6/10 Okay
Keith
13 Feb 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the extra money - too many small issues
great spot and Salombe adults only as part of much larger Anthelia hotel is the concept.
On the plus side the staff were exceptionally attentive. However we reported our TV not working effectively (poor signal making it unwatchable). It was alledgedly fixed but the fault was still the same. We found the mattress to be exceptionally firm. We passed feedback and they then fitted a mattress cushion which did then make it acceptable. However it was only by chance we passed feedback. It would have been nice if it was offered as an option upon check in. Interestingly my father stayed here 10 days before and had similar issues with their TV
We had an issue with the massage not being the one we selected and then there was a debate needed to overcome the flipant reason for this being given
It was nice but at close to £600 p/n B & B it did not feel it was worth it. For example there were no daily delivery of fruit in our room that we have experienced in similar priced hotels
Overal it was OK but as my headline suggests I did not feel it was worth the money in an area where there is alot of choice. However thanks to the staff as mentioned earlier
Keith
Stayed 4 nights in Feb 2023