The concierge services here are second to none. One particular staff member went way above and beyond to assist me. The English level of the staff is good - communication is easy. The rooms are very comfortable and food is satisfying. I plan on staying here every time I visit Beijing.
We loved our stay here. The location is a short walk to Wangfujing, or the train station. The staff were helpful and the hotel and rooms were beautiful. There was free wifi which worked well in our room. Couldn't have been happier.
Magnificent hotel, in every way. I stay 150 nights a year in hotels, mostly 5 star. This hotel deserves at least 6 stars. I cannot fault the room, food, staff, exec lounge, health centre, spa....and most importantly, the staff.
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