Let me start by saying what I personally look for in holidays to make the experience an 'experience of a lifetime'..
Customer service is paramount to what makes or breaks a holiday (I'm sure you will agree).
My line of work is in customer service so I always look for the best!
Me and my wife came to Dubai to celebrate our anniversary and have a break from the working life so we're expecting a memorable stay.
What I have experienced in Jumeirah Zabeel Saray is something special, something amazing, something different.
They really do stand out from the crowd when it comes to delivering great customer service. (They should change their motto from 'something different' to 'something amazing' perhaps!)
I have had the pleasure of staying at Burj Al Arab a few years ago when I got married and the experience there was quite spectacular (obviously with the reputation is has!)
So, since then both me and my wife have stayed in many hotels around the world with very high expectations I must say!
We were resigned to the fact that we won't get any better service or match than we did there after a few trips in some quite exotic locations.
..We have been proved wrong since our stay at Jumeirah Zabeel Saray let me tell you.
It all started as soon as we stepped onto the grounds of the entrance, we were greeted by a very nice man, Sunil.
Sunil greeted us by our names, which was quite impressive how he knew before even meeting us! (first impressions last a lifetime I guess) then really
malek from england. UK
Jumeirah Zabeel Saray- inspired by the imperial life of the Ottomans. Live like royalty in the breathtaking beauty of the …More
we stayed here 3 nights on our way home from Europe. While Dubai is not my kind of holiday destination, the hotel could not be faulted. The hotel staff were lovely, the rooms perfect, comfortable, clean. The hotel restaurants excellent. convenient location to metro and shopping centre. If I was to return to Dubai I would not hesitate staying here. from my research and comparisons, it was good value for money.
Premium 5 star hotel operated by Moevenpick hotels and resorts, commercial space themed mall. Located within Jebel Ali …More
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