excellent hotel wonderful staff very clean nice and quiet location considering in a prime location for shopping and tubes ....free coffee from 6-11am loads of choice as much as you want, rooms very clean seems to be very popular with europeans as well fabulous would highly recommend this hotel
Booked this hotel through Expedia and had the best experience. The hotel is beautiful very art deco and you feel like you are in The Great Gatsby. The room was huge, plush and comfortable. Did not want to leave the sumptuous bed, but its great location next to Central Park was key to visit this beautiful area, near the Museums and fantastic restaurants. On 5th Avenue so easy to walk to the shops. The staff were very helpful, always cheerful and happy to accommodate any request.
This hotel is located exactly where you want to be! Convenient to many subway lines but we mostly walked everywhere! The hotel is so quiet - even the elevator doesn't "ding" when it arrives - simply blinks the up or down light - we slept so well here! The room was very clean and unbelievably quiet! Free Wifi and bottled water each day are a major plus in my book and I wish every hotel provided this! The rain shower in the bathroom is AMAZING - I miss it! Its exactly what you want to come back to after a long day go sightseeing. There is plenty of cheap/fast breakfast options nearby like Starbucks, Jamba Juice and a great bagel place! The staff was always attentive and helpful. They recommended many restaurants and an excellent bike rental across the street for touring Central Park! However, I was disappointed when the staff recommended a car service to and from JFK that would've cost us $128 one way! We found an great car service, Dial 7, that offered prompt professional service for about $50 each way! I think the hotel could do better in serving their clientele with cost-effective recommendations.
Susie from Phoenix
Just off Fifth Avenue at 56th Street steps from fabled Fifth Avenue shopping museums and Central Park in the heart of midtown …More
Finally, a hotel that is actually inside the Fifth Ave's inner ring, not like other 5th ave hotel like Langham.
When I got here the hotel is on renovation so it doesnt look as glamorous.
Some staffs were super friendly while the others were simply snobby just because they have St. Regis banner behind them.
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