The hotel was impeccable, right from the second you walk through the door, it's first class at every step.
When you're dropped off by the taxi, it is a little confusing, they'll drop you off infront of an alley and say it's down the way. You think that you were just taken for a ride, as you can't see the door from the road so it's a little worrying. When you do find the door, again it's very unassuming, but once you enter, it's incredible! The entire experience was phenomenal, definitely check out the jazz bar at night for a drink, and have some of the mint tea!
Ideally situated in the medina; the 5 Star Hotel includes 26 rooms and suites most with private terraces and fireplaces; 3 …More
We are three British ladies on a long weekend in Marrakech. We were met at the airport by a helpful friendly driver and the hotel mini bus. We received a lovely welcome at the reception from Sharieff who spoke very good English and Fatima who explained the all inclusive part of our deal. We were offered cool wet towels and a drink and then shown to our Family Suite. Our suite was very spacious with lots of wardrobe space, televisions, well stocked refrigerator, safe, a tea and coffee making facility, overlooked the gardens and we could see the road. We would have preferred a pool view but decided the room was very nice and we were not going to be in it very much. We used the three restaurants, and all of them were excellent with very good service.
The pool area and gardens were very well set out with plenty of sun beds, towels and umbrellas.
We thoroughly enjoyed our stay at this hotel.
I visited this hotel for a weekend (saturday to monday) with my sister (aged 21 and 23) and we loved it. Upon arrival the external looks extremely inviting and when you enter it gets even better. I can honestly say the pictures do not lie. We received complementary Moroccan mint tea on arrival which introduces you to the Moroccan feel. Neither of us speak French (just the basics that you learn in secondary school) but the majority of the staff are multilingual which is extremely helpful. The meals are set as a buffet which offers a huge selection for all three meals of the day which would cater for all, though the dessert selection wasn't quite to our taste. There are quite a few facilities available as well as live entertainment for the whole family. My sister struggled to connect to the wifi, we're not sure if its just her phone or the signal is weak because I always managed to stay connected. The only real negatives I would say is it is a little far out from the part of the city where you can find bars and shops but I would say that's the more 'British' side so for a real Moroccan experience using the free shuttle around that side of the city is definitely more than satisfying. In Morocco they use plug sockets with two holes, so try to bring one with you. Also, people are allowed to smoke in the bar where the entertainment takes place so if you hate smoke that may be an issue. Overall, we were both extremely happy with our trip. A great value for money!
Great grounds, with two excellent swimming pools. Very good buffets at the main restaurant and very friendly and helpful staff. Very convenient for central Marrakech. Our two 7 year old daughters loved it.
Neil from London
Imposing 1980s-built holiday hotel set around three hectares of gardens and 500 metres from the entrance to Marrakesh's …More
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