GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Chamber of Emperors
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Mughal Chambers
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Royal Mughal Suite
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
ITC Mughal Agra offers 233 air-conditioned accommodations with minibars and safes. Rooms feature courtyard, garden, or pool views. A pillow menu is available. Satellite television is provided. Bathrooms include bathrobes, phones, complimentary toiletries, and hair dryers.
This Agra resort provides wired and wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and wake-up calls can be requested.
Room Amenities
Dining
Peshawari - This theme restaurant serves lunch and dinner, and has a bar. Reservations are required in the winter.
Taj Bano - This fine-dining restaurant serves breakfast, lunch and dinner, and has a bar.
Mahjong Room - This theme restaurant serves lunch and dinner, and has a bar.
24-hour room service is available.
Recreation
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, a steam room, and a fitness facility.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at ITC Mughal Agra
of guests recommend
out of 36 reviews
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Showing 1 - 10 results (of 36) · See more ITC Mughal Agra reviews
“Nice hotel, extras are very expensive tho”
All that you'd expect from a hotel of this price - helpful staff, comfortable rooms (bathroom was a bit dated tho), nice pool. On the downside the extras (ie laundry, restaurant were very expensive) and the staff in the restaurant were very slow. Could do a lot worse than this hotel tho.
“enjoyed our stay”
The location to the Taj Mahal was great and it was easy to get to when coming from Delhi. The grounds are beautiful but could use a little upkeep in some areas. The playground could be nice but the grass was high and the play area seemed a little ignored. Also, the game room near the pool was the same. The pool is beautiful and was a great spot for our family. Even though I was a little disappointed by the playground, our children had a fab time exploring the grounds and also playing in the playground. The restaurant staff was so nice and went out of the way to make sure our children got something they enjoyed. There were many choices and something for everyone. I would definitely suggest ITC Mughal to others and would go back. The housekeeping was also the sweetest. He set up the bed for our little ones and came back the next day to make sure they had slept well.
“hotel was very nice and clean. food was great. security was very good.”
THIS WAS AN EXCELLENT HOTEL AS EXPECTED WITH A STAR. FOOD WAS GREAT. ENTIRE CAMPUS WAS VERY WELL KEPT AND FELT LIKE AN OASIS IN THE CHAOS OF INDIA
“Never again”
After a very long, and stressful ride to Agra from Delhi, we finally arrived at this hotel. From the moment we checked in the receptionist found a way to disappoint, by not agreeing to give us 2 keys for our room. What a great way to "greet" your guests and show hospitality. I had to almost fight to get the required second key (ridiculous). We arrive to our "Mughal Suite" to find accommodations fit for the 1990´s. Being very tired, I decided to head out to the spa. Upon arrival into the spa, the front desk manager there ALSO said I could not enter if I did not have a treatment appointment (which sounded odd, but again, understandable), I explained I had a very long and tiresome journey and all I wanted was to use their facility to relax for a while. He proceeded to say "I´ll do you a favor and let you in" (by then, all I wanted was to turn around and leave!) After the Spa, I decided to order room service- a fiasco again. Breakfast the next morning- in a board room with a must carpet, b/c the restaurant was full (what kind of a hotel lacks a restaurant that can accommodate all its guests?) Certainly NOT a 5 star property, not even 3, if I may say so. Very disappointed with my entire stay. The scheme continued throughout our entire stay (at the spa, room service, restaurant, front desk) This is a place that wants to be great, but simply cannot. I will not stay there again.
“Nurse”
Great hotel.,great service,a butler to show me around the hotel.The staff could not do enough for me.If I ever go back to Agra I will stay there again.Will recommend my friends if they visit Agra
“Very impressed with this hotel. The only remarks I would make is that they can impove their food qua”
I am very impressed withis hotel. The only suggestion for improvement is the food quality for the room service. It was below my expecgtations and below that of other ITC hotels namely New Delhi, I stayed several times.
“NICE EXPEIRENCE OVERALL”
DEFINATELY VALUE FOR MONEY ,ALTHOUGH FOOD COULD HAVE BEEN BETTER,SWIMMING POOL WAS UNDER REPAIR WHICH SHOULD HAVE INFORMED EARLIER
“AMAZING Hotel Experience. True luxury!”
The nicest hotel that I have ever stayed at.
“Awesome ITC Mughal Agra!!!”
This hotel is exceptional! Everything was unbelievable! The staff at this hotel know what service is! The hotel and its grounds were beautiful! The restaurants and other facilities such as the spa were outstanding! I am very particular about what I like and I could not find any faults with this hotel!!! I strongly recommend this hotel!!
“Lovely hotel, personalised service”
Staff were all very friendly. Room clean, bed comfortable. Staff helped with everything we needed (for example, we were cold and were brought a heater straight away). Breakfast was great, all of the usual Western options as well as lots of traditional Indian food to taste. I would recommend this hotel, no problems at all!
Showing 1 - 10 results (of 36) · See more ITC Mughal Agra reviews
Taj Ganj Uttar Pradesh Agra, 282001 India
Nearby Points of Interest
Location Highlights
The preferred airport for ITC Mughal Agra is Agra (AGR-Kheria) - 8.2 km / 5.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Taj Mahal, Agra, India:
Taj Ganj Uttar Pradesh Agra, 282001 India
