Peppers Premium King | Premium bedding, minibar, in-room safe, desk

Reviews of Peppers Waymouth Hotel

5 out of 5
Peppers Waymouth Hotel
55 Waymouth Street, Adelaide, SA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1006 reviews" "
Rating 8 - Good. 308 out of 1006 reviews" "
Rating 6 - Okay. 68 out of 1006 reviews" "
Rating 4 - Poor. 25 out of 1006 reviews" "
Rating 2 - Terrible. 12 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with partner
Liked: Amenities
Lovely stay. Welcoming staff, lovely facilities, clean. Perfect.
Stayed 1 night in Mar 2024

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location a d close to everything but enough away from busy / noisy cbd center
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first class hotel in every aspect.
Stayed 1 night in Mar 2024

10/10 Excellent

Colin George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly welcome,
Stayed 5 nights in Mar 2024

10/10 Excellent

Maryanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfy bed, large nice dark room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rita

Stayed 2 nights in Mar 2024

6/10 Okay

Alastair

Business traveller
Liked: Cleanliness
Bog standard hotel on an inner urban street
Stayed 2 nights in Mar 2024
Response from Emma on 27 Mar 2024
Dear Alastair,We appreciate your time in reviewing us however we are very disheartened to read this.We're sorry to hear you did not enjoy your stay and are always available to discuss any queries or concerns you have before, during and after your stay.If there is anything you wish to discuss, please do not hesitate to reach out to us at any time.Kind regards,Emma Barry

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very friendly staff. Would stay again.
Stayed 1 night in Feb 2024

8/10 Good

Paul Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Akash Khilari on 10 Feb 2024
Dear Paul,Thank you for your positive review.We hope you had a comfortable stay with us.Thank you again for sharing your experience, and we hope to welcome you back to Peppers Waymouth !Best Regards,Akash Khilari

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Akash Khilari on 2 Feb 2024
Dear Daniel,Thank you for the great review. We are glad you enjoyed your stay with us.We look forward to welcoming you back soon.Kind regards,Akash Khilari

10/10 Excellent

Carey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and efficient Free upgrade on arrival with complimentary drink at the in house bar Room spotlessly clean and well appointed Bed was perfect No road noise or from surrounding rooms Definitely worth paying the extra cost
Stayed 1 night in Jan 2024
Response from Akash Khilari on 28 Jan 2024
Dear Carey,Thank you for the great review of our hotel! We very much appreciate your comments regarding your stay at the Peppers Waymouth Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope to welcome you back to our hotel very soon!Sincerely,Akash Khilari

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get a scale in the lobby or library to allow weighing luggage. LOVED the front staff; always helpful. Laundry service too expensive - we opted to Jim's for large 10kg load.
Stayed 4 nights in Jan 2024
Response from Eden Dadgar - Assistant Manager on 19 Jan 2024
Dear Steven, Thank you so much for you 5-star review. Guest experience is truly at the very heart of all we do and as such, I am thrilled to read our teams hospitality was a highlight of your stay, so sincerely, thank you. We look forward to welcoming you back to Peppers Waymouth Hotel in the near future, for another extraordinary stay with us. Warm regards, Eden Dadgar

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. I just don't understand why when you put a coffee machine in the room, you don't replenish the pods each day. That's the only issue - otherwise, perfectly ok...
Stayed 3 nights in Jan 2024
Response from Eden Dadgar - Assistant Manager on 19 Jan 2024
Dear Julian, Thank you so much for taking the time to review your recent stay at Peppers Waymouth Hotel. Guest experience is at the very heart of all we do and as such, we are thrilled to read you had a lovely stay with us. I am sorry to hear that there has been a miss-communication surrounding our in room amenities. We offer complimentary coffee pods on arrival and any additional can be requested during your stay. Thank you once again for your feedback.We look forward to welcoming you back in the near future. Warm regards, Eden Dadgar

10/10 Excellent

Roldan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed three nights in this hotel for a Holiday. Quite central so accessible to shopping malls, museum, and the Adelaide Market. Loved Adelaide, loved my stay in this hotel. Would definitely book again for next time!
Stayed 3 nights in Jan 2024
Response from Eden Dadgar - Assistant Manager on 19 Jan 2024
Dear Roldan, Thank you so much for your lovely words and 5-star review. Guest experience is truly at the very heart of all we do, as such, it is a joy to read you loved our beautiful hotel located in our vibrant city centre. We look forward to welcoming you back to Peppers Waymouth Hotel in the near future for another extraordinary stay with us. Warm regards, Eden Dadgar

10/10 Excellent

Ashley

Stayed 1 night in Jan 2024
Response from Eden Dadgar - Assistant Manager on 19 Jan 2024
Dear Ashley, Thank you so much for your 5-star review. We are delighted to read you enjoyed your stay with us and look forward to welcoming you back to Peppers Waymouth Hotel in the near future. Warm regards, Eden Dadgar

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Generally a pretty comfortable stay
The room was excellent, generous size, great amenities and room service. Staff were friendly. Good location. Generally clean. However, there was a sewerage smell in the reception foyer for the duration of our stay. The reception told us we would br able to get $10 parking across the road for boxing day and we were charged $36 by parking and was misinformed. On the final night, our room was made but they did not take away dirty cocktail glasses or remove our dirty towels. Also I was automatically charged $3 gratuity fee which I did not agree to.
Stayed 3 nights in Dec 2023
Response from Kylie on 21 Jan 2024
Dear Guest,Thank you for staying at Peppers Waymouth over the festive season, we really appreciate you sharing your feedback.I am sorry to read that you had an issue parking at Topham Mall UPark during your stay, we do our best to provide accurate information regarding services not provided by the hotel and have updated our information.I would be more that happy to review the invoice of your stay regarding the additional charge, without the details of the stay I can only presume that you had a meal or beverage in TUTTO over a public holiday, please do contact the hotel if we can investigate this for you.Thank you again for sharing your comments, we hope to see you again on your next visit to Adelaide.Kind regards,

8/10 Good

Ching Yu

/
Stayed 2 nights in Dec 2023
Response from Eden Dadgar - Assistant Manager on 19 Jan 2024
Dear Ching, Thank you for taking the time to review your recent stay at Peppers Waymouth Hotel. We are delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Warm regards, Eden Dadgar

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Eden Dadgar - Assistant Manager on 19 Jan 2024
Dear Samantha, Thank you so much for your 10-star review. Guest experience is at the very heart of all we do, as such, it is truly a joy to read you had an extraordinary stay with us. We look forward to welcoming you back to Peppers Waymouth Hotel in the near future. Warm regards, Eden Dadgar

10/10 Excellent

Shane Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Eden - Front Office Assistant Manager on 28 Jan 2024
Dear Shane, Thank you so much for you 5-star review. We are thrilled to read that you enjoyed your stay with us and look forward to welcoming you back to Peppers Waymouth Hotel in the near future. Warm regards, Eden Dadgar

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Eden - Front Office Assistant Manager on 28 Jan 2024
Dear David, Thank you kindly for you 10-star review following your recent stay at Peppers Waymouth Hotel. We are delighted to read that you enjoyed your stay with us and we look forward to welcoming you again soon.Warm regards, Eden Dadgar

8/10 Good

Mark

Stayed 2 nights in Dec 2023
Response from Eden - Front Office Assistant Manager on 28 Jan 2024
Dear Mark, Thank you for taking the time to review your recent stay at Peppers Waymouth Hotel. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the near future. Warm regards, Eden Dadgar

10/10 Excellent

Rachel

Stayed 1 night in Dec 2023
Response from Akash Khilari on 28 Jan 2024
Dear Rachel,We very much appreciate your comments regarding your stay at the Peppers Waymouth Adelaide. We are glad you enjoyed your stay with us.We look forward to welcoming you back soon.Kind regards,Akash Khilari

10/10 Excellent

Bronwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property because of its location to all city activities. The staff were very friendly and helpful which makes your stay even more pleasant. Thankyou for a great experience in you hotel.
Stayed 4 nights in Nov 2023
Response from Eden Dadgar on 8 Jan 2024
Dear Bronwyn, Thank you so much for your wonderful 5-star review. It is truly a joy to read that our team of hospitality experts were the highlight of your stay. I will be sure to pass on your lovely comments to them. I am thrilled to read that you had a great experience with us and that you enjoyed our central city location. We look forward to hosting you again in the near future. Warm regards, Eden Dadgar

10/10 Excellent

Eben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were pleasant. Room was clean and tidy. But for a deluxe room it was at the back corner of the hotel and the balcony was a triangle less than one square meter in size. Barely enough room for a chair
Stayed 2 nights in Nov 2023
Response from Guest Service on 18 Nov 2023
Dear Eben,Thank you for the amazing review! We hope to see you again soon.Kind regards, Guest Service

8/10 Good

Christine

Stayed 2 nights in Nov 2023
Response from Eden Dadgar on 8 Jan 2024
Dear Christine, Thank you so much for taking the time to review your recent stay at Peppers Waymouth Hotel. We are thrilled to read that you enjoyed your stay with us and look forward to welcoming you back soon. Warm regards, Eden Dadgar

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately room service wasn’t available for dinner order on the night.
Stayed 1 night in Nov 2023

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, although a little noisy at night!
Stayed 6 nights in Nov 2023
Response from Guest Service on 18 Nov 2023
Dear D,Thank you for the amazing review! We hope to see you again soon.Kind regards, Guest Service

10/10 Excellent

D

Stayed 1 night in Nov 2023
Response from Guest Service on 15 Nov 2023
Dear D,Thank you for the amazing review! We hope to see you again soon.Kind regards, Guest Service

10/10 Excellent

Caterina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Peppers Waymouth. It was very clean, spacious, the bed was comfortable and the breakfasts were good. The location was good too and we were able to walk to shops and restaurants. We would stay at Peppers again.
Stayed 3 nights in Nov 2023
Response from Guest Service on 10 Nov 2023
Dear Caterina,Thank you for taking the time to share your feedback.We are glad you had a comfortable stay with us.We hope to welcome you back to our hotel very soon!Sincerely,Guest Service

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic room. Incredible hotel. Great location. We had an excellent stay.
Stayed 5 nights in Nov 2023
Response from Guest Service on 10 Nov 2023
Thank you for the great review. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, great facilities… pool was great… breakfast was great… I will definitely stay again
Stayed 3 nights in Oct 2023
Response from Josephene on 7 Nov 2023
Dear Kate,Thank you for taking the time to share your feedback.We are glad you had a comfortable stay with us.We hope to welcome you back to our hotel very soon!Sincerely,Guest Service

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was fairly noisey with the false alarm problems the had and the construction that was happening near by. All else was good.
Stayed 3 nights in Oct 2023
Response from Josephene - Guest Service on 7 Nov 2023
Dear Michael,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Guest Service

10/10 Excellent

Felicity

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was awesome.
Stayed 2 nights in Oct 2023
Response from Josephene - Guest Service on 7 Nov 2023
Thank you for an amazing 5 star review! We hope to see you again soon.

10/10 Excellent

Katie

Stayed 1 night in Oct 2023
Response from Josephene - Guest Service on 7 Nov 2023
Dear Katie,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Guest Service

10/10 Excellent

Michael

Stayed 2 nights in Oct 2023
Response from Josephene - Guest Service on 7 Nov 2023
Thank you for your review. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 Excellent

Rachel

Stayed 1 night in Oct 2023
Response from Guest Service on 10 Nov 2023
Thank you for an amazing 5 star review! We hope to see you again soon.

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 2 nights in Oct 2023
Response from Josephene on 19 Oct 2023
Thank you for the great review. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Josephene on 19 Oct 2023
Thank you for your review. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.

6/10 Okay

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was clean and staff were great but the shower is poorly designed and leaks water all over the floor making it a massive safety hazzard. The bath mats supplied were inadequate to soak up the amount of water on the floor. Food was okay but lacked variety.
Stayed 2 nights in Sep 2023
Response from Josephene - Guest Service on 7 Nov 2023
Dear Jennifer,Thank you for taking the time to review your recent stay with us. We hope to welcome you back soon for an even greater next visit.Sincerely,Guest Service

10/10 Excellent

Chantal

Stayed 3 nights in Oct 2023
Response from Josephene on 19 Oct 2023
Thank you for your review. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very noisy as think it was due to elevator going up and down all night. Restaurant attached a bit pricey and food average.
Stayed 4 nights in Oct 2023
Response from Josephene - Guest Service on 7 Nov 2023
Dear Robert,Thank you for taking the time to review your recent stay with us. We hope to welcome you back soon for an even greater next visit.Kind regards,Guest Service

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was lovely. Well kept and clean. We had an issue with the bar fridge and this was sorted quickly. Lovely staff and property.
Stayed 4 nights in Oct 2023
Response from Josephene on 19 Oct 2023
Thank you for an amazing 5 star review! We very much appreciate your comments regarding your stay. We hope to see you again soon.

8/10 Good

jade

Stayed 1 night in Oct 2023
Response from Josephene - Guest Service on 7 Nov 2023
Dear Jade,Thank you for your review. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.Kind Regards,Guest Service

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with contemporary decor, modern amenities, including an alarm clock with wireless bluetooth charging and USB charging port (which I didn't see upon check-in), modern bathroom with large shower stall, ideal location with easy transportation access (free city bus) to major attractions, and within easy walking distance to many restaurants. The hotel staff were extremely friendly, helpful and professional.
Stayed 3 nights in Oct 2023
Response from Akash Khilari on 7 Oct 2023
Dear John,Thank you for the great review. We are glad you enjoyed your stay with us and our amazing team.We look forward to welcoming you back soon.Kind regards,Akash Khilari

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, reasonably priced
Stayed 7 nights in Sep 2023
Response from Josephene on 19 Oct 2023
Thank you for an amazing 5 star review! We very much appreciate your comments regarding your stay. We hope to see you again soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Sep 2023
Response from Josephene on 19 Oct 2023
Thank you for an amazing 5 star review! We very much appreciate your comments regarding your stay. We hope to see you again soon.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to parking...dining options...close for shopping
Stayed 1 night in Sep 2023
Response from Akash Khilari on 29 Sept 2023
Dear Glenn,Thank you for your amazing review; we really appreciate you taking the time to post your positive feedback.We are glad you had a comfortable stay with us.Thank you again for sharing your experience and we look forward to welcoming you back soon.Kind regards,Akash Khilari

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, from the smell, friendly staff, cleanliness, attention to detail.
Stayed 5 nights in Sep 2023
Response from Josephene on 19 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

John

Business traveller
It was very convenient to the business center
Stayed 2 nights in Sep 2023
Response from Akash on 29 Sept 2023
Dear John,Thank you for the great review. We are glad you enjoyed your stay with us.We look forward to welcoming you back soon.Kind regards,Akash Khilari

10/10 Excellent

joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely loved staying here. The room was lovely, property in a nice location and the staff were fantastic.
Stayed 2 nights in Sep 2023
Response from Jack - Assistant Manager on 26 Sept 2023
Dear Joshua,Thank you for the great review! It is glad to read our team were their usual best and provided a 5 star stay. We hope to welcome you back soon.Kind regards,