The WestHouse Hotel what a find warm and very comfortable. My wife and I were made very welcome not rushed or hurried all the staff took time to say Hi how's your day been. the Concierge were extreemly helpfull taking the time to make resturant reservations and when our choice was not available they were proactive and sourced for us a table at an equally fine resturant. Going that little bit extra nice touch. I had reserved a delux room. When we checked in we were upgraded to a very nice suite with double balcony (room 2111) very comfortable and the bed was fantastic. On the 23 floor you could have refreshments all day if you wanted it beers and soft drinks. You could sit in the lounge or take back to your room all included in the price.
Every now and then you come across a hotel that is worth merit and the WestHouse is one such hotel. When we go back to NY we will stay there again
Thanks to all the staff at the WestHouse for making our Stay a memorable one, and for making us feel welcome.
We had an awesome time in New York. We were especially happy with our stay at the Langham Hotel! This was our third time visiting New York and our first time staying at this hotel but it will not be our last. The Langham has a great location right in the heart of midtown, large rooms, and amazing customer service. A special thanks goes out to Tina and Dennis at the concierge desk who helped us with everything from reservations at great restaurants to helping to plan out our visit to all of the major tourist spots.
Kitty from San Antonio, TX
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The hotel itself is awesome - good location, bar, food (attached restaurant), awesome room and location. We arrived a little early and our room wasn't ready. They gave us free wine so we hung out for about 40 minutes waiting on the room. There ended up being an issue with the room, so they gave us two rooms for no extra charge. The staff was very friendly and helpful.
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Beautifully refurbished, the Plaza lived up to expectations. Brilliantly located on corner of Central Park South, just at 5th Ave Subway stop. Our room was spotless, very comfortable and probably the quietest hotel room we'd ever slept in - no disturbances from other guests or noise from the streets below. (We were on the 18th Floor.) Generous and good-quality toiletries, well-proportioned bathroom with separate shower room.
Staff always happy to help, but discreet.
We only ate once in the hotel - in the Todd English restaurant. Food was really good, but we had to sit at the counter, as there's not a very big seating area. Good variety of options in the Food Hall, and lively atmosphere.
We'd definitely consider another visit - which is rare for us as we prefer trying new places.
Would certainly recommend it.
From the time we pulled up in the car to the moment we left the service was perfect. The staff was very friendly and extremely helpful every moment of our stay there and went out of their way to make sure everything was perfect. This meant a lot since it was the first time traveling with our 18 month old daughter. Our experience couldn't be better and their restaurant Clement was delicious.
Our room was everything we wanted it to be, spacious, clean, and comfortable. Service in the hotel was outstanding at all times. The location was ideal for all we planned to do during our week in NYC. We have already recommended the Chatwal to friends.
Harv from Hot Springs, AR
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