We were travelling from Italy across France and the location of this hotel was ideal. The staff were young and very helpful and the restaurant was excellent. Rooms were simple and basic but large and comfortable.
Nice place, with a beautiful park around. Nice and large (octaginal pool), and good spa facilities. You can also sunbath outside during the warm season. 15 min walk from the city centre, so location is not central, but this is the price for being surrounded by green. There is also a bus but rather infrequent. Bring slippers or flip flops for the pool since they are compulsory, and otherwise you have to buy them (I found 9 eur pretty expensive, but I never bought slippers in my life so this could be reasonable).
Booked two rooms as part of our stay to attend conference at the congress centre.
One room was fine as had been recently modernised, the other gave some difficulty with the lock that had to be reset three times.
On the second day one of the rooms had not been cleaned and the bed not made.
I had to find a hotel quickly near to the Hospital in Aix Les Bains as my husband had an accident. The reviews on Expedia helped me narrow down the options and this hotel seemed to meet my requirements in terms of location and quality.
The standard of hotel, the kindness and helpfulness of staff, the restaurant and the lovely shops in the local street all surpassed my expectations.
The staff helped out with what arrangements they could.
I would love to visit again until different circumstances.
Pickles from UK
Between lake and mountains, LOGIS Grand Hôtel du Parc offers you a quality accommodation in the city center of Aix-les-Bains …More
Terrible experience with check-in (had to wait 2 hours and was then told room wasn't ready...might be within an hour). This is due to their unenforced check-out policy (noon, 3pm, or 6pm...but no one seems to track this). All else with the hotel was adequate.
We stayed on a Monday (22nd July) when the restaurant was closed which may explain why we were the only guests in the hotel that night. But this also meant that we had it all to ourselves :-). The pool was very warm and spotless until clouds and wind from an approaching storm blew leaves all over it, which added to the charm. The service was excellent - warm, attentive but not overly so. It's the little things that count like a couple of slices of cake offered with a delicious sparkling rose, or the umbrella brought over 'in case the weather turns' whilst we were enjoying the warmth of the evening by the pool. Our room was kindly upgraded to a duplex level with air con which was not just opulent and high spec but also charming. The grounds were also beautiful (as well as spotless) and the guest book confirmed the high quality of guests and satisfaction enjoyed by all who have stayed.
Our only criticism would be the price of the breakfast. We booked it as there was nowhere else to eat within walking distance, and we wanted a last dip in the pool before checking out. At 25 euros per person, it is a steep price and inevitably we expected a lot - we each had a croissant, a pain au chocolat, a couple of slices of bread with small selection of jams, a small fresh fruit salad, fresh squeezed juice and coffee. Plus a small round local brioche. It was all very tasty but definitely not worth 25 euros.
Lolly from Beckenham, Kent, UK
Hotel Château de la Tour de Puits is housed in an elegant castle offering charming 4 star guest accommodation in Savoy …More
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