Excellent, well-maintained hotel. Helpful and friendly staff (cleaning people, front-dest and concierge); close to hockey arena and to downtown (see the architectural heritage - it's actually brilliant) which I explored in a walking tour (as per booklet that sets out self-guided walking tours).
While it is not the ritziest place in the world, it was very comfortable for the two weeks I stayed while my house was being renovated. The amenities sure helped - having a refrigerator and a microwave in the room saved me a fortune in food costs, because I didn't have to eat out all the time. But it's the staff that makes this place - they are all friendly, and available when you need them. I enjoyed my stay.
I am from out of town but hosted my wedding here on 10/2, hosting a bachelorette on 9/30 in downtown Buffalo. All of the staff that helped us or that we just encountered were friendly and helpful. The facility had character and was very modern, nice and clean. We loved our stay and would recommend for both large and small parties at it is super affordable and right downtown!
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