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Reviews of Ramada Hotel & Suites by Wyndham Ajman

4 out of 5
Ramada Hotel & Suites by Wyndham Ajman
Sheikh Khalifa Bin Zayed Street, PO Box 31631, Ajman

Reviews

8.0

Very good

Rating 10 - Excellent. 124 out of 389 reviews" "
Rating 8 - Good. 172 out of 389 reviews" "
Rating 6 - Okay. 50 out of 389 reviews" "
Rating 4 - Poor. 26 out of 389 reviews" "
Rating 2 - Terrible. 17 out of 389 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Naba

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms do need a little update as there is noticeable mold, but it is otherwise clean. The staff was amazing, very hospitable, and ready to address any need.
Stayed 6 nights in Mar 2024

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, bit far from the beach. Need improvement cleaning the room
Stayed 4 nights in Jan 2024

10/10 Excellent

Zeeshan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fully Recommend
Stayed 3 nights in Nov 2023

10/10 Excellent

Hamza

Stayed 6 nights in Nov 2023

2/10 Terrible

Michelle

Stayed 6 nights in Nov 2023

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2022
Response from Ali on 24 Oct 2022
Dear Guest, Thank you for taking the time to review us. We would love to hear your suggestions in order to improve your requirements during your stay with us. Best regards,

6/10 Okay

Khaled Al

Liked: Staff & service
Disliked: Property conditions & facilities
The room 31010 has a very small window for daylight, kitchen balcony with no curtains, cleaning was not good , specially tea tablea were not wiped during all my one week stay
Stayed 7 nights in May 2022

8/10 Good

Iftikhar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at this property since 2014. This is a good hotel with spacious rooms and good service. The carpet is getting worn off after so many years so they may need to think about it but the furniture is good and well maintained.
Stayed 2 nights in May 2022

10/10 Excellent

Syed Mohsin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Valet and Bell Boys are amazing at this facility , Especially Mr. Vinod has been a gem of a person. Front Desk has some amazing staff Especially Ms Zukhra and Mr Hassan are professional and Helpful. But Mr Sultan at the front desk need to fix his attitude with the client as he needs to be more compassionate and approachable
Stayed 3 nights in Mar 2022

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Nice pleasant and very quiet
Stayed 1 night in Nov 2021

8/10 Good

Tapan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
It’s was amazing for the price
Stayed 3 nights in Jul 2021
Response from Reservation Dept on 29 Jul 2021
thank you for stay and reviews.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly from the staff .
Stayed 11 nights in Jul 2021
Response from Reservation Dept on 29 Jul 2021
Thank you for your stay and review.

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Reservation Dept on 29 Jul 2021
Thank you for your stay and review.

10/10 Excellent

mahmud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from Reservation Dept on 7 Jul 2021
THANK YOU FOR YOUR STAY

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Reservation Dept on 7 Jul 2021
THANK YOU FOR YOUR STAY

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious one bedroom suite with separate kitchen, full dining table and living room.
Stayed 5 nights in Jun 2021
Response from Reservation Dept on 7 Jul 2021
THANK YOU FOR YOUR STAY

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Not what we expected it to be
The room floor was dirty and the furniture is very old (worn-out), not sure why this is a 4* property. The reception desk is polite. The location is alright. The room is spacious, but would have preferred it to be clean instead.
Stayed 1 night in Oct 2020
Response from Ravi Santiago Cluster General Manager Ramada Hotel on 11 Feb 2021
Dear Guest, Thank you for taking time to review us. We would love to hear your suggestions in-order to improve requirements during your stay with us. Best regards,

10/10 Excellent

Mehedi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2021
Response from Reservation Dept on 25 Jan 2021
THANK YOU FOR YOU REVIEWS.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel, there is a lot of shops around the hotel
Stayed 1 night in Dec 2020
Response from Ali on 28 Dec 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020
Response from Ali on 28 Dec 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

John

Stayed 1 night in Sep 2020
Response from Ravi Santiago Cluster General Manager Ramada Hotel on 11 Feb 2021
Dear John, Thank you for taking time to review us . Best regards,

4/10 Poor

Basem

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Ravi Santiago on 10 Sept 2020
Dear Guest , Thank you for taking time to review us . Best regards, Ravi Santiago Cluster General Manager Ramada Hotel & Suites by Wyndham Ajman

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience
There wbadas a very bad smell in the room, and the TV was not working perfectly, delaying in service.
Stayed 1 night in Aug 2020
Response from Ali on 31 Aug 2020
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Amein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, especially the receptionist Mr.maysara
Stayed 1 night in Jul 2020
Response from Ravi Santiago on 23 Jul 2020
Dear Amein, Thank you for your stay at Ramada Hotel & Suites by Wyndham Ajman. We are grateful and glad that you take the time to share your experience with us. Your positive ratings and comments mean a lot to us as it motivates our team to continue to excel in their service. Once again, we would love to have the happiness of seeing you again as our regular guest. We look forward to the opportunity of welcoming you at Ramada Hotel & Suites by Wyndham Ajman soon again. Best Regards, Ravi Santiago Cluster General Manager Ramada Hotel & Suites by Wyndham Ajman

10/10 Excellent

Amein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel
It was amazing stay
Stayed 1 night in Jul 2020
Response from Ravi Santiago Cluster General Manager Ramada Hotel on 20 Jul 2020
Dear Guest , Thank you for taking time to review us . Best regards, Ravi Santiago Cluster General Manager Ramada Hotel & Suites by Wyndham Ajman

4/10 Poor

Mika

Travelled with group
Disliked: Property conditions & facilities, room comfort
After the new ownership, this hotel is a dump
The rooms are big, that's about it. It gets very cold in the rooms and the ac control pad didn't really adjust the temperature. When I told them that my room is too cold they just laughed at me: "you don't like ac, huh? Ha ha haaa". It's so funny to be freezing indoors when it's warm outside. The walls are paper thin. You can hear your neighbor taking a shower like you were in the shower with them. Also the lovely call for prayer can be heard loud and clear in the middle of the night. Birds have their nests on the balconies, so you can't really use them unless you are willing to fight for your territory. Their breakfast and dinner buffets are tasteless in a country where delicious food is easy to come by in any cheap restaurant. When I checked out and asked for a taxi, they just told me to walk to the parking lot because there ought to be taxis there... What a service! So all in all, the hotel is run be people who don't know how to run a hotel. Also, if you don't leave a don't disturb sign on your door, the house keeping will try to get in at 8am. If they can't open the door, they will surely call you. Nothing says holiday more than an early wake up. :-)
Stayed 4 nights in Mar 2020
Response from Ramada Team on 19 Mar 2020
Dear Mika We have carried out an Investigation and below are the findings, It’s not possible that guest have come up with a complaint and he was Given such kind of reply, every day we receive a different kind of guest Complaints but never come across such reply given by any hotel staff To any guest. After check out, the guest asked for the Taxi and he was informed that, Taxies are available round the clock in front of the Hotel main entrance, Do you need assistance for the Taxi and your luggage? Guest replied No, it is fine will manage by himself and left the desk, Room servicing by housekeeping start from 09:00 am onwards daily, Below are the timing of room cleaned by housekeeping during guest stayed Guest stayed in Suite # 2907 from 2nd to 6th March 2020. 3rd March 10:30 AM 4th March 2:32 PM 5th March 1:12 PM Birds have their nests on the balconies: - There are no birds nest in the balcony, attached is the picture for your reference. Being an Islamic country there is a call of pray early morning around 5:30 am not in the middle of the night, As guest suite room was in the middle tower so the call of pray sound reaches to this suite will be very light The guest was upgraded to a one-bedroom non-smoking suite which has a separate bedroom and a living room, It is not possible that one can hear next door sounds as the living room is in between bedroom along with the The kitchen which separates the next door room

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Ali on 2 Mar 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Georgi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business trip
Not bad. Staff polite. Convinient location to Hamriayh Free Port.
Stayed 2 nights in Feb 2020
Response from Ali on 2 Mar 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable. Cleaning to a good standard
Stayed 3 nights in Jan 2020
Response from Ali on 9 Feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Ali on 12 Jan 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Ali on 12 Jan 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Ali on 9 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Iftikhar Hamdani on 31 Oct 2019
Dear Anonymous, Thank you for your recent stay at Ramada Hotel & Suites by Wyndham Ajman! We are grateful and glad that you take the time to share your experience with us. Your positive rating means a lot to me and my team as it motivates us to our best. We look forward to the opportunity of welcoming you at Ramada Hotel & Suites by Wyndham Ajman soon again. Best Regards, Iftikhar Hamdani Cluster General Manager Ramada Hotel & Suites by Wyndham Ajman

6/10 Okay

Ti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing I like or dislike.Too many non hotel guest were there
Stayed 3 nights in Oct 2019
Response from Reservation Team on 30 Oct 2019
thank you for your stay.

10/10 Excellent

FLORIDA

Stayed 3 nights in Sep 2019

4/10 Poor

Fatimah

Disliked: Cleanliness, staff & service
Bad
Not clean at all 😔😔
Stayed 23 nights in Jul 2019
Response from Iftikhar Hamdani on 5 Aug 2019
Dear Fatimah, Thank you for your recent stay at Ramada Hotel & Suites by Wyndham Ajman! Thank you for taking time to review us on Expedia as it'll help us to improve further we apologize on the cleanliness inconvenience. We have taken your feedback into serious concerns for our immediate actions. We understand that our guests expect very highly of us and so we'll make sure that we take necessary measures to overcome these setbacks. We hope that you'll give us another chance to serve you better next time. Once again, we apologize for all the discomforts. Best regards, Iftikhar Hamdani Cluster General Manager Ramada Hotel & Suites by Wyndham Ajman

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from ali on 30 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

LebTraveler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Apart / Hotel Very comfortable and spacious. Price vs Quality =10/10. Highly recommended
Stayed 5 nights in Jun 2019
Response from ali on 23 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

MS

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony didn't lock. Huge room with lounge, kitchen and large bathroom.
Stayed 2 nights in May 2019
Response from ali on 3 Jun 2019
thank you

6/10 Okay

Verified traveller

Business traveller
Nice king suite with kitchen, living, and dining room. There wasn’t anything unique. I could hear the water running through the walls. My room had watermelon seeds on the floor which means they hadn’t vacuumed. Little bit of mold in the shower.
Stayed 5 nights in Apr 2019
Response from ali on 4 May 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from ali on 14 Apr 2019
THANK YOU

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019
Response from ali on 14 Apr 2019
THANK YOU

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Although the property says that they are furnished suits with kitchen and laundry facility in room but it turned to be without kooing or washing equipment in room . 90% of the customers are tourists gruops from east Europe which makes the respond time to any request takes too much time and sometimes need several reminders .As a guest paying directly by myself the rates given to me are up twice to what offered to the tourist groups . I was planning to extend my stay for several nights but the hotel was fully booked for the rest of the month. I was lucky to find a similar hotel appartments half the rate with even better privileges.
Stayed 3 nights in Mar 2019
Response from ali on 4 May 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from ali on 14 Apr 2019
THANK YOU

6/10 Okay

Ibrahim

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from ali on 11 Dec 2018
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

MAHENDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Ramada Hotel & Suites Ajman on 12 Aug 2018
Dear Mahendra, Thank you for your recent ratings, we appreciate your feedback, looking forward to see you again at Ramada Hotel & Suites Ajman.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great big, clean room, full kitchen and sitting area
Stayed 1 night in Jul 2018
Response from Ramada Hotel & Suites Ajman on 12 Aug 2018
Dear Valued Guest, Thank you for your recent stay at Ramada Hotel & Suites Ajman. It gives us a great pleasure that our facilities were appreciated by our valued guest. We are glad to know that we exceeded your expectations and made your stay an exceptional one. Once again, thank you for taking the time to post your review on Expedia. We would love to have the happiness of seeing you again as our regular guest. Best Regards, Iftikhar Hamdani Cluster General Manager Ramada Hotel & Suites Ajman

10/10 Excellent

mohamed, Ajman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at the hotel. Would definitely recommend the hotel to others. Staff friendly and hotel clean. Hotel close to everything you need within walking distance.
Stayed 1 night in Jun 2018
Response from Ramada Hotel & Suites Ajman on 5 Jul 2018
Dear Mohamed, Thank you for your recent stay at Ramada Hotel & Suites Ajman. It gives us a great pleasure that our facilities were appreciated by our valued guest. We are glad to know that we exceeded your expectations and made your stay an exceptional one. Once again, thank you for taking the time to post your review on Expedia. We would love to have the happiness of seeing you again as our regular guest. Best Regards, Iftikhar Hamdani Cluster General Manager Ramada Hotel & Suites Ajman

8/10 Good

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Ramada Hotel & Suites Ajman on 5 Jul 2018
Dear Saeed, Thank you for your recent stay at Ramada Hotel & Suites Ajman. It gives us a great pleasure that our facilities were appreciated by our valued guest. We are glad to know that we exceeded your expectations and made your stay an exceptional one. Once again, thank you for taking the time to post your review on Expedia. We would love to have the happiness of seeing you again as our regular guest. Best Regards, Iftikhar Hamdani Cluster General Manager Ramada Hotel & Suites Ajman