The staff was very courteous and helpful, the room was nicely decorated, with two lighted closets and two suitcase stands, and the beds were marvelously comfortable! The location is perfect! It is in a great area at 52nd and Madison, is central to all the attractions we wanted to see and they even had a jolly and friendly Santa for photo ops in the lobby. This is my second stay here and both experiences were absolutely wonderful!!!
Beautifully refurbished, the Plaza lived up to expectations. Brilliantly located on corner of Central Park South, just at 5th Ave Subway stop. Our room was spotless, very comfortable and probably the quietest hotel room we'd ever slept in - no disturbances from other guests or noise from the streets below. (We were on the 18th Floor.) Generous and good-quality toiletries, well-proportioned bathroom with separate shower room.
Staff always happy to help, but discreet.
We only ate once in the hotel - in the Todd English restaurant. Food was really good, but we had to sit at the counter, as there's not a very big seating area. Good variety of options in the Food Hall, and lively atmosphere.
We'd definitely consider another visit - which is rare for us as we prefer trying new places.
Would certainly recommend it.
From the time we pulled up in the car to the moment we left the service was perfect. The staff was very friendly and extremely helpful every moment of our stay there and went out of their way to make sure everything was perfect. This meant a lot since it was the first time traveling with our 18 month old daughter. Our experience couldn't be better and their restaurant Clement was delicious.
Booked this hotel through Expedia and had the best experience. The hotel is beautiful very art deco and you feel like you are in The Great Gatsby. The room was huge, plush and comfortable. Did not want to leave the sumptuous bed, but its great location next to Central Park was key to visit this beautiful area, near the Museums and fantastic restaurants. On 5th Avenue so easy to walk to the shops. The staff were very helpful, always cheerful and happy to accommodate any request.
Great hotel in an ideal location for mid town business, shopping and theaters. Chic, avant-garde, interesting, personal feel were tremendous attributes. Shower was awesome. Only negative was the room was hot due to an unusually hot November day and the a/c didn't do what was needed. Opening the window for fresh air, great idea, but the noise of other building A/Cs and fans on the back side negated the benefit.
Just off Fifth Avenue at 56th Street steps from fabled Fifth Avenue shopping museums and Central Park in the heart of midtown …More
Finally, a hotel that is actually inside the Fifth Ave's inner ring, not like other 5th ave hotel like Langham.
When I got here the hotel is on renovation so it doesnt look as glamorous.
Some staffs were super friendly while the others were simply snobby just because they have St. Regis banner behind them.
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