1) Friendly and helpful staff
2) Love the varieties of buffet breakfast
3) Readily money changer at the reception
4) Feel safe due to very tight security
5) Warm welcome by staffs
6) Room and toilet are always clean
This time again I had a good stay! Pleasant staffs typical of Indonesian hospitality. Gym is massive and well maintained. It's sad that they are closing down in few weeks for renovation. The access can be bit dodgy from where up come from.
Overall the hotel is excellent in all areas. The rooms and bathrooms are huge and grand as well very peaceful it does matter it's location within the hotel all are great. My experience was great and my stay was a welcome change as the hotel has a calming effect and makes one relax. The only item where be it could improve on is breakfast choice as it is narrow selection but being a small hotel of say 100 rooms it was expected. Gym and sport facilities excellent as I used the great pool for laps and gym every day from 6 am. I would again stay again and recommend it's a must stay. Especially if they offered long stay pricing for say 10 nights and above. ?? Location is excellent. Lunch menu is tops. A truly great hotel.
The staff at the hotel were very obliging and made my stay very comfortable. The location was perfect for my work needs. The room was large and inviting as was the bathroom. My room was super clean and I loved the little extras [ie: chocolates and book marks with the hotel logo]. The room service was very accommodating - even when I asked for items which were off the menu and breakfast was a veritable feast at the buffet each morning.
I had a few treatments at the spa during my stay and they were wonderful!
I would definitely stay here again!
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