The staff were terrific and fixed our reservation mess up with aplomb making it a win-win for both hotel and us. Their friendliness lasted our entire stay, greeting us with a smile and our name each time we passed reception.
Second trip to Kuwait and I wasn't sure that my first experience at the Sheraton could be topped. The four points Sheraton is managed by the same team and it shows. The employees make this hotel special. From the person at the airport arranging your pickup, to OJ while checking in, room service, restaurant service, turn down service, airport drop off. Everyone cares, makes you feel welcome and goes out of their way to help.
Airport pickup/drop off, arrival fruit, turn down service, breakfast, lots of water and Internet are all complimentary. What more does a business traveller need?? Yes, a very clean room, comfortable bed and water pressure in the shower!!
I can't say enough good things about Le Royal hotel chain in Kuwait. In a sea of overpriced hotels, Le Royal is serious value for money. The staff are great and accomodating, they provide free wifi, breakfast, and airport transfer. Location is extremely convenient. I am in Kuwait once every 6 weeks for business, and I won't stay anywhere else.
"I was pleasantly received, from airport pick-up, to porter & reception. All staff are pleasant. Room is perfect in all means. Location is perfect. 2 minute walk to AlHamra Luxury Center/Mall, a few minutes walk to the beach & Kuwait Towers. Breakfast was delicious as well. Gym & spa facilities are all anyone would look for in a hotel. I am a returning client for sure."
Excellent Value for money. Good View. A bit far from the sea front to go walking and would need to take a cab which are plentiful there. You get a small water cooler in the room which can house three 2ltr bottles only, hot water kettle and a tv. Bed was nice and comfortable. The hotel is new so everything is good. Staff were nice and polite too. Street parking is only available which is full so one has to park in a paid car park. Overall a very good stay.
Traveller from London
This modern International Business Economy Hotel is perfectly located close to Al Hamra Business and Entertainment Centre. 15 …More
Delicious breakfast at what is a great place to stay in Kuwait. The carpet in the room could do with a little sprucing up - it's getting old - but otherwise everything else was great. The staff were all very polite and helpful, especially Ahmed who was working the lift.
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