4 outdoor pools, open 8:00 AM to 10:00 PM, free pool cabanas
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Reviews of Henann Garden Resort

4 out of 5
Henann Garden Resort
Station 2, Boracay Island, Aklan

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1000 reviews" "
Rating 8 - Good. 340 out of 1000 reviews" "
Rating 6 - Okay. 71 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elijah

Stayed 1 night in Mar 2024

10/10 Excellent

Zbynek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was unfortunate that I wasn't able to purchase a drink at the Garden Cafe when not having buffet dinner. Only buffet dinner guest are allowed to go in.
Stayed 4 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Jackielu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the amenities and convenience
Stayed 3 nights in Mar 2023

4/10 Poor

steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Hotel itself is clean, large and very beautiful. Unfortunately for those early risers, there is no coffee until 6 am. The rooms need a two cup coffee maker. The restaurant doesn't allow its guest to drink alcoholic beverages with those who are non drinkers. Try and wrap your head around that stupid policy.
Stayed 4 nights in Mar 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Hennan Garden. Easy access to beach, great service and staff. I love the breakfast with great selection. Pool was lovely. Room was comfortable. I would definitely recommend and stay here again.
Stayed 2 nights in Feb 2023

10/10 Excellent

kevin, FORT SASKATCHEWAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Analynn in restaurant was awesome. Staff were very friendly and service great. Only issue for me was extra charge for 3rd person just charge extra for breakfast property was clean and enjoyed swim up bar.
Stayed 3 nights in Jan 2023

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The biggest selling point for this hotel is its garden and pool area which has a luxury feel. The rooms are basic but have everything you need. Breakfast buffet was OK. Location is pretty good - it’s a short walking distance to the beach.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place with friendly staff and good access to the beach. Only complaint is that a jacuzzi/hot tub would be nice, or warmer pools
Stayed 8 nights in Jan 2023

6/10 Okay

T D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greedy company
The hotel itself was fine nice pools very polite staff. The breakfast was awful but they are in the main catering for Asian people especially Koreans. Adding a wider variety of fruits yoghurt and things like bacon would help to improve things. I am However disgusted that they took an 8000 pesos about £130 deposit from me as cover for any expenses. I didn’t have any as paid as I went along and this has not been refunded to me.
Stayed 4 nights in Jan 2023

10/10 Excellent

Ronald

Stayed 4 nights in Jan 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, with a first class staff or employees!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and clean. I would go back.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outsranding property, and the highest level of customer quality service!😊
Stayed 14 nights in Nov 2022

10/10 Excellent

Joel

10/10 Excellent

Hezel Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Stayed there for 4 days and loved it. It’s way better access going to the beach than other Hennan Hotel. Friendly staff. Even upgraded my room. Food is a bomb. Highly recommended and would love to stay there again if ever I’m coming back to Boracay. 😊😊😊 Love from Australia
Stayed 3 nights in Nov 2022

8/10 Good

Renzon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arguably the Most Accommodating Hotel in Boracay
Make sure to look for Alexa from the Front Desk. She allowed us to check in early and have an upgrade of room without additional fees. She was really accommodating. I would definitely come back here in Hennan Garden for my next Boracay trip.
Stayed 3 nights in Oct 2022

10/10 Excellent

Charles Mitch

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021

8/10 Good

Jurante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

8/10 Good

Verified traveller

Stayed 6 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, quiet, staff are professional, clean.
Stayed 2 nights in Feb 2020
Response from Sheena on 20 Mar 2020
Thank you for giving Henann Garden Resort a perfect rating. It is with delight to read your positive comments about our resort such as its proximity to the beach, quiet and clean environment and most of all our professional staff. It is our pleasure to have you as our guest and we hope to welcome you again on your next Boracay holiday.

10/10 Excellent

Pauline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT RESORT IN STATION 2!
I’ve been to Boracay before and stayed at a few locations. Although I wanted to stay in Station 1, I was drawn to how beautiful this resort was. I enjoyed the daily free breakfast because there was a great selection and they change it up every day. I would’ve loved more Filipino food but it was still great. The resort was clean and the service was great from check in to check out I felt at ease. Props to Kuya Ely from the pool bar who went above and beyond with serving us with our drinks and food. I upgraded my pool view to pool access for two nights and I absolutely loved it. It was great to have the pool right outside my door and not have any restrictions in using it. The rooms were spacious and the bathroom had a tub and a separate shower. Overall, my stay was pleasant and I highly recommend this resort to everyone.
Piña Colada at the pool bar
Stayed 3 nights in Feb 2020
Response from Sheena on 4 Apr 2020
Dear Pauline, We want to thank you for sharing your wonderful experience at Henann Garden Resort. We are pleased to know that we did not disappoint you in choosing our resort. It brightens our day to read your inspiring review which highlights everything you found exceptional such as our wide selection buffet breakfast, clean resort, spacious rooms and most of all our excellent customer service. It is our utmost priority to give every guest seamless and comfortable resort experience from arrival to departure. Knowing that you appreciate the service our team has offered affirms our effort. It is always a delight to serve guests with smile and dedication. We will surely pass on your compliments to Ely who will be happy to know that he made an excellent job in making your stay pleasurable. Upgrading to a room with direct pool access is definitely a good idea. This gives guests the comfort of their room in closest proximity to the inviting cool water of our swimming pools. We are glad to know that you had a pleasant stay with us. We truly appreciate your recommendation and we wish to welcome you again.

10/10 Excellent

Mike, Korea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate with a great view and a TRUE balcony to hang out on and enjoy a morning coffee or evening cocktail. Even with the location being right in the midst of Station 2, while their and hanging out poolside you feel very much like you are in a relaxing quiet environment. The onsite restaurant offer a lot of good menu choices for very reasonable prices as well. Room service, house keeping, check-in and all staff were great.
Stayed 2 nights in Jan 2020
Response from Sheena on 20 Mar 2020
We want to thank you for giving a detailed review of Henann Garden Resort. We are truly humbled that you loved our rooms with stunning view, relaxing pools, wide variety food menu, room service, housekeeping and especially the efficiency of our dedicated staff. Apart from our perfect location in Station 2, Henann Garden Resort is well known for its garden landscape and serene environment which is good for relaxation. We are glad that you enjoyed your stay with us. Thank you for choosing our resort and we hope we can welcome you again.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The shower gown is soft than other hotel. I like it.
Stayed 4 nights in Jan 2020

4/10 Poor

Borracy, Borracy Philippines

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Day poring rain sent girlfriend to pool towel bar and was refused towels cause we didn’t have pool card , 6 people were using the acre size pool area and sitting at the pool bar soaking and freezing , demanded towels and finally got one , day two went to beach stayed till 11:30 an returned to un made room , called to have service , room was cleaned and towels removed but not replaced , woke and showered realizing we didn’t have any bath towels , used old wash cloth for drying , at check out I reported this to upper Managmentt and was Repeatedly denied my side of the story them telling me that I called for replacement towels the morning of the shower when they fully well aware that they just took my jowls and didn’t replace them manager was rude and she did not consider the guest first and foremost I’m a westerner and they call that a five-star hotel I give it Two star for service
Stayed 2 nights in Jan 2020

8/10 Good

Wyoedbrown, Klamath Falls, OR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very beautiful resort with easy access to the beach. The front entrance is located in a rather off-putting area, but inside is clean, comfortable, quiet, and beautiful. The staff was super friendly - always a nice smile and greeting. The breakfast buffet was excellent with a variety that will appeal to all cultural tastes. The dinner buffet was much more oriented toward Korean tastes, but there is a little something for everyone if you aren't too picky.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The room, pool, breakfast, service, and staff were all amazing!
Stayed 3 nights in Dec 2019
Response from Sheena on 11 Dec 2019
Dear Valued Guest, Thank you for giving us a perfect rating. We are delighted to know that you had an amazing stay with us. We will continue committed in providing a wonderful experience. We hope to welcome you on your next Boracay visit.

10/10 Excellent

Markymark, MINNEAPOLIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junior Suite was excellant. Large , spacious, clean.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Our flight got cancelled due to typhoon (tisoy) signal number 2. Jetty port closed. Resort said we’re no show. No refund.
Stayed 2 nights in Dec 2019

10/10 Excellent

ARMEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean and well managed place, we enjoyed our stay! Awesome pool and It’s located right by the beach (not beach front but almost) . This property is also great for family it has multiple pools on site. I would definitely recommend this resort and would like to comeback next year. Thank you!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and beautiful accommodations, facility
Stayed 3 nights in Nov 2019

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay is absolutely pleasant . My husband do some work while we are on vacation so fast and strong internet will be more appreciated. But overall we are happy with everything since this is our 3rd time in Hennan Garden Resort.☆☆☆☆☆
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Letitia

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Sheena on 11 Nov 2019
Thank you for choosing our resort on your recent Boracay visit. We truly appreciate the time you took in rating us excellent. We hope to welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was nice , I’ve registered a car faster than checking in lol , But I guess it is what it i
Stayed 1 night in Aug 2019
Response from Sheena on 11 Nov 2019
Dear Valued Guest, Thank you for choosing our resort as your home on your Boracay visit. We appreciate the time you took in sharing a review. We are sorry to hear that the check in was a bit slow. We will raise your concern to the Front Office Department to further improve their service efficiency. Thank you for letting us know. We hope to welcome you again.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I contacted the hotel but cant even be reached by the phone. You call that 5 star hotel? So i contacted the hotel by sending an email to move my date. They said no because it is fully booked. When i searched online that i still could book a room online on the date that i was kindly asking. They are just greedy and want money.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi connection is not good but the food is great in the buffet area.
Stayed 1 night in Jul 2019
Response from D on 6 Aug 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and resort were beautiful, the pools and grounds especially. The staff was wonderful, incredibly helpful and gracious - especially Marlynn at the on site cafe! We chatted with her every day and she took great care of us. The bartenders were terrific, as well. The Kai Spa was amazing! Great experience.
Stayed 4 nights in Jul 2019
Response from D on 23 Jul 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from D on 24 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from D on 17 Jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Yi-Ling

Liked: Cleanliness, staff & service, room comfort
WiFi can be improved
Water faucet has broken which makes the water flow small and WiFi is so slow which can be improved. Pools are nice, especially have that bar
Stayed 3 nights in Jun 2019
Response from Dana Cardinez on 10 Jun 2019
Dear Ma'am/ Sir, We're sorry you were unhappy, we'll work hard to fix the issue you experienced and will coordinate this matter to Operations Team. Thanks for letting us know.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with a first-class staff! Beach front in station #2 not as good as years past. Littering still prevails on the beach front and cigarette butts abound in the sand.
Stayed 9 nights in May 2019
Response from Sheena on 6 Jun 2019
Thank you for giving Henann Garden Resort an excellent rating. We highly appreciate your positive remarks on our resort most especially our dedicated staff. We hope to welcome you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of station 2 and the shopping district. Beach access is within a few minutes from your room. Large property with very nice pools and gardens. Good food and well trained friendly staff.
Stayed 7 nights in May 2019
Response from Sheena on 4 Jun 2019
Thank you for your wonderful review of Henann Garden Resort! We are delighted to read your positive remarks on all aspects of our resort. We will definitely share this with the entire team.

8/10 Good

Jeanne Lind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Hennan Garden Resort experience
awesome experience......really for a relaxing stay away from the hustle and bustle of city life......needs some improvement on the TV (rather small), some drapes to keep the glare of sunlight in the morning, put a jacuzzi and a free shuttle to and from the hotel like other well-established prime hotels
Stayed 2 nights in May 2019
Response from Henann Garden Resort on 23 May 2019
Thank you for staying with us

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amenities and great service
Stayed 3 nights in May 2019
Response from Henann Garden Resort on 16 May 2019
Thank you for staying with us! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great pool and very close to beach. WiFi didn’t work well in my room though
Stayed 5 nights in Feb 2019
Response from Henann Garden Resort on 7 May 2019
Thank you for staying with us!

8/10 Good

Phuong Vy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Stellar facility, staff and location. The only complaint I have is the poor WiFi.
Stayed 2 nights in Apr 2019
Response from Henann Garden Resort on 22 Apr 2019
We'll work hard to fix the issue you experienced. Thank you for staying with us!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2019
Response from Henann Garden Resort on 17 Apr 2019
Thank you for staying with us!