"Very nice Hotel, staff very pleasant and helpful."
Very pleasant stay, despite being the last Customers before a 2 month shutdown for refurbishment we were made to feel very welcome. The staff were very efficient and provided lots of useful and relevant information. Room was very comfortable, plenty space and very clean.
Excellent views, staff, location, facilities. We would have loved to stay longer. Perfect for Jungfrau, Shilthorn, Interlaken, as the train station is right across the street and the cable cars are a few buildings away. The breakfast buffet is very good. I would definately come back here and recommend this to friends!
M from UK
Hotel with a rich tradition in best, central location; spacious rooms and apartments. Bars, la carte restaurant, ski-school …More
Loved this hotel; loved Wengen - once we found it. If you have a car, you must park the car at a train station in Lauterbrunnen and take a train up the mountain to Wengen, which is car-free. The hotel is lovely. We had a room overlooking the Lauterbrunnen valley and surrounding mountains - gorgeous views! The room itself was comfortable and quiet. Staff was friendly. Breakfast was fine.
"Elegant hotel, but breakfast was a real let down !"
We came to this hotel on our honeymoon 25 years ago and noticed mixed reviews so decided to split our anniversary with 4 nights in Regina Grindlewald. The Savoy suite we were upgraded to was great and just perfect !
We found that groups like Japanese, were allocated breakfast in the elegant dining room, and we and some other couples had to eat in a kind of passage way. We felt like second rate citizens. The small fruit salad looked like it had been there for a few days and very unappetising, the small cakes looked like they were from a packet, one morning the coffee was cold. You could ask for a cooked egg which was the highlight ! but even then the poached ones were very undercooked and unless you asked for 2 you only got one !! So mainly just had bread, an egg and some preserves - not what you would expect from a Hotel of high standing ! We looked to eat our breakfast out on day 3 but could not find anywhere. This a hotel that seems to pride itself on it's food so this was very disappointing, the evening meals were priced too high for us so we ate out for them. When asked about our stay, I mentioned the breakfast at checkout they asked if we had an evening meal, rather than address our concerns - thought we should have had a discount. The staff at breakfast were not approachable to complain to, and one did not speak English and no-one asked us how it was so we kind of suffered it !! which did spoil our stay.
Pizzawoman from Windermere, Cumbria
The Regina Hotel, Wengen is a good hotel choice for your Bernese Oberland holiday. You’ll enjoy your time at this 4 star …More
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