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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
Rooms
TOP Buschhausen Hotel Aachen offers 81 accommodations with minibars and hair dryers. Rooms open to balconies. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include shower/tub combinations.
In-room wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks and direct-dial phones. Irons/ironing boards and wake-up calls can be requested. Housekeeping is provided daily.
Room Amenities
Showing 1 - 2 results (of 2)
“Basic but satisfactory”
This hotel is basic and is a strange mix of styles inside, but to be fair it seems good value locally and it does those basics fine. My room and en-suite were functional and comfortable enough and food I tried in its bistro was good ... which is important as there's next to nothing else in the immediate vicinity. I also found the staff helpful enough. The sights of central Aachen are about a 20 minute brisk walk away - no trouble if you don't mind a bit of a trek that's mildly uphill on the way back. Otherwise it's a short trip in the car or on the bus from the very nearby bus-stop. Minor downsides were no free, or even fixed-rate, internet in the room - just the choice of using one computer in their 'bistro' cafe for free, or signing up to an expensive pay-by-time hotspot. Second, there's only a handful of parking spaces by the road immediately outside the hotel, with the other option being parking in bays further up the street. This wasn't a big issue for me, but if you had a lot of clobber to unload, for example during a family trip, possible lack of stopping place outside the hotel would be an irritant. I also find it penny-pinching when access to a simple buffet-style 'continental' breakfast isn't included in the price and subject to an unreasonable extra charge. But overall this hotel was fine. While I would still shop around to find something better if heading to Aachen again, I wouldn't actively avoid it.
“A step back in time to the 80's and not in a good way.”
Hotel is located a few miles from Aachen centre. There is no hotel parking so cars are left on the street overnight. The rooms are like something out of the 1980's. Clearly no refurbishment has taken place for 20 plus years. The room safe had a coin slot for deutch marks as opposed to euro's so was completely useless.The fact that it required a coin to operate I find strange in any case. The so called swimming pool was small and grotty. Mini golf was strangely always closed when my children asked for it to be opened.The bathrooms were dated and grubby. The hotel food is overpriced. One portion of fries worked out to about 3 times the average and a fish and chips meal was similarly overpriced. Maybe the owners have confused Aachen with Monaco. They clearly know that there are no facilities near by and so inflate prices.The staff were generally stuck up and rude. However the icing on the cake occured on the day of check out. Before handing back the room key to settle our bill I decided to load my car with the family luggage. Whilst walking to my vehicle parked some 400 metres from the hotel I found myself being chased by a member of the hotel staff. The lady in question was shouting '' Your room number, your room number Sir! Sir come back! Come back!'' Clearly she assumed that I was trying to ''Do a runner'' as they say. I found this offensive and extremely embarrassing. So all in all please never stay at this hotel. Worst service I have ever encountered.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 2 results (of 2)
The preferred airport for TOP Buschhausen Hotel Aachen is Dusseldorf (DUS-Dusseldorf Intl.) - 75 km / 46.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
