Front desk reception was fabulous! The hotel was very upbeat, great for business people. Staff was excellent , especially front reception people very helpful and cheery! Excellent assistance and great attitudes.
Hotel corridors need better housekeeping--- corners in hallways dusty. Everything else good experience.
The staff are really accommodating although could have done with a concierge to greet me from the taxi as I had loads of luggage.
TV has English channels which is great for me when I'm working- nice to relax.
Rooms are great- nicely designed, comfortable beds.
The location is good as you can walk straight into the centre of Dusseldorf within minutes. The hotel is on the Rhine on a classy street, lovely.
Went with 2 friends for a weekend and we had a lovely time at the hotel. Location is excellent and it's a very luxurious hotel. Front desk staff are courteous, polite and super professional. The room was big enough for three and even the extra bed was comfortable.
A few things to improve on are:-
1. Bar was not exactly welcoming at first - the waiter was lovely, but most of the tables were reserved and we'd already been told that one bar was full. Residents should ALWAYS be able to get a drink at their hotel.
2. Room was not cleaned/beds were not made after the first night. Surprised me for such a high end hotel.
3. Breakfast was pleasant, but not sure it was worth 32 EUR per person, staff were a little surly and were frustrated at those guests coming in towards the end of service.
I was staying for a conference at the hotel, so was a no-brainer really. It's a little out of the way but is well served by taxis, and there are restaurants within walking distance. It works as a meeting venue - slightly out of the way to avoid disturbance but everything is on hand at the hotel.
Might be worth shopping around for a rate - I got a good quote from Expedia, much lower than the hotel website.
If you want to explore Düsseldorf there are probably better places to stay, and there are certainly cheaper options. But it does what it does very nicely indeed.
Peter from Rye, UK
Located in one of two towers at the tip of a peninsula, the 303 room hotel is linked to the opposite side of the media …More
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