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West End Hotel Guide - 4 star Red Carnation Hotels in West End, London

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The Montague On The Gardens - London Hotels
Rating: 4.0 Stars
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The Montague On The Gardens

15 Montague Street, London - Map
 
 
"Old school charm in the heart of London"
My wife and I spent 10 days at this hotel recently and I couldn't be more pleased with the selection. It's right next to the British Museum and within a 10 minute walk to a tube station. This is definitely a touristy section as there are several hotels, souvenir shops and multi-lingual restaurants. This also means the prices can be a little high for dining and drinks. The hotel was built in the 1800's but it has all of the amenities of a modern building. There are three floors, all accessible via elevator. There is a tea room with tea service available. There was an electric kettle with coffee and tea making supplies in the room. There is a hair dryer and ironing board as most hotels provide. There is also a safe for your passports or other valuables. The building is old. While they've done a great job modernizing things the floors do still creak. We didn't experience any problems with noise but we were also on the third floor. The hotel staff is largely bilingual. I'm sure they get guests from all over. They were all so warm and welcoming. We ran into an issue with our booking (our fault) and the hotel bent over backwards to accommodate us. This hotel is not close to Heathrow. Expect a hefty taxi fare if that's how you plan to get to and from the airport.
Traveller from Dallas, TX
The 88 individually designed guest rooms 11 split-level suites and one 2-bedroom suite provide first class facilities to the …More
The Rubens At The Palace - London Hotels
Rating: 4.0 Stars
Collect 200 Nectar points
You can now collect 200 Nectar points when booking a hotel or 1,000 points when you tailor make your own package. Simply enter your Nectar card number on the booking confirmation page.

The Rubens At The Palace

39 Buckingham Palace Road, London - Map
 
 
"Fine example of Service Excellence!"
Mrs. Bea Tollman's vision of service delivery and client experience is well ingrained and executed by all of her employees. She should be quite proud of this. When my spouse and I checked in, we were surprised to learn we'd booked a Classic Double - which was beautiful - and more than attractive and comfortable. Our paperwork though said Classic Queen (we booked through a 3rd party that used different terminology). It wasn't an issue. After a day of sightseeing, we returned to our room to find a selection of shortbread cookies and an offer for a room with a king size bed. Our 7-night stay was fabulous, staff was consistently kind, helpful, pleased to wish us a good day and to greet us when we returned - nothing forced or awkward, ever! We enjoyed High Tea in one of their lounges and pre-dinner drinks in the bar. I can't stress enough the consistency in level of service and attention to detail from room to room and each with different employees. A terrific experience from start to finish.
Christine from Ottawa ON Canada
Built in 1912 as a debutante accommodation for Buckingham Palace, many rooms overlook the Royal Mews. The intimate Library …More

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