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West End Hotel Guide - 4 stars Hotels in West End, British Virgin Islands

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Frenchmans - West End Hotels
Rating: 4.0 Stars

Frenchmans

Frenchman Cay, West End - Map
 
 
"Let down"
I booked a special trip for a big birthday celebration and we had a week in Virgin Gorda and a week in Tortola. The Tortola visit was supposed to be the big finale costing 2x the Virgin Gorda portion. I was very disappointed. Calling this a resort is a stretch. It's isolated and limited in terms of amenities. The restaurant and breakfast is ok if you eat anything but for dietary restrictions its poor. We explained the dietary issues on day one and the breakfasts every day did not accommodate the diets. This is a complex with only 8 accommodations and a restaurant and chef yet the ability to accommodate was poor. The tennis court was in good condition but was never swept. The rooms are ok but do not have all the amenities you would expect, no oven, no dishwasher, no laundry. There is a sheltered man made cove for swimming but it had spiny sea urchins in it, the snorkeling outside the cove was in very rough waters all the time. There are kayaks for use but no life vests. There were often no towels near the pool. The room had issues with dripping faucet, damaged freezer, broken bug screens. There was ac in the bedrooms but not in the lounge area, the bedroom ac was controlled via NEST and the staff often changed it to away 82 degrees during the night. I would absolutely not recommend this resort to anyone.
A Traveller

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