An excellent hotel, with reasonable facilities but BRILLIANT staff! We had some issues on arrival, which were dealt with immediately and we were given a complimentary upgrade to the Honeymoon Suite.
Khadija, head of Guest Relations made a great deal of effort to get to know us and ensure all our needs were met. Having stayed in a number of 5* hotels, we must say this one has the best staff we have come across.
The hotel is at best an average hotel. There is no single aspect of this hotel that can be rated as 5 stars...not even using the local star rating. Also, there is nothing in this hotel that is a total disaster. The room had 2 single(not twin as advertized) beds. The pool is small and located behind the hotel. By 3:30 PM in August, the pool is completely in the shade. If you like spending time on the beach, then you have to leave the hotel and cross the main street to go to a small private beach. There are far more locals than foreign tourist in this hotel.
Badry from Ottawa, Canada
In Yasmine Hammamet near Marina luxuous and service for holidays and business.More
I will not recommend this Hotel to any for money reason the service was so bad compare to the places I been ,I did pay and ask for a Sea view Room when I get there the reception said there is no see view available even I showed him the Email from Expedia said See view and that is why I ‘m going to Tunisia ,what I get a Parking view even I did I talk to the manger he said that we have or not .they could tell us from the begging and I will have chance to stay in other hotel .All my vacation was not what I want because of this Hotel.
The bed and the matrices so old and small bed I had to bring my own blanket candles to make the room small better.
The political situation in Tunisia is quite safe this year. But there are realy few foreign tourists and this fact is real advantage for this year: the beach is empty, as well as the restourants.
But in return there are no any animation in the hotel.
This year I recommentd to go to Tunisia for wellnes: SPA & beach: the prices are very comfortable and Tunisia are realy waiting for tourists.
Tatiana from Moscow
Large white resort hotel complex right on the beach and surrounded by gardens, one kilometer from central Hammamet.Air …More
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