을 느꼈네요. 디럭스는 시설이 낙후되서 샤워만하고 나면 물바다가 되더군요. 첫날 연락해서 사람이오고 고쳤는데 또 물바다.... 그담날 연락하니 사람이와서 고쳤다는데 샤워후 또물바다...