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Reviews of Eurotel Boracay

3.5 out of 5
Eurotel Boracay
Sitio Manggayad, Barangay Balabag, Station 2 Boracay, Malay, Boracay Island, Aklan

Reviews

6.2
Rating 10 - Excellent. 33 out of 262 reviews" "
Rating 8 - Good. 66 out of 262 reviews" "
Rating 6 - Okay. 77 out of 262 reviews" "
Rating 4 - Poor. 49 out of 262 reviews" "
Rating 2 - Terrible. 37 out of 262 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Macoy

nice place to stay
Stayed 4 nights in Nov 2023

6/10 Okay

Pablito S J

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I like the staff, friendly and attentive. Room is ok but cable tv channels listed on wall is not the ones on air. The a/c in the common areas ie, lobby reception and dining room are not working or at least turned off. Only one a/c unit is working so it’s uncomfortable to eat. Free wifi is only good at the front of the building. The back rooms you don’t get reception. Lobby men’s’ washrooms facilities need some TLC,
Stayed 5 nights in Nov 2023

10/10 Excellent

Macoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the beach staff very helpfull...
Stayed 4 nights in Oct 2023

6/10 Okay

peter

Liked: Cleanliness, staff & service
Ideally situated, shower was freezing cold everyday, building work next door woke you at 8am. Hotel staff were very polite and breakfast was ok. Close to beach.
Stayed 7 nights in Mar 2023

8/10 Good

ELENA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Sharlene Mae

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Excellent service!
Very accommodating staffs.
Stayed 2 nights in Mar 2020

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect! I love to stay here..
Very accesible the place is near in all groceries and walking only going to the beach.The staff in the hotel are very friendly.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Eurotel
The bathroom was a little odd. The drain was not that great and the floor area would flood. The lighting was OK. The staff very polite and good food.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Planned to stay 1night but end up extending.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit outdated hotel, access road floods went it rains due to few construction projects in the area. Great service though!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff accommodation and the cleanliness of the room.
Stayed 3 nights in Feb 2020

8/10 Good

Dolly

Travelled with family
Liked: Staff & service
Hospitality was truly outstanding, too bad location is worrisome.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not happy with the rooms.There bathroom looks very dirty and there is no bidet hose to wash.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Pillow & pillow case has some stain. Narrow rest room space. No curtain at the bathroom to prevent the water from spillage all over on the floor up to the toilet bowl.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Arrived after a long journey shower was cold when notifying staff no updates after going out and returning to the hotel we where finaly moved to a bigger room there was alot of construction work in the other building lots of noise dust not a happy stay at all would not recommend
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. Noticed that toilet needs deep cleaned.
Stayed 3 nights in Dec 2019

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few steps from the beach!
The hotel was great since its very close to the beach and few steps to station 3, The only bad thing is it gets flooded outside the hotel going to the beach, no need to worry about that though if you are not going to Boracay in rainy season. The breakfast buffet was excellent too, there were enough choices of food and the staffs were friendly as well.. overall its affordable and worth it!
Stayed 3 nights in Sep 2019

6/10 Okay

Jha

Travelled with group
In the website, it is written that you can check in by 1pm then when we were arrived they told us that the check in time is 2pm. Inconsistent
Stayed 3 nights in Aug 2019

6/10 Okay

Rhosda Dianne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is dirty and the air-con is noisy.
Stayed 3 nights in Jul 2019

10/10 Excellent

MARIVIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will come back
the staff are very helpful my wife and I enjoy their service
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

ROWENA

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The good thing about this hotel is that they offer buffet breakfast that is included during your stay.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Cheap but quality service and staff... if you're expecting 1st class
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

jerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Simple hotel
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room, bathroom lock was broken, bathroom tiny, toilet seat loose and shower head cut off. We also were given both electronic and metal key as the electronic one was faulty. Had to ask for safe. T air con unit was old and so loud there was no way you could sleep. Moved rooms again no safe had to ask for one and it was the same one being moved and even then it wasn’t fixed in place so wasn’t secure. Phone didn’t work in second room so couldn’t call reception bathroom was slightly bigger but not and much full of rust. Balconies look into next hotel you could almost jump over to it. The overall hotel needs upgrading it’s like they wait for you to pick out faults to be fixed. Only good thing is location. Breakfast wasn’t good only thing could eat was the eggs. To be fair to the reception staff they were always friendly and did move us when asked.
Stayed 2 nights in Mar 2019

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing breakfast..Amazing location..great room..would stay again
Stayed 4 nights in Feb 2019

8/10 Good

bernardo jose

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

4/10 Poor

Nerissa

Disliked: Property conditions & facilities
embarassing to recommend to friends
Not really good, bathroom has a foul smell that is carried throughout the room. Wifi was off for 2 days that we were there. Staff dont care if we complain, just say “thats the way it is” kind of. Should got an additional discount for discomfort
Stayed 2 nights in Feb 2019

8/10 Good

vicente

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
Stayed 2 nights in Jan 2019

8/10 Good

Mary Jane

Liked: Staff & service, property conditions & facilities, room comfort
Facility is quite different in photo than the actual, wifi and the elevator not working well during our stay. But on the other hand food and dining service is excellent, staff are very friendly helpful and approachable kudos for the staff😊
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 10 nights in Dec 2018

4/10 Poor

Dolce

Disliked: Cleanliness, property conditions & facilities, room comfort
As soon as you enter the lobby, it smells like a sewerage. The rooms smelled like it was not aired and dusty. The sink is leaking.
Stayed 2 nights in Jan 2019
Response from Gerald on 10 Jan 2019
Dear Valued Guest' Thank you for staying with us here in Eurotel. We are glad to hear your feedback. We would like to apologize for the inconvenience that you encountered during your stay. Rest assured that this will be look into and improvements will be made. Thank you and hope to see you again here on your next visit in the Island of Boracay. Sincerely, Gerald

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room half cleaned and a cleaning bottle left in the room. Aircon barely worked, prepare to sweat if booking. Showers have no heat. Bed felt like lying on concrete. The entire hotel literally stinks almost like sewage, very unpleasant smell. Hotel is currently surrounded by construction sites that can be loud and completely ruin the island experience, rubbish everywhere. Elevator was out for ‘routine maintenance’ for two days on NYE, felt like a cheap excuse instead of honesty. Unless everything else is booked out avoid at all costs
Stayed 3 nights in Dec 2018
Response from Gerald on 10 Jan 2019
Dear Valued Guest' Thank you for staying with us here in Eurotel. We are glad to hear your feedback. We would like to apologize for the inconvenience that you encountered during your stay. Rest assured that this will be look into and improvements will be made. Thank you and hope to see you again here on your next visit in the Island of Boracay. Sincerely, Gerald

4/10 Poor

Huan, USA

Liked: Staff & service
Disliked: Amenities
The hotel in general stinks like an old hotels in Europe, bathroom / shower is not just small it’s very small , no hot water , WiFi Was very bad . Hotel has a massage spa , staffs are very noisy that I thought I was in the wet market place , that you can’t relax at all . The hotel in general is noisy due to thin walls ... that’s all and thank you for asking I hope this could help . Happy NeW year...
Stayed 1 night in Dec 2018
Response from Gerald on 10 Jan 2019
Dear Valued Guest' Thank you for staying with us here in Eurotel. We are glad to hear your feedback. We would like to apologize for the inconvenience that you encountered during your stay. Rest assured that this will be look into and improvements will be made. Thank you and hope to see you again here on your next visit in the Island of Boracay. Sincerely, Gerald

8/10 Good

Fenderlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

2/10 Terrible

david

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rip off
No hot water charge for extra sheets and pillows and beach towels
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018

2/10 Terrible

Rupert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Very disappointed in this place, cant even be bithered to list all the issues suffice to say DO NOT STAY THERE!!
Stayed 6 nights in Nov 2018
Response from Gerald on 10 Jan 2019
Dear Valued Guest' Thank you for staying with us here in Eurotel. We are glad to hear your feedback. We would like to apologize for the inconvenience that you encountered during your stay. Rest assured that this will be look into and improvements will be made. Thank you and hope to see you again here on your next visit in the Island of Boracay. Sincerely, Gerald

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive hotel in Boracay
It is hard to complain too much, you are in Boracay after all:) Hotel was a great value. About 1/2 way between the beach and the road. The wifi was hit or miss, it worked sometimes but not others, that may have been the island not the hotel. Short walk to the beach was nice. The breakfast was limited. They made fresh eggs one day, but most days it was scrambled or none. The balcony was close enough to almost touch the next hotel and the view was nothing but the next door hotel. The shower was a bit cold for me (but that may be an American thing) and the promised in room safe was missing. Manager Christian went out of his way to be helpful. I would stay there again
Stayed 6 nights in Nov 2018
Response from Gerald on 15 Jan 2019
Dear Valued Guest' Thank you for staying with us here in Eurotel. We are glad to hear your feedback. Our pleasure that we meet the service of your expectation. Rest assured that we may continue and upgrade what we have. Thank you and hope to see you again here on your next visit in the island of Boracay. Regards, Gerald

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just had overnight,I’m really impressed with their room and the location is close to the beach,restaurants & shops
Stayed 1 night in Nov 2018
Response from Gerald on 6 Dec 2018
Dear Valued Guest' Thank you for staying with us here in Eurotel. We are glad to hear your feedback. Our pleasure that we meet the service of your expectation. Rest assured that we may continue and upgrade what we have. Thank you and hope to see you again here on your next visit in the island of Boracay. Regards, Gerald

10/10 Excellent

EFFIE

it was nice and staff are very friendly. love it
Stayed 1 night in Nov 2018
Response from Gerald on 6 Dec 2018
Dear Valued Guest' Thank you for staying with us here in Eurotel. We are glad to hear your feedback. Our pleasure that we meet the service of your expectation. Rest assured that we may continue and upgrade what we have. Thank you and hope to see you again here on your next visit in the island of Boracay. Regards, Gerald