The staff was very accommodating, especially the evening concierge, I think her name is Erica and the bellboy and waiter staff. Loved the customer service from the moment I arrived at the resort. My room was beautiful and big, and I was surprised at the cable package offered. I was able to watch news stories that occurred in New York. The food was ok, but the cooking staff did their best to accommodate modifications. I Definitely would return and now that I understand how the all inclusive package works, I will continue to book these types of packages (when available). If you want a peaceful or romantic vacation, this resort is the way to go.
My husband and I stayed at the Bavaro Princess all suites Resort Spa & Casino September 11th -18th 2014. I highly recommend this Hotel and it is so worth it to upgrade to the platinum package!! The Staff were AMAZING!! Vey friendly and helpful. What a BEAUTIFUL PLACE. The food was great (except the Italian restaurant)! Drinks, snacks, etc. GREAT!! The beach was VERY CLEAN!!! We went in September and it was not very crowded. WE WILL RETURN!!!
We had a wonderful time. Even though construction is still going on the grounds are beautiful. We loved the swim up. We Had trouble with room service but after our but,er called to report problem it improved. The food is ok nothing fantastic. We really enjoyed be Michael Jackson show.
I have stayed at 4 different hotels in the past month while visiting Punta Cana. This hotel was the best overall for food, room quality, facilities, hotel staff, etc. I would definitely recommend this hotel to anyone in the future.
"Staffs r super nice n helpful!!! Make us feel so"
We ssupposed stay 4 nites, but we missed the flt.... so I called Expedia about our situation, the staff was so helpful n helped me to call the hotel about our situation n arranged the airport pick up forus. And also when we needed more blankets, hotel provided us with great smile, receptionist r so helpful n she gave us so many information!! All of them have great genuine smiles!! I think I will come back again in the future!! :)
joyce from toronto, canada
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