Hotel was very clean. Breakfast was good. . The staff were extremelly helpful. Not all speak english but at least one per shift have some basic english language skills. The hotel is in a great location. We felt very secure in the hotel. The staff were very nice trying to help anyway they could.
"Comfortable, Clean, and Excellent Customer Service"
My husband and I were quite pleased with the comfort and cleanliness of our hotel room. Our room was extremely comfortable and the bed and linens were comfortable and clean. The room was cleaned everyday and given fresh towels everyday. The room had plenty of closet space for hanging our clothes. The only downsides were that the room did not have an iron so we could not iron our wrinkly clothes, but they do offer laundry/dry cleaning service if needed. It was a bit expensive to do that though. Also, the air conditioner didn't work that well but we kept the window open for the most part for cool air to come in. However, it would be tough if it was summertime there. Not sure if it was the room air conditioning or overall but I am sure that they would accommodate you if that is the case. The room had a small fridge and hair blow dryer and the cable tv was great because we were able to watch movies in the evening in English since there was Cinemax. The location is excellent as it is only blocks away from the Obelisk, Teatro Colon, and Center city and the San Martin Plaza and Galleria Pacifica, which we were able to get lots of our shopping taken care of. It is also not that far away from the Retiro train station and the subways and many many buses. So transportation is everywhere if you want to get away from taking taxi and saving some money. I was quite impressed with the staff at the hotel. Everyone working there was extremely welcoming, knowledgeable, helpful.
Hotel very central to main walking shopping street. From our first day until our last staff very helpful and friendly with most able to speak very good English. Front reception staff extremely customer service orientated throughout our stay.
Hotel rates we found very acceptable with a more than adequate breakfast provided within that rate.
Hotel is not new and needs minor improvements ie new power sockets in some rooms otherwise clean and tidy.
Would stay at this hotel again should i travel to Buenos Aires
My flight from Chile was delay an hour so mt arrival in Buenos Aires was 2am. I money exchanged at Airport which was big mistake since the exchange rate offered was 3.46 peso/$1US when every where else is like 400+.
I used the taxi booking service from the airport which meatn an unmarked security check driver. An excellent service at that time of night. So I ma late and ring he bell at Don Telmo. Reception was great, in English, and very helpful.
Older establishment, everything works, even the aircon. Breakfast is good enough, there is a deck, and a communal lounge. WiFi is fast. 2 1/2 block either way to a Metro/Subtre entrance. Price is good. All up I will be coming back here next itme.
Located in Buenos Aires, in the heart of San Telmo , just a few steps from the 9 de Julio Avenue, Don Telmo hotel is a …More
We arrived at 10am having left a cruise. Our room was ready which was amazing. The service is impeccable from front desk, to restaurant, to lobby. Enjoyed every minute here. There is an amazing view from the pool/gym on the top floor.
Margaret from Oklahoma City
The Alvear Art Hotel emerges as an innovative proposal in Buenos Aires, upheld by the tradition of the Alvear Palace Hotel …More
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