We stayed for four days .
The staff are very friendly and helpful.
The indoor pool is very convenient, with nice decorations.
The breakfast buffet is prepared with great care.
We had sea view room which I advise everyone to get.
The sea view is preceded by the nice hotel gardens with its old tall palms.
The executive lounge provided good food as well for lunch and dinner.
Finally, it was as always, a great pleasure to stay at this hotel.
"Excellent hotel, riviling any 5 star hotel in U.S."
A very pleasant experience. Clan rooms, excellent view of the harbor, courteous and professional staff, high-quality food, and a great value, especially when the rates are on sale in off season. All in all, an excellent hotel that comes with all the standad five-star ammenities.
"Great hotel but don't rely on the shuttle service"
Weeks prior to my arrival, I arranged for the hotel airport shuttle to pick my party of four up. I called the day before our arrival and there was no record of my shuttle reservation. I was assured the shuttle would be at the terminal. When we arrived, there was no shuttle/driver to meet us. I ended up paying for a taxi. One of the hotel staff argued with us saying the shuttle was there but if it was it was not marked and there was no one with a sign for the hotel or with our name(s) on it. The night before our departure I attempted to reserve the shuttle and was told that it couldn't transport four people and their luggage, so once again I had to pay for a taxi.
Overall, the hotel was excellent and other than the woman who argued with us about the shuttle, the staff was very friendly and helpful. There was a bartender named Gamze at the bar in the lobby and she was delightful. A very sweet young lady! Despite the language barrier, she and my mother had a great time talking and the morning we were leaving, Gamze gave my mother a gift. My mother is 74 and she said she'd never met a friendlier employee at a restaurant, bar or hotel than Gamze.
The hotel has a free shuttle to downtown Izmir. We had no problems taking the shuttle downtown but trying to find where it would pick us up to return wasn't easy, so we ended up taking a cab back.
"Overall Great stay would recommend by far best fou"
Feel staff favoured Germans at the bar and couldn't always understand English. Facilities excellent and Levent animator excellent in making everyone welcome. reception excellent in helping enquiries
disco too loud and show finished for season. weather ok. Fabulous location for Ephesus visit taxi ride and walk to local shops
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