Breakfast, lunch and dinner served

Reviews of Kussharo Prince Hotel

3 out of 5
Kussharo Prince Hotel
Kussharo-onsen, Teshikaga-cho, Kawakami-gun, Teshikaga, Hokkaido

Reviews

8.2

Very good

Rating 10 - Excellent. 39 out of 107 reviews" "
Rating 8 - Good. 43 out of 107 reviews" "
Rating 6 - Okay. 17 out of 107 reviews" "
Rating 4 - Poor. 7 out of 107 reviews" "
Rating 2 - Terrible. 1 out of 107 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tan Kok

Travelled with family
The window view is marvellous and beautiful for those who love nature. The only down side is there were dead bugs stuck on the window exterior and it affected slightly on the viewing experience.
Stayed 1 night in Aug 2023

8/10 Good

THO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Alexia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy room with fantastic lake view
great view of lake kusharro from the picture window of the twin room. comfortable beds and a big sofa. restful onsen. professional staff. the hotel may be from the era of bubble glass lifts, but it has not lost its shine.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2020

8/10 Good

Verified traveller

We had a nice stay. Beautiful lake. Onsen was perfect. A very quiet area with nothing around.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, quiet and serene. Away from it all not far from other places to see and dine
Stayed 1 night in Aug 2019

8/10 Good

Cecilia

Liked: Cleanliness, property conditions & facilities, room comfort
Update
Hotel was pleasant and amenities are new but the buffet dinner was too pricey considering the quality of the food.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good view over the lake, easy parking, and close to local attractions (with a car). Friendly helpful staff, but the hotel looks a bit tired, and the buffet and a la carte restaurants are average. It has a spa and hot spring baths, a small convenience shop, tourist shop, coin laundry, and games room.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Ok to stay, no other choice
It’s the only choose of a hotel in the area. Overpriced for what it is but ok overall. The buffer dinner is rather mediocre
Stayed 1 night in Sep 2018

6/10 Okay

Cath, malaysia

Liked: Cleanliness, room comfort
Decent hotel right next to lake Kussharo
Hotel is located next to Lake Kussharo. This is the only large hotel in the neighbourhood hence do expect large group of tourists. This is not the hotel for those looking for peace and quiet stay. There is coin laundry on site which is helpful. There is absolutely no other nearby restaurant, convenient store or laundry facility so those who stay at the hotel will have to put up which whatever is available at the hotel.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Bad Onsen. Worn out and tiny for size of Hotel.
Stayed 1 night in May 2018

10/10 Excellent

Yoram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must have a car
Stayed 2 nights in Oct 2017

10/10 Excellent

LEIGH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Kussharo
Buffet a bit pricy, but superb.
Stayed 1 night in Aug 2017

10/10 Excellent

Jessica, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel face Kussharo lake
We had very good time to stay 2 nights at this hotel, great indoor n outdoor bath, great lake view. Very friendly staffs, we arrived about 1:30 PM, and they had no problems to let us checked in early!

10/10 Excellent

Wee Long, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is big, clean and has very nice view of the lake. Only strange thing is that the onsen tax wasn't mentioned and 300 yen was collected, it is not a big amount but I don't understand why for the price we paid for one night, why this couldn't be mentioned upfront nor highlighted somewhere during the check in.

4/10 Poor

Rhys, Chiba

Rip-off buffet!
This hotel is in the middle of nowhere, far from any stores or restaurants. They seem to take full advantage of that by serving a very average dinner buffet at a very epensive price. The lakefront location isn't bad, but I can't really recommend staying here. Not worthy of the "Prince" brand.

8/10 Good

Angela, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
It's a good hotel to stay for a night after a long day drive. But there was nothing much outside. The buffet dinner was really good.

10/10 Excellent

Yanfang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice luxury hotel
Very nice hotel. Big rooms, nice scenery. Offers a lot of optional activities. Food is expensive. Not much in the area in terms of restaurants and stores. If you're on a budget, stock up before you get here. Nice Japanese baths, but they charge for it. Not too much, 150 yen, but for the price you pay for the room, you'd think it would be free. Ample parking, bike rental, canoe, star watching (all extra except parking which is free)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dave, Boise, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the lake
Another nice hotel from the Prince line. This is the second Prince hotel we stayed at while traveling Japan for two weeks. This hotel is located on the south side of Lake Kussharo and the surrounding views are fantastic! As I could tell, every room in the hotel has a Jew of the lake. The room had enough space for the three of us staying in it and it was a fairly modern room with everything we needed with one exception: NO internet. No wifi, no Ethernet jack in the room and no free wifi in the lobby even. Internet is available at two computers in the lobby at a rate of ten minutes for 100 yen. NO THANK YOU!! We relied on our rented wifi hotspot for Internet access for the two days we spent here. It was a nice hotel and an enjoyable stay for us and we'd definitely stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kussharo Prince
Everything is perfect except wifi is weak. Feeling very welcomed from hotel staff. Would recommend it without hesitation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michelle, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We received a free room upgrade for triple sharing which had excellent bathroom facilities. There were no restaurants nearby though and we had to eat at the hotel. Nonetheless, it was a lovely stay and wasn't too far from the main attractions in Kussharo.

10/10 Excellent

Janice, Vancouver., BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
Our room faced the lake. The view was amazing from the 6 th floor. Buffet dinner 3900 y and breakfast 1700 y. Only 4 restaurants outside of hotel to choose from 15 min drive. indoor and outdoor Hotel onsen is lovely. There are outdoor natural onsens beside lake too. Mt IOU amazing, u can touch hot spring. could spend 3 days in area. Lake Akan 1 hr drive. Kawasyu 30 min.

4/10 Poor

cc

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lake
Pretty good, but no wifi or internet connection in rooms. If you want to use the free wifi service in the lobby, you need to use a POP3 mail account in registering the free service. It is not good and inconvenient.

10/10 Excellent

Hiroshi

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

byeonggeun

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
可用英語暢順交流,員工態度非常友善,樂於幫助。
Stayed 1 night in Oct 2023

10/10 Excellent

Fumihiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Wai Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

???

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も食事も非常によかったです。
Stayed 2 nights in Aug 2023

10/10 Excellent

Takako

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

jungsik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

KAZURO

Liked: Cleanliness, staff & service, property conditions & facilities
なし。
Stayed 1 night in Jun 2023

8/10 Good

SHIU HONG BENJO

Stayed 1 night in Jun 2023

10/10 Excellent

Takato

Stayed 1 night in May 2023

6/10 Okay

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

4/10 Poor

Takeko

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
喫煙者がいた為に、急きょ部屋替えを希望しました。スムーズに交換していただき助かりました。 バイキング形式のお食事はもっとゆったりとした席間隔を希望したかったです。
Stayed 1 night in Oct 2022

10/10 Excellent

Toshiyasu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Takuya

晩御飯のバイキング料理は、もう少し工夫が欲しい
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Toshio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設はすべてにおいて満足のいくホテルだと思います。 周りの環境景観もよく、観光地への足も便利なのが良い ですね。
Stayed 1 night in May 2022
Response from 屈斜路プリンスホテル on 18 May 2022
この度は、屈斜路プリンスホテルをご利用いただきまして誠にありがとうございます。 ご利用に際してご感想をいただき重ねてお礼申しあげます。 これからもお客さまにご満足いただけるようサービス向上に努めてまいります。 またのご来館をスタッフ一同心よりお待ち申しあげます。

10/10 Excellent

Shun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
売店のお土産の品揃えが少ないように思いましたが、温泉が本格的で、スタッフの対応も満足でした。
Stayed 2 nights in Aug 2021

10/10 Excellent

Kohshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
残念な旅となました
はじめて宿泊しましたが、今までで一番対応が悪く、男性でしたがホテルマンにはありえないと思いました。二度と泊まりたくありません。 チェックアウト時もHotels.com予約なのでプリンスポイントは付けられないとか、また、プリンスプラチナ会員特典の朝食サービスも、これもHo tels.com予約なのでダメだと暗く言われました。 気持ち悪かったです。 プリンスはそれでなくても、どこも昭和感満載な上、ベッドもゲキ狭です。 せめてサービスぐらいちゃんとしてほしいです。
Stayed 1 night in Jul 2021