Our experience in this hotel was very disappointing. The setting and the inn are lovely. However, we did not feel comfortable or welcomed by the owners. We did not even have 4 pillows in the room and when we asked for 2 more were told, 'they are in the cabinet.' They were not and we did not have any left either when we asked. We only had 2 towels in the room, no hand towels or face cloths. No Kleenex and only ONE roll of toilet paper. When we asked for ice we were told 'no'... because we brought in our own beverages (wine / beer) and they would sell us wine and would not provide the ice to chill our own.
Lovely setting but it ended there. Nice breakfast provided on the terrace. Two nights was two too many.
Mike from Brampton
The Mas de Fauchon Hotel in Saint-Cannat is a great location for spending a relaxing holiday in the French countryside in the …More
We found this hotel better than expected. There was a bit of a strange smell in the room, not stinky per-say but just weird. The room and hotel in general is very spacious. Though the route national passes next to the hotel the noise was not very noticeable (aside from the odd loud motorbike). Due to the location there is not much of a view though the rooms have nice large windows. The area surrounding the pool is enclosed with a fence so it is not as spacious as it appears in the photos. During the evening of the 14th of July we wandered into Rousset and were pleased to find that the restaurants on the place du village set up tables outside and there was a Claude Francois cover band performing! We had a wonderful 3 course meal with drinks for only only 15 euro and thoroughly enjoyed the entertainment (though the lady at the front desk was unaware of any events that evening and couldn't recommend anything to us). The village seems to have events quite often so we recommend checking it out. Our main complaint concerns the management as the hotel is grossly understaffed. Nobody manned the bar next to the pool and we had to search for someone to help us. There was only one lady who worked during breakfast to take orders, serve clients and clean tables. The staff are very helpful but there are simply not enough of them.
The location is very convenient in central Aix-en-Provence, right next to the office of tourism where you can get needed information about the town and book tours.
The hotel has a nice reception area and friendly staff. The room is decent and new, not too small comparing to Paris.
Only stayed one night, but were pleased with the accommodation. La Rotunde is well-situated for exploring Aix on foot and easy to find because it is near the big fountain. Room was dark because of heavy wood shutters, but street noise was not a problem. Kind of had a business hotel feel. Otherwise clean and comfortable; a good value. Secure off-street parking was a bonus.
Mary from Pasadena, CA
The Aix-en-Provence Hotel La Rotonde is a warm and charming hotel where guests will receive great hospitality in a bright …More
I spent one night in Marseille and had to get out for the remainder of my stay in that region. Instead I retreated into the countryside near Aix-en-provence at Le Mas d'Entremont, and it was a solid move I have to say.
Le Mas is a fantastic hotel, truly relaxing. Every member of the staff that I encountered was friendly and helpful. I highly recommend this hotel. The restaurant was superb. The grounds were a delight. If I return to Provence, I will stay at Le Mas.
An item that I found amusing was that when I was shopping on expedia's site, I saw several hotels that caught my eye. I saw a picture of a German Shepherd dog lounging at the front entrance of Le Mas d'Entremont and I said "That's the place for me." As I arrived at the hotel later, there the dog was, in the exact same pose and position as I saw on the expedia site. I asked jokingly if the dog was real, since it seemed odd. Over the course of my several days stay, I saw the dog move around, proving that it was real. But I found that I saw it in that position near the entrance as often as not, so no wonder. She was incredibly gentle by the way.
You need to have a car at this hotel though. Don't stay here unless you have a car or are prepared to either spend a fair amount on taxis, or to not leave.
Kerwin from Denver
The Mas d'Entremont Hotel Restaurant is peacefully located in Aix-en-Provence's countryside , the perfect base for all …More
We were surprised at how beautiful the hotel and grounds were. The hotel had country comforts although it was only minutes from the center of town. We dropped out bags, had no trouble parking and were off to see the town. We would highly recommend this hotel.
Dan from Southern California
Set in one hectare of formal gardens beside Sainte-Victoire, this Provencal country house hotel has mountain views. …More
After travel plans fell through we needed somewhere in Aix-en-Provence to stay pretty quickly, and we managed to book online that day very quickly and easily, and the staff were expecting us when we arrived. They were polite and friendly, and the room was clean and comfortable, with an enormous bathroom.
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