Outdoor pool, pool loungers

Reviews of Rydges South Park Adelaide

4 out of 5
Rydges South Park Adelaide
1 South Terrace, Adelaide, SA

Reviews

8.0

Very good

Rating 10 - Excellent. 365 out of 1000 reviews" "
Rating 8 - Good. 390 out of 1000 reviews" "
Rating 6 - Okay. 147 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Magda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed and was impressed at how friendly and welcoming the staff were at the hotel. The only criticism I had was that there was no conditioner in the shower and the gym was pretty small.
Stayed 2 nights in Mar 2024
Response from Night Manager on 14 Mar 2024
Thank you for the feedback. We appreciate it. Regards.

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beautiful place to sleep,and convenient spot for me to do what I needed to….
Stayed 1 night in Mar 2024
Response from Hotel management on 9 Mar 2024
Thank you Ben for taking time to write a feedback. We appreciate your kind words and hope to welcome you back next time your travel brings you to Adelaide.

10/10 Excellent

Joanna

Stayed 1 night in Jan 2024
Response from _Rydges Adelaide Team_ on 4 Mar 2024
Dear Joanna, We are very glad to know that you had an enjoyable stay with us. Thank you very much for taking the time to rate our property. We look forward to welcoming you again in the future.

10/10 Excellent

Hermeet

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Feb 2024
Response from Rydges Adelaide Team on 4 Mar 2024
Dear Hermeet, We are very glad to know that you had an enjoyable stay with us. Thank you very much for taking the time to rate our property. We look forward to welcoming you again in the future.

8/10 Good

Brooke

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property was nice and clean. Bathrooms were a little dated but clean. We stayed 3 nights and no linen change. Only one real issue and that was that a fresh towel had a giant hard booger stuck in it. Was very gross!!
Stayed 3 nights in Feb 2024
Response from Team Rydges on 26 Feb 2024
Dear Brooke, Thank you for the feedback. We are delighted to know that you enjoyed the property facilities and the cleanliness. However, we are sorry to know that you encountered a stained towel in the room. But please be assured that these are not our service standards and would have gone unnoticed by our team. Our 24/7 reception team would have positively assisted with replacing them immediately if notified. But we will ensure that our team will keep an eye out for details and not have this repeated again. We hope to have an opportunity to welcome you back to Rydges Adelaide and offer a better experience. Thank you.

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and clean. Staff very friendly and helpful.
Stayed 1 night in Feb 2024
Response from Rydges Team on 19 Feb 2024
Dear Nicky,Thank you for the wonderful feedback. Our team will be highly motivated to read your comments. We look forward to welcoming you back on your next visit to Adelaide. thank you.

6/10 Okay

John

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Renovated and clean. However, I was placed in a room with no balcony on level 1. Last few times, I stayed in rooms where there was balacony. Wold be good if the hotel made it clear if there is no balcony in the first place when I booked or check-in.
Stayed 1 night in Jan 2024
Response from Team Rydges on 23 Jan 2024
Dear John,Thank you for your feedback. We wish to let you know that balcony rooms are always subject to availability. We do endeavour our best to accommodate guest's requests if informed prior to arrival depending on the availability. Also, we have a few Superior category rooms that have a default balcony feature. These details are available in the feature section of the website. Alternatively, our reception team is available 24/7 to assist with any enquiries. We hope to have another opportunity to better your experience at the Rydges Adelaide. Thank you.

10/10 Excellent

Ute

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Team Rydges on 23 Jan 2024
Dear Ute,Thank you for the wonderful feedback.Best Regards,

4/10 Poor

Madhvi, Mernda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Team Rydges on 23 Jan 2024
Dear Madhvi,Thank you for taking the time to leave a review. It makes it hard for us to understand the reason for this rating without any description. Please do not hesitate to contact us directly to discuss further. We hope to have an opportunity to better your experience next time. Kind regards,

10/10 Excellent

Sarah

Travelled with family
Very happy would stay again. Excellent price from Wotif
Stayed 3 nights in Dec 2023
Response from Team Rydges on 23 Jan 2024
Dear Sarah,Thank you for the wonderful feedback. Look forward to welcoming you back soon. Thank you.Kind Regards,

10/10 Excellent

Oscar Clement

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, rooms were clean and modern, definitely recommend this hotel to anyone. Also, try the cafe, dam they make good food.
Stayed 4 nights in Dec 2023
Response from Team Rydges on 23 Jan 2024
Dear Oscar,Thank you for the lovely feedback. Our staff will be delighted to read your comments. We look forward to welcoming you back soon. Thank you.

10/10 Excellent

Karen

Stayed 1 night in Dec 2023
Response from Team Rydges on 23 Jan 2024
Dear Karen,Thank you for the wonderful feedback. Look forward to welcoming you back to Rydges Adelaide.Kind Regards,

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Dec 2023
Response from Team Rydges on 20 Dec 2023
Dear Dr Geoffrey,Thank you for your kind words. Every single feedback is valuable to us. We look forward to welcoming you back at Rydges Adelaide.

2/10 Terrible

Michael

Stayed 2 nights in Nov 2023
Response from Team Rydges on 23 Jan 2024
Dear Michael, It is disheartening to see a 1-star review. We would like to know more about your experience to understand the shortfalls. One of our team members would like to get in touch with you to understand more about this review. Thank you.

8/10 Good

Russell

Stayed 2 nights in Nov 2023
Response from Team Rydges on 20 Dec 2023
Dear Russell,Thank you for your feedback. We look forward to providing you with another delightful stay at Rydges Adelaide.

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room and facilities to our needs. We didn’t utilise car park thankfully after watching 2 cars hit others. Disappointed in service of room. Didn't replenish tea, coffee milk. Even had to ask for toilet paper. Eventhough pay at property, charged for stay 2 months prior.
Stayed 5 nights in Nov 2023
Response from Rydges Adelaide Team on 28 Nov 2023
Dear Cheryl,Thank you for taking the time for sharing your experience.You indicated in your feedback about the housekeeping issues and amenities not being replenished. Also in your feedback you highlighted about payment taken in advance which was due to a technical glitch. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. . We have taken notice of your comments and have taken corrective action, regular training in housekeeping has been increased to catch up on any shortcomings. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future.Warm regards

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Staff were highly accommodating for our needs, professional manor, the rooms are well spaced and clean.
Stayed 4 nights in Nov 2023
Response from Rydges Adelaide Team on 20 Nov 2023
Dear Brandon,Thank you for the kind words, our staff will positively be motivated reading your feedback. We look forward to welcoming you back soon. Thank you.

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and easy parking
Stayed 1 night in Nov 2023
Response from Rydges Adelaide Team on 19 Nov 2023
Dear Gillian,Thank you for taking the time to share the feedback. We look forward to welcoming you back on your next stay at Rydges Adelaide. Best Regards,

2/10 Terrible

Tayla

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely noisy, didn’t get to sleep because of the function going on directly above us, why they wouldn’t have a function room on the bottom floor I don’t know the more you pay for a room the higher you are which means the closer to the noise, go figure, spa filthy, wifi does not work at all
Stayed 1 night in Nov 2023
Response from Rydges Adelaide Team on 10 Nov 2023
Dear Tayla,I am writing to you regarding your stay at our hotel. I would like to thank you for taking time to write your feedback and it holds the utmost value for us. I would like to apologize for the service shortfalls that you encountered during your stay, as these are not the service standards, we set for ourselves here at The Rydges South Park Adelaide. It is certainly never our intent to disappoint our guests nor provide anything less than the best in service and facilities. We take great pride in the level of service and attention to detail that we are able to provide to our guests and when their expectations are not met, we have failed in our primary endeavour.I have highlighted your concerns to the concerned department. I really appreciate you taking the time to bring up to our attention the challenges you have encountered. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Adelaide. Warm regards,

10/10 Excellent

Geoffrey, Underdale

Stayed 1 night in Oct 2023
Response from Rydges Adelaide Team on 20 Nov 2023
Dear Geoffrey,Thank you for the wonderful feedback. Look forward to seeing you soon. Thank you.

8/10 Good

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Rydges Adelaide Team on 1 Nov 2023
Dear TristanThank you very much for taking the time to rate our property. We appreciate the feedback and hope to welcome you again in the future.

8/10 Good

F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Rydges Adelaide Team on 13 Oct 2023
Dear FWe are glad to know that you had an overall enjoyable stay with us. Thank you very much for taking the time to rate us. We hope to welcome you again in the future.

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Rooms were a little tired/worn and the room type my travelling companion and I both had were 'recently renovated' so that was a little disappointing. Air con was magic (cold and reliable) in the blsitering heat while we were there. Beds comfortable. Pool at hotel, totally feral.
Response from Rydges Adelaide Team on 8 Oct 2023
Dear Matthew,Thank you for sharing your experience at Rydges Adelaide through Expedia.Feedback from our guests is the most valuable advice we can receive. I am very glad to know that you had a fantastic stay with us. We appreciate your kind compliments about our hotel, service and facilities. Thank you for your great support and it will be our pleasure to offer you another delightful experience at Rydges Adelaide in future. Your business is much appreciated, and we’ll do our very best to continue to give you the kind of service you deserve. Thank you once again for your valuable feedback.

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, great staff
Stayed 1 night in Sep 2023
Response from Rydges Adelaide Team on 27 Sept 2023
Dear Wesley,Thank you for the lovely feedback. Our team will be delighted to read your comments. We look forward to welcoming you back to Rydges Adelaide.

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Rydges Adelaide Team on 27 Sept 2023
Dear James,Thank you for the feedback. We look forward to welcoming you back to Rydges Adelaide.

10/10 Excellent

Bronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Parking bays a bit squishy to get out of - with Toyota Hilux. Not fond of shower over bath. Complementary bottle water would be great. Everything else was great!
Stayed 2 nights in Sep 2023
Response from Rydges Adelaide Team on 27 Sept 2023
Dear Bronnie,Thank you for taking the time to leave us with a 5/5 rating. We are pleased to know that you have enjoyed our services. Your feedback regarding the car parking has been duly noted by our management. Also, thank you for the feedback regarding the complementary water bottles in the rooms. Nevertheless, we do provide complimentary filtered water on request 24/7 just a call away to the reception.We look forward to providing you with another delightful experience at Rydges Adelaide.

10/10 Excellent

Mary

Stayed 1 night in Sep 2023
Response from Rydges Adelaide Team on 26 Sept 2023
Dear Mary,Thank you for the wonderful feedback. Our team will definitely be motivated by your review. We look forward to welcoming you back to Rydges Adelaide on your next visit.

10/10 Excellent

Yvanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were sooooo comfortable and the shower always hot. Everything in good working condition.
Stayed 3 nights in Sep 2023
Response from Hotel Management on 10 Sept 2023
Hi Yvonne,We appreciate you taking your time to write a feedback.Thank you so much for your kind words. We hope to welcome you next time your travel brings you to Adelaide.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel..
Really good and friendly service.
Stayed 1 night in Aug 2023
Response from Hotel Management on 31 Aug 2023
Hi Peter,Thank you for your kind words. Hope to welcome you soon at the hotel.

6/10 Okay

Zoher

Stayed 2 nights in Aug 2023
Response from Rydges Adelaide Team on 16 Sept 2023
Dear Guest,Thank you for sharing your experience at The Rydges South Park Adelaide.Feedback from our guests is the most valuable advice we can receive. I am very glad to know that you had a fantastic stay with us. We appreciate your kind compliments about our hotel, service and facilities. Thank you for your great support and it will be our pleasure to offer you another delightful experience at The Rydges in future. Your business is much appreciated, and we’ll do our very best to continue to give you the kind of service you deserve. Thank you once again for your valuable feedback. Warm regards,

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car parking is a little tight. Most people seem to have bigger cars now and getting out would be quite difficult if we didn’t get a park on the edge which we were lucky enough to get.
Stayed 1 night in Aug 2023
Response from Rydges Adelaide Team on 24 Aug 2023
Dear Nick,We are glad to know that you had an overall enjoyable stay with us.Thank you very much for the feedback on our carpark. We have forwarded to the relevant personnel so actions could be taken if required. Hopefully, we can welcom you again in the future.

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Would stay again
Stayed 1 night in Aug 2023
Response from Hotel Management on 10 Aug 2023
Hi Lauren,Thank you for your kind words. We hope to welcome you soon in one of our lobbies.

10/10 Excellent

Mireille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Management on 10 Aug 2023
Hi Mireille,Thank you for taking your time reviewing us. We hope to welcome you soon at one our lobbies.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. It was quiet. Room was clean. The staff were very friendly.
Stayed 1 night in Aug 2023
Response from Rydges Adelaide Team on 7 Aug 2023
Dear Christine,We are very glad that you had an enjoyable stay with us.Thank you very much for your feedback. We hope to welcome you again in the future.

8/10 Good

Emma

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very happy with our room here. Small, but clean and everything we needed. Bathroom extremely small, dated, but clean and functional. I'd stay here again for sure.
Stayed 5 nights in Jul 2023
Response from Rydges Adelaide Team on 1 Aug 2023
Dear Emma,Thank you so much for the kind words. We look forward to welcoming you back to Rydges Adelaide on your next stay with us.

8/10 Good

Treena

Stayed 1 night in Jul 2023
Response from Night Manager on 31 Jul 2023
Thank you for the feedback.

10/10 Excellent

William

Stayed 1 night in Jul 2023
Response from Rydges Adelaide Team on 29 Jul 2023
Dear William,Thank you for the wonderful feedback. We look forward to welcoming you back to Rydges Adelaide. Thanking you once again.

10/10 Excellent

Debra

Stayed 1 night in Jul 2023
Response from Hotel Management on 15 Aug 2023
Dear Debra,Thank you for your response. We appreciate you taking the time to write feedback.

6/10 Okay

Ashlee

Travelled with group
-not good parking area is too busy on streets and the car park out back had like 20 ish parks -there was a dead gecko in room and partner was afraid of it. -very fancy and pretty tho and the staff were very professional and nice, we got some hot towels which was cool
Stayed 1 night in Jul 2023
Response from Night Manager on 22 Jul 2023
Thank you for the feedback. We appreciate it.

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view from the room !
Stayed 3 nights in Jul 2023
Response from Night Manager on 20 Jul 2023
Thank you. Appreciate the feedback.

2/10 Terrible

Lou

Stayed 1 night in Jul 2023
Response from Rydges Adelaide Team on 7 Aug 2023
Dear LouThank you for rating our property.

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Rydges Adelaide Team on 18 Jul 2023
Dear Liz,Thank you very much for rating us. We are glad to know that you had an enjoyable stay.

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, nothing was too hard and my room was extremely comfortable and clean. One tiny concern was the cleaners accidentally left behind some soiled cleaning cloth.
Stayed 1 night in Jul 2023
Response from Night Manager on 14 Jul 2023
Thank you.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Room was amazing bedding was great shower pressure spot on its the small things
Stayed 3 nights in Jun 2023
Response from Hotel Management on 29 Jun 2023
Hi Donna,We really appreciate your kind words. Hope we get to welcome you back soon.

8/10 Good

Sandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely and clean. However quite noisy from traffic and the balcony door wasn’t quite sealed as the wind would move the double curtains when the door was closed.
Stayed 3 nights in Jun 2023
Response from Hotel Management on 29 Jun 2023
Hi Sandy,Thank you for taking your time and write your feedback. Please be assured we have passed it on to our team. we hope to welcome you back soon in one of our hotels.

6/10 Okay

Ian

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
The recepton staff was nice, the room was tidy the bed was big and nice balcony. My ussue was the breakfast staff when setting the table again reused napkins that were left on a dirty table for the next guest dudnt wipe the table, and reused the spoon for next setup. The staff at the resturant were nice but dudnt know what.port was? I woyld go back as its cheap and the room are bigger and there a blacony, but the room smelt luke cugarette smoke which was a real turn off
Stayed 1 night in Jun 2023
Response from Rydges Adelaide Team on 9 Jun 2023
Dear Ian,Thank you for taking the time to share your experience at Rydges Adelaide. We are delighted that your stay with us was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in future.I have highlighted your concerns to our Food & Beverage department. I really appreciate you taking the time to bring up to our attention of the issues to further improve our guest experience.We look forward to welcome you back at Rydges Adelaide whenever your travel brings you back to Adelaide.

10/10 Excellent

JOHN, KING'S LYNN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Rydges Adelaide Team on 9 Jun 2023
Dear John,Thank you for sharing your experience at The Rydges South Park Adelaide.Feedback from our guests is the most valuable advice we can receive. I am very glad to know that you had a fantastic stay with us. We appreciate your kind compliments about our hotel, service and facilities. Thank you for your great support and it will be our pleasure to offer you another delightful experience at The Rydges in future. Your business is much appreciated, and we’ll do our very best to continue to give you the kind of service you deserve. Thank you once again for your valuable feedback. Warm regards,

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great service restaurant is fantastic
Stayed 2 nights in Jun 2023
Response from Hotel Management on 7 Jun 2023
Thank you for your kind words.

4/10 Poor

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Traffic noise was horrific
Stayed 3 nights in May 2023
Response from Hotel Management on 5 Jun 2023
Dear Lindsey,I am writing to you regarding your stay at our hotel. I would like to thank you for taking time to write your feedback and it holds the utmost value for us. I would like to apologize for the service shortfalls that you encountered during your stay, as these are not the service standards, we set for ourselves here at The Rydges South Park Adelaide. It is certainly never our intent to disappoint our guests nor provide anything less than the best in service and facilities. We take great pride in the level of service and attention to detail that we are able to provide to our guests and when their expectations are not met, we have failed in our primary endeavour.I have highlighted your concerns to the concerned department. I really appreciate you taking the time to bring up to our attention the challenges you have encountered. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Adelaide. Warm regards,

2/10 Terrible

Ryan

Stayed 2 nights in May 2023
Response from Rydges Adelaide Team on 24 Jun 2023
Dear Ryan, Booking was canceled after the free cancellation period, hence the first night has been charged to your card as a no-show fee. We understand your frustration but the booking policies are stated much before even reserving the rooms. This review has been provided without even staying at our property or utilizing any of our services. Hence requesting you review it once again. Thank You.