Premium Executive Suite | Down duvets, pillow-top beds, minibar, in-room safe

Reviews of Abuja Continental Hotel

4 out of 5
Abuja Continental Hotel
Ladi Kwali Street, Maitama, Abuja

Reviews

6.6
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 2 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

6.0/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Ankit

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Ochenje Lawrence on 12 Mar 2024
Dear Ankit,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Regards,Ochenje Lawrence Abuja Continental Hotel

10/10 Excellent

Gideon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Lawrence Ochenje on 27 Jan 2023
Dear Gideon,Greetings from Abuja Continental Hotel and many thanks for your kind review following your stay with us.It is always a pleasure to serve our valued guests like yourself and we are glad our service and facility met your kind expectations.We all look forward to the opportunity of welcoming you back again in the nearest future.Best regards,Lawrence OchenjeFront Office Manager

4/10 Poor

Kaoru

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
現在はシェラトンではなく、ABUJA CONTINETAL HOTELです。もともとあった1階の受付は閉じられており、その横に小さな机が2つ置かれて、臨時の受付をしていました。1階にはオフィスやお店がありますが、大くが営業活動をしていません。 部屋は活気がなく、ひと気もまばらです。私の客室通路のランプは壊れ、灯はついていませんでした。通路の先はごみが散らかっていました。ワードローブの扉はうまく空きませんでした。スプリンクラーの数が少なく、火災が起きた際は心配です。 一方で、毎日水は提供してくれました、朝食もおいしくいただきました。シャワーのお湯も、水圧も問題ありません。WIFI環境は部屋によって異なります。私が最初に使った部屋は、数日後にアクセスできなくなりましたが、引っ越しした部屋ではうまく利用できました。 リノベーションをしての再生を期待しています。
Stayed 8 nights in Feb 2023
Response from Lawrence Ochenje on 7 Mar 2023
Dear Kaoru,Thank you for choosing to stay at the Abuja Continental Hotel, and for taking the time to share your feedback with us.We appreciate you for the kind comment about your breakfast experience and other areas that met your kind expectations.Please accept our candid apologies, for the challenge with your door lock, internet and the impression our environment may have caused you due to the current renovation work ongoing at the reception, and the hotel at large. Since the Continental took over, we are striving to make the environment meet up with our standard and the expectation of our very valued guests like yourself.We have some of the hotel rooms newly renovated and I will be glad to assist with your future bookings. This will enable you have an experience of the Continental and the standard we bring onboard. We all look forward to welcoming you back to experience our Premium room in the near future. Kind regardsOchenje Lawrence Front Office Manager

8/10 Good

YONG BOK

Stayed 1 night in Feb 2023
Response from Lawrence on 24 Feb 2023
Dear Yong,Greetings from Abuja Continental Hotel and many thanks for your kind rating.We are glad that you had a great stay experience.We look forward to welcoming you back in the near future and to serve you better.Best regards,Ochenje Lawrence Front office manager