Hotel room, comforts, facilities are all very good except for the cold and rude behaviour of the staff including the reception, manager... location of the hotel is good, away from noise pollution at a cool silent place...
Kamal from Delhi
Excellent services combined with a homely atmosphere define the Grand hotel in Agra, India. This fine three star retreat …More
Rooms are nice and clean. However the boiler in the toilet was not working so they changed our room to the one where it was working.
Wi Fi which is supposed to be free in the hotel was not working. After repeatedly telling the hotel staff and they re-setting the router it still never worked eventually. So guss it was my bad luck.
Wonderful experience. Greeted by Ms. Sylvia who was very welcoming and helpful. She organized and took care of all of the details of our stay and tour of the Taj Mahal and other sights we requested. She went over and beyond to assist us, make our stay comfortable and the best. The tour guide provided was extremely knowledgable, spoke English well and truly looked out for us. We had the best tour experience. Our cab driver Mr. Pramood was very accommodating, helpful and professional he assisted us to catch our train even coming to the platform and seeing us onto our train car. Overall an excellent hotel, and services. Highly recommended!
this is a budget hotel, but in india this concenpt can often come with nasty surprises...
we found this hotel exceeded our expectations, thus was a welcome and pleasent surprise
especially their restaurant, which was really good
(there was no hot water, but so what.. its warm enough that a cold wash is OK)
it's about a 15min walk to the taj mahal, and has various convienent nearby things like cash point, wine-seller, etc (you need the cash point given what they want to charge for the wine!)
ian & danielle from London, UK
Set in a prime location in Agra, the historic city of Taj Mahal , the Taj Plaza Hotel is a city's familiar and distinctive …More
a great hotel with great value. its not the cheapest but these have facilities aligned to their ciost ie cheap and bad. this hotel was great and althpough not in oberoi class the location and facilities are more than you could want for at the price. the pool is the icing on the cake, after a day walking around the sights to jump into the cool water is worth a million. i would stay again any time, good facilities, walking distance of the taj and shops and coffee house opposite. another thing to consider when in agra try the green park restaurant bar. not far from hotel, very informal you can sit in a grassy garden and enjoy a beer away from the noise and dust of the street.
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