Very fancy, beautiful building and grounds, full of international tourists. Previous review comments about staff were accurate - there seemed to be loads of people at every station but not very organized or efficient. Had to waive down bartender when seated *at* the bar, waited almost 30 minutes for someone to fetch bags at checkout. Most seemed young, perhaps inexperienced. It was a nice respite overall.
Hotel room, comforts, facilities are all very good except for the cold and rude behaviour of the staff including the reception, manager... location of the hotel is good, away from noise pollution at a cool silent place...
Kamal from Delhi
Excellent services combined with a homely atmosphere define the Grand hotel in Agra, India. This fine three star retreat …More
What can I say we arrived and greeted with juice and flower necklace perfect after a drive to get here. Safe and secure with guards at gate. Receptionist very helpful young chap nothing too much trouble. Room spacious with tea coffe and water complimentary. 80 year old bath added to charm!! Location no issues but we had a driver/taxi - not far from Taj and other sites. Grounds are exceptional with big lawn to have afternoon tea, a swimming pool set back with wait or service from the awesome latesh, evening entertainment from amazing sitar player who was so eager to explain types of music- a real treat. Puppet show in the evening with 2 locals (one child on drum) very funny performance. Food nice and recommend the dal! Minor niggle pigeon poo around edges of seats but that is it. A true regency style and relaxing stay. Very good hotel strongly recommend. Thank you
Being a heritage hotel in the city of Agra Grand Imperial Hotel in Agra has been serving discerning travelers since 1905 …More
a great hotel with great value. its not the cheapest but these have facilities aligned to their ciost ie cheap and bad. this hotel was great and althpough not in oberoi class the location and facilities are more than you could want for at the price. the pool is the icing on the cake, after a day walking around the sights to jump into the cool water is worth a million. i would stay again any time, good facilities, walking distance of the taj and shops and coffee house opposite. another thing to consider when in agra try the green park restaurant bar. not far from hotel, very informal you can sit in a grassy garden and enjoy a beer away from the noise and dust of the street.
We were REALLY very well looked after at the Gateway Hotel. Upgraded room. Nice dinner and breakfast. The hotel is not brand new but has charm and character. It is well maintained and staff are excellent. Would definitely recommend if visiting the Taj Mahal. An overnight stay is all you need.
No, much inter action of the staff as we are new and also not knowing the language.Reception managers should explain the type of booking ( thro agents like Expedia ) and also the type of room we have booked at the time of entry.
Food ( Lunch - MINI thali what we have taken) is not ok at the restaurant.
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