The concierge services here are second to none. One particular staff member went way above and beyond to assist me. The English level of the staff is good - communication is easy. The rooms are very comfortable and food is satisfying. I plan on staying here every time I visit Beijing.
Excellent all around! Location was fantastic (and right on top of the subway station) and the room was great too. The VIP combo deal with the flight ticket was also unbeatable. Very highly recommended!!!
And the icing on the cake is that Morton's steakhouse is also in the hotel! However Morton's is not part of the hotel operation so the VIP discount on food does not apply to Morton's.
Our first time in Beijing was memorable for many reasons not least for our stay in this hotel. Right in the heart of the city and very close to the Forbidden City we felt we'd made the perfect choice with the Grand Hyatt. We ate in the hotel's Made in China restaurant which is excellent, drank some delicious cocktails in the bar and sat at the lobby lounge after a day of sightseeing enjoying a beer. We had booked a suite which was exactly as you'd expect from a 5 star hotel - roomy, good shower/bathroom facilities. We'd definitely stay again.
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