This hotel exceeded our expectations. My husband and I went there to celebrate our wedding anniversary. From the moment you arrive, until the moment you leave, you are treated warmly and genuinely by the entire staff. Our room was spacious, clean, nicely furnished and a had all the little extras that make it exceptional. The resort itself is big, the grounds are immaculate and has a very "zen" vibe. We tried all of the restaurants, and each had a different feel. The food and drinks were generally good, no complaints. The beach was good and clean. They offer non-motorized sports and there was also a jet ski or two for rent. You don't even have to walk to the bar for food and drinks, as they have beach service which will keep you replenished. I recommend spending the extra money on the appetite for luxury package, because the food and drink prices are pretty high. A general dinner for two will run you about $200 before gratuities. We love to golf, and the golf course (PGA), was beautiful. It seemed simple enough, but believe me it was quite challenging. We played a round daily while we were there, and each time was a unique experience. So, take your golf clubs, you'll be glad you did! Overall, it was perhaps the most pleasant stay we've ever had at any resort, and we are frequent travelers. We just got back and have already booked our next stay for my husband's birthday in February! Can't wait...
A.J. from New York, N.Y.
This low-rise beachfront Mayan Riviera resort is set amid water channels and lagoons, eight km (five mi) from …More
We stayed at this lovely resort from December 12-December 18. My birthday was the 15th and they helped my boyfriend order some AMAZING flowers and even had a special dessert waiting in my room. The service is impeccable! We have stayed at other all-inclusive resorts and I would have to say that this has the best service thus far. Anything you need the staff is more than happy to get it and they always have a smile and made the whole stay AWESOME!
I have traveled all over the world and have never have experienced some wonderful care & service. I felt like I was home. The staff were so caring and friendly. The hotel was amazingly gorgeous. They have kept the mexican tradition alive in this hotel. They have a lady that comes on a daily basis and makes tortillas for the guests. The food was five star. I can go on and on. Amazing!
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